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Reviews of Roca Mar Playa Bonita

2 out of 5
Roca Mar Playa Bonita
240 Moin, Playa Bonita, Limón

Reviews

5.8
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 3 out of 12 reviews" "
Rating 6 - Okay. 4 out of 12 reviews" "
Rating 4 - Poor. 2 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Roberto

Travelled with family
Terrible!!
Although hotels.com guaranteed us the reservation. when we arrived there was no room, we had to manage to find another hotel so as not to stay on the street, since that week there was a big parade in the port. even a bus arrived with people with reservations and the same thing happened to them. Terrible!!!
Stayed 1 night in Aug 2022

10/10 Excellent

JonG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were really nice and property was nice as well definitely would go back.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2020

6/10 Okay

Eva

Travelled with group
Liked: Property conditions & facilities, room comfort
Ok for the price - and with aircon
Room is okay, bathroom functions but is not the greatest. The porch is a nice touch. The aircon works well and is good to have in that area. We managed to eventually convince the manager to call us a taxi.
Stayed 1 night in Mar 2020
Response from Xinia on 5 Apr 2020
thanks for staying wih us :)

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Elm, Germany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Low quality for a low price
The building is actually quite new but it seems very old. The rooms are rather dark. There is a shared kitchen but with litte tableware. It does not seem very clean. A beautiful but dangerous beach is close to the hotel (rip currents in the middle, sharp rocks on the flanks, high waves everywhere). Stay in the shallow water! You find restaurants in other hotels in the neighbourhood only. There aren't any shops in the neigbourhood but a busstop to go to Limón or Moin, where the boats to Tortuguero depart. Buses TO the hotel depart from the Terminal in Limón
Stayed 2 nights in Aug 2018

4/10 Poor

Christy, Canada

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Avoid
We arrived to find the rooms to be tiny and fairly squalid, but we aren't terribly picky. The bigger issue was that the nearby businesses play music that is loud enough that you could feel the baseline in your bones through a closed door. We also reserved a room with two beds, and got a room with one, and then were unwilling to move us to another room or to refund the difference in rates--apparently they felt entitled to try to charge us for more than we were actually getting. We ended up cancelling our reservation and staying elsewhere.
Stayed 3 nights in Mar 2018
Response from Michael on 20 Apr 2018
Hello Christy, we applogies for the inconvenience that day, Apparently the Music was coming from the Beach Restaurant that seems there was a Beach Party Event. Also. Te rooms are what they suppose to be Cabinas, 1 or 2 beds. I am not sure if u gave with a group but u were been offer Extra Rooms at No charge, perhaps there was probably a miss communication. In the future we ll be here to serve you in Playa Bonita or Puerto Viejo Free of charge. Thanks

8/10 Good

Kemly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Me gustó la atención, la ubicación está cerca de restaurante un minisuper y de la playa. En la habitación encontramos heces de cucarachas debajo de la almohada.
Stayed 1 night in Feb 2021

8/10 Good

Juan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Alexander

Stayed 2 nights in Feb 2021

4/10 Poor

cristobal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hay que tener coche ya que solo está la playa y el sitio mediocre siendo generoso
Stayed 2 nights in Dec 2019