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"Fantastic stay, great staff. Ala, the team manager and staff were amazing. Friendly and helpful. Lovely to see happy staff who enjoy their work and nothing was to much trouble for them. Ala, as soon as he greeted us and heard that we were Welsh, he actually said a few Welsh words to us! Very impressive 😃 Great hotel and very relaxing, in the centre of the hub. We will be back. “Diolch” for our great stay. ❤️"

"Staff were really helpful. "

"Staff were very friendly and helpful. The little bar in reception and seating area is a nice facility."

"5-Star Stay at Leonardo Hotel Watford! I recently stayed at the Leonardo Hotel in Watford and had a fantastic experience from start to finish. From the moment I arrived, the staff went out of their way to make me feel welcome. A special shoutout to Allen at reception, who was incredibly helpful, professional, and made check-in seamless. He answered all my questions with a smile and ensured I had everything I needed for a comfortable stay. At the bar, Belle and Ashwin were absolutely wonderful. They were friendly, attentive, and made the bar feel like a relaxed, welcoming place to unwind after a long day. Their service was top-notch, and their warm personalities really stood out. Overall, a great stay made even better by the amazing team. I’ll definitely be returning next time I’m in Watford! "

"Dan in reception was fabulous"

"Excellent staff very welcoming and excellent value for money. "

"I had such a lovely stay at this hotel. From the moment I arrived, the staff were incredibly welcoming, and helpful. The surroundings were beautiful and peaceful—perfect for relaxing and unwinding. The room was spotless, comfortable, and had everything I needed for a restful break. I left feeling refreshed and well cared for. A huge thank you to the wonderful team—I’ll definitely be back and highly recommend this place to others!"

"Amazing hotel, great service, modern decor, cleanliness 5 star and overall excellent experience. "

"We were in 311 got up at 8 no hot water to shower or wash went for breakfast came back and it was red hot "