Lincoln Mill and Mill Village Hotels, Huntsville

"Very up to date and clean with terrific breakfast. Only complaint was there were no washcloths and when we checked in it was after 9 and housekeeping was unavailable"

"Walks aren't necessarily sound proof - I could here neighbor tv. Water pressure wasn't great"

"clean room, spacious, many kitchen utensils available if u need to cook food"

"Just amazing love my time there"

"I had a very disappointing and unprofessional check-in experience. We drove 11 and a half hours from Houston. When I arrived, the front desk was unattended. I politely said “hello” multiple times over the course of about two minutes and received no acknowledgment. When the front desk associate, Tia, eventually came out, she immediately greeted me with an attitude and incorrectly assumed I was DoorDash. After I explained I was checking in, I mentioned that I had been trying to get someone’s attention. Her response was dismissive—stating she hears people say “hello” all day—despite the fact that she never acknowledged me or indicated she would be with me shortly. Throughout the check-in process, her tone remained unfriendly and unhelpful, even when I asked basic questions about the property. What made this more frustrating was witnessing her immediately switch to a polite and welcoming tone when interacting with a DoorDash delivery driver shortly after. This inconsistency in customer service I was unwelcoming which makes me reluctant to book again when we return to Huntsville again or recommend the property to family and friends. As a paying guest, I expect to be treated with courtesy and professionalism not treated as a bother."

"Short staffed, no help at the desk, no one to answer phone. Not very clean, no guest guides."

"Breakfast was ok definitely grab and go style snacks with a waffle maker though! Room was renovated. Doors do face outside which is normally a turn off for us but it was very safe and the price was right!"

"My room was double booked so i had to switch to a room with no balcony and a full sized bed(def not queen as advertised). Then at roughly 7am loud alarms with buzzers above the bed started going off for several minutes. This happened a few more times throughout the morning before checkout. Fire department showed up. No fire. I notified Hotels.com customer service who told me Anthem house wouldnt even respond so im not getting compensation. I almost never leave bad reviews even when deserved and i didnt intend to waste my time with it but i got an email bothering me to leave a review so here it is. "

"Room that was already paid for, was given away, left me stranded in the middle of the night after flight delay. ZERO help given, no check in place, the guy on the phone was like Sorry. Would NEVER trust this place."