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"We arrived before the check in time and no one was there. The bar that supposed to assist with the checking in was closed for the season. Our stay was supposed to be at the end of April. A note to call phone numbers was left behind. We couldn’t call as we didn’t have access to international line. The entrance to the property was dark and had a bad smell. The rooms were located up a staircase covered with old carpet. The room had the keys on the doors while no one was around. We didn’t go inside the rooms so I can’t comment on their condition. We wondered around town looking for another place to stay. There were plenty of places available even less expensive and much better than this place. We went back to the property around 3:30pm and still no one was there . So we decided to leave and moved to a luxurious B&B less expensive than this place. We used their phone to call The Arch guesthouse to let them know what happened and the reason for our departure. The man answering the phone kept insisting that the place is in good condition and that someone was there at the start of the checking time, at 3pm. We were charged for the 2 nights that we had booked for."

"The hotel was incredibly charming! The rooms are comfortable and clean and the staff were beyond friendly and helpful. The breakfast was delicious. My partner and I both said we’ll return for a longer stay next time!"

"Excellent breakfast!! The shower drained very slowly and had to be managed with water on and water off. Only 3 km from town."

"Beyond amazing!"

"Fantastic location, excellent staff and service, old world feel"

"nice hotel with restaurant."

"It was a pleasant stay"

"Beautiful location. Kids loved the activities on the property although they were expensive. Large, clean rooms with comfortable beds."

"We had a great stay! The location is beautiful and the house is very comfortable. We would definitely stay here again."