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Reviews of Riverside Hotel and Conference Centre

3.5 out of 5
Riverside Hotel and Conference Centre
Area 32 Paul Kagame Road, Lilongwe

Reviews

5.6
Rating 10 - Excellent. 1 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 2 out of 9 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

John

Stayed 7 nights in Jan 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2023

6/10 Okay

Emily

Liked: Cleanliness
this was fine for a short stay at a budget rate. the location is safe and quiet and the place is clean, but there were no Covid protections in place. The studios have no phone to reception, toiletries and water are not replaced, and staff not particularly attentive. Not a single staff wore a mask except on request.
Stayed 2 nights in Jan 2022
Response from Mohammad Firoz Akhter on 3 Mar 2022
My apologies for your inconvenient we are taking the matter seriously and assuring you to improve the services

6/10 Okay

Ronnie

Liked: Room comfort
not so great
Not too bad accommodation but aircon was not working, shower curtain and mould smell from the bathroom. Seems to have been a very good place previously needs a little bit more attention, lacks that hotel feel.
Stayed 3 nights in Jun 2019
Response from Thank You on 25 June 2019
Dear Sir Greetings From Riverside Hotel We Thank you For your Valuable time really apologize for what happened and promised you that we will serve you better on your next visit regards Aditya Gadhavi Riverside Hotel Reservation Manager

6/10 Okay

Vilma V

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bed was horribly hard. kindly next day the manager fix the problem but overall the hotel is falling apart...
Stayed 3 nights in May 2019
Response from Aditya ( Riverside Hotel Manager ) on 14 June 2019
Dear Mam & Sir Greetings From Riverside Hotel We Thank you For your Valuable time really apologize for the first day what happened because of the bed and i am the one who helped you and promised you that we will serve you better regards Aditya Gadhavi Riverside Hotel Reservation Manager

2/10 Terrible

Thorsten, Cape Town

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST STAY EVER
Staff didn't really understand English. Breakfast was rubbish No WLAN Powershortcut led to a roaring generator at night. Light in my room went on and couldn't be shut down. No switch for it my room. It was bright like daylight. The aircon was absolutely not bearable. Loud and not properly working. This hotel won't see me again!!!

10/10 Excellent

KEIICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Japanese traveler who stayed here
This hotel is very comfortable. The staffs are very kind. You can ask questions you have on your trip. Especially, Mr. Aditya, front office manager, told me how to go to other cities. In addition, I was very peased with meals in this hotel's restaurant. You can eat not only local foods but also Indian and Chinese ones. I can reccomend this hotel with confidence.
Stayed 5 nights in Nov 2017
Response from aditya gadhavi on 12 Apr 2018
Dear Sir Greetings from Riverside hotel! We would like to thank you for taking your time for provide us with your honest feedback... And yes we would like to tel u that we expand tremendously.. now we have 140 rooms, including flats/studios/Delux.. and 8 conference plus we have big volleyball court.. Riverside hotel love to serve you again Regards Aditya gadhavi

2/10 Terrible

Verified traveller

Disliked: Staff & service
Tråkigt i Malawi
Ett konferenshotell som var ett av de tråkigaste ställen jag varit på. Det fanns absolut ingenting att göra. Matsalen var ett skämt för den inredningsintresserade. Det stod att det skulle finnas pool, men där fick vi tji.

4/10 Poor

TANAKA, TOKYO JAPAN

Liked: Staff & service
Disliked: Property conditions & facilities
別にリバービーチが見えるわけでもない。
従業員は素朴で礼儀も正しい、Friendlyである。素朴な感じ ただ、設備が不十分。（トイレの便座もなかったし.....ヨーロッパスタンダード？)