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Reviews of Solheim Guest House

3 out of 5
Solheim Guest House
34 KING HARALD STREET, Lerwick, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 91 out of 130 reviews" "
Rating 8 - Good. 37 out of 130 reviews" "
Rating 6 - Okay. 2 out of 130 reviews" "
Rating 4 - Poor. 0 out of 130 reviews" "
Rating 2 - Terrible. 0 out of 130 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Martin, London

Travelled with partner
Liked: Cleanliness, staff & service
Traditional guest house. Rather shabby. En-suite shower room was minuscule. Landlady helpful with advice for day trips.
Stayed 3 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful, very accommodating for early arrivals. Great location, 2 minute walk to airport bus stop. 5 minutes to Commercial Street.
Stayed 3 nights in Aug 2023

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming with wonderful hosts!
Delightful and economical B&B. Hosts were wonderful, and went the extra mile. Breakfast was tasty w some home cooked items & some self serve. Bed was comfortable and location walkable to restaurants and town center. Note no elevator but host carried my bags up & down. Some rooms en suite, some w shared bathroom. I would stay again!
Stayed 7 nights in Jun 2023
Response from Caroline on 26 June 2023
Thank you for your lovely review.

10/10 Excellent

Steven, Cholsey

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely grand room in a traditional guest house. Fantastic hosts. Highly recommend. We had a fantastic stay. Breakfast was excellent.
Stayed 4 nights in May 2023
Response from Caroline on 26 June 2023
Thank you for your lovely review.

10/10 Excellent

Andrew, Barnsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome. Easy check in. Great location. Very nice breakfast. Great atmosphere and easily walkable into the shopping area.
Stayed 3 nights in Oct 2022
Response from Caroline on 28 Oct 2022
You are very welcome.

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip.
Nice and would stay again.
Stayed 2 nights in Aug 2022
Response from Caroline on 28 Aug 2022
Thank you for your lovely review.

6/10 Okay

Tracy, Port Coquitlam

Travelled with partner
Disliked: Property conditions & facilities
Good location. Walking distance to town a plus. We arrived early so our room was not ready. Was given a great recommendation for breakfast which turned out to be really good. When we arrived back at our designated arrival time, our room was still not fully cleaned. We waited in the entrance until the cleaning was done and then hauled our bags up the 39 stairs to our room on the top floor. The room was clean enough if a bit tired looking. Linen coverings on the windows provided no darkness once the sun came up, and the bathroom sink was so small and had a shelf installed directly above, making brushing your teeth, and rinsing impossible. The last night my husband and I were there someone came in very late, around 2am, very loudly banging doors and then banging on our door to get in. Probably mistaking it for the toilet next door. Will not be returning.
Stayed 2 nights in Aug 2022
Response from Caroline on 31 Aug 2022
I am sorry we did not meet your expectations.

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family-run guesthouse with very friendly staff .I really liked my small but homely single-room - very close to the toilet and bathroom- and the staff were very helpful offering information on the various tours available .I had a very filling daily vegetarian breakfast .The guest house is located close to bus routes though a walk into central Lerwick only took 10-15 minutes. I highly- recommend this property.
Stayed 4 nights in Aug 2022
Response from Caroline on 7 Aug 2022
It was great meeting you. Glad you enjoyed Shetland so much.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Good value, friendly and in a good location.
A very warm welcome awaits you. The staff were very helpful and went that extra mile in helping out. The breakfasts are good and plentiful. The single en-suite room I had was very small but comfortable. The shared facilities single room was larger and airier. Whilst the overall impression is of cleanliness, the shared bathroom floor wasn’t swept or cleaned until I mentioned it, the mug, glass and spoon in my first room had tea drips on them and there were crumbs underneath the desk in my room in the second room. The bedding and towels were however, lovely and clean. There is ample on-road free parking around the B&B and it’s a short walk up and over the hill into town.
Stayed 4 nights in Jul 2022
Response from Caroline on 26 July 2022
Sorry

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service
The staff was very helpful and friendly. The location is convenient for the knob walk, clickman broch, downtown and the main museum. Assuming of course you are good with walking, which applies to much of Shetland.
Stayed 2 nights in Jul 2022
Response from Caroline on 25 July 2022
Thank you for your lovely review.

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners were excellent hosts spacious accommodation great breakfast excellent location close to the downtown
Stayed 3 nights in Jun 2022
Response from Caroline on 21 June 2022
Thank you for your very kind review. Best Regards Caroline

8/10 Good

AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good except for tiny bathroom/ shower cubicle
Stayed 2 nights in May 2022
Response from Caroline on 15 June 2022
Thank you for your review The shower room is compact in your room.

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guesthouse for holiday or business
Very clean - friendly, welcoming and casual-seeming without losing any efficiency. Breakfast good and beds comfortable and clean.
Stayed 3 nights in May 2022
Response from Caroline on 15 June 2022
Thank you for your lovely review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly place to stay. Good location.
Very friendly and welcoming. Good location. Single room was clean and comfortable.
Stayed 7 nights in May 2022
Response from Caroline on 12 May 2022
Thank you for your lovely review.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and helpful staff, nice clean room, and great breakfasts. Conveniently situated for exploring Lerwick and beyond.
Stayed 5 nights in Apr 2022
Response from Caroline on 27 Apr 2022
Lovely meeting you. Regards Caroline

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2022
Response from Caroline on 28 Feb 2022
Thank you for your very kind review.

10/10 Excellent

Ann-Maree, Frankston

Liked: Cleanliness, staff & service, amenities
Great area for buses all over island and airport Easy walk into town Great breaky and fabulous hosts
Stayed 4 nights in Feb 2022
Response from caroline on 10 Feb 2022
Thoroughly enjoyed meeting you as well

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, warm, value for money. Friendly and cheerful Good food
Stayed 3 nights in Jan 2022
Response from Andrew on 4 Feb 2022
Thank you for your very kind review.

8/10 Good

Lona

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2021
Response from Caroline on 20 Sept 2021
Sorry not to have a chance to say cheerio. Hope everything went well. Cheers

10/10 Excellent

BERTRAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional 3Bs : British, Bed, Breakfast
A traditional hotel run by professionals who build back better the standards of tourist hospitality ! This guest house tries to make the best of both worlds. The plus is a fully equipped communal kitchen to meet other guests. The minus is some will prefer options without breakfast and daily room servicing.
Stayed 14 nights in Aug 2021
Response from Caroline on 15 Sept 2021
Thank you for your very kind review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2021
Response from Caroline on 10 Aug 2021
Thank you for your review. Kind Regards

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A warm welcome from the hosts. Comfortable, clean, and an excellent full breakfast every morning.
Stayed 6 nights in Jul 2021
Response from Caroline on 4 Aug 2021
Thank you for your very kind review, very much appreciated by all.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay.
Stayed 2 nights in Jul 2021
Response from Caroline on 4 Aug 2021
Thank you for your very kind review.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021
Response from Caroline on 6 July 2021
Thank you for your very kind review.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, room, view, host and breakfast
Great hosts, excellent breakfast, nothing was too much trouble. Location brilliant for walking into Lerwick or catching buses around the mainland (bus stop around 200 yards away). A great stay, thank you.
Stayed 3 nights in Jun 2021
Response from Caroline on 16 June 2021
You are very welcome See you with hu by next time.

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2021
Response from Caroline on 23 June 2021
Thank you for your kind review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from Caroline on 6 June 2021
Thank you for taking the time to complete the reviews. So glad you enjoyed our lovely islands.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value b&b in good location
Good location close to restaurants and coast, lovely, clean, friendly b&b serving a good breakfast.
Stayed 4 nights in May 2021
Response from Caroline on 28 May 2021
Thank you for your lovely review. It was great meeting you both. So glad you enjoyed Shetland. Cheers Caroline

8/10 Good

John, London

Liked: Staff & service, amenities, property conditions & facilities
Location good,bus stop close to guest house on bus from airport,just ask to be dropped at the undertakers. ten min walk to town centre.Lerwick coastal walk two min. Tesco ten min walk
Stayed 5 nights in Oct 2020
Response from Andrew on 4 Nov 2020
Thank you for your very kind review.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch and friendly family
Loved the stay. The lady was very friendly. Very kind welcoming to guest's much enjoyed it here i recommend it too people.
Stayed 4 nights in Aug 2020
Response from Caroline on 7 Aug 2020
Thank you for your very kind review. It was lovely meeting house. Glad you enjoyed Shetland. Stay safe. Caroline and drew

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Andrew on 6 Jan 2020
Thank you for staying with and your kind review. All the best for 2020

10/10 Excellent

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Very clean and friendly
Stayed 4 nights in Nov 2019
Response from Caroline on 23 Nov 2019
Thank you very much for your kind review. Best Regards Caroline

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice guest house. 1st class hospitality, good food and located close to centre of Lerwick
Stayed 3 nights in Oct 2019
Response from Caroline on 18 Oct 2019
Hi Alan Thank you for your very kind review. It was lovely meeting you. Take care.

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Caroline on 26 Sept 2019
Thank you for your very kind review. It was lovely meeting you both for your very brief visit to Shetland.

8/10 Good

Lona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Caroline on 17 Sept 2019
Thank you for staying with us and your very kind review.

10/10 Excellent

Tanya, Ferndale, WA, United States

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hosts, very knowledgeable about the area and willing to share this knowledge.
Stayed 3 nights in Sep 2019
Response from Caroline on 19 Sept 2019
Shetland is beautiful and unique and we love sharing our knowledge with others to enhance their experience of our wonderful islands.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Location! Caroline was very cheery and friendly. I enjoyed the Breakfasts with choice of menu! I had a shared bathroom but I was the only user it it. It was clean and welcoming! I enjoyed my spacious single room with tea/ coffee and kettle , plus a hand basin in my room. It was warm too. On my first visit to the Shetlands, Solheim was a Gem! Thank you Caroline!
Stayed 4 nights in Sep 2019
Response from Caroline on 12 Sept 2019
You are very welcome. Happy to share our beautiful islands. Glad you enjoyed your stay

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In The Words Of Arnie I'll Be Back
Had a great stay at the Solheim good location, good breakfast nice room and Caroline the hostess with the mostess is a wee ray of sunshine in the morning very knowladgeable and more than helpfull to help you plan your day.
Stayed 5 nights in Sep 2019
Response from Caroline on 8 Sept 2019
You are more than welcome. Glad you enjoyed your stay in Shetland. Terminator fan!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location excellent local knowledge of host.
Stayed 4 nights in Sep 2019
Response from Caroline on 8 Sept 2019
Thank you for your very kind review. Thoroughly enjoyed company.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming and helpful.
Stayed 3 nights in Aug 2019
Response from Caroline on 8 Sept 2019
You are very welcome. Glad you enjoyed your stay in Shetland.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The friendliness and helpfulness of staff was brilliant and location perfect for walking to Lerwick
Stayed 2 nights in Aug 2019
Response from Caroline on 3 Sept 2019
We love sharing the beauty and uniqueness of Shetland with others. Glad you enjoyed Shetland so much.

10/10 Excellent

Alastair, Edinburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful in terms of tourist information and where to visit in Shetland.
Stayed 3 nights in Aug 2019
Response from Caroline on 1 Sept 2019
Thank you for your very kind review. It is a real pleasure to share our love and knowledge of Shetland with others.

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient.
Just what we wanted. Many thanks.
Stayed 2 nights in Aug 2019
Response from Caroline on 22 Aug 2019
Thank you for your very kind review. Glad you had a great time in Shetland. All the Best.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disappointing breakfast
Limited food options; disappointing and poor-quality breakfast.
Stayed 1 night in Aug 2019
Response from Caroline on 21 Aug 2019
Dear Anonymous Deeply sorry you didn't enjoy your breakfast. We do serve freshly cooked traditional breakfasts (both vegetarian and traditional), porridge, fresh fruit, cereals, teas, coffee & toast and fruit juices. When asked, we'll do our best to accommodate any dietary requirements and buy in, for example, soy or almond milk. Honestly, our breakfasts are generally extremely well received but, as we're always looking to improve our service, any feedback at the time would have been greatly appreciated. Kind Regards Caroline Miller

8/10 Good

Deborah

Stayed 1 night in Aug 2019

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Caroline on 19 Aug 2019
Thank you for your very kind review. Hope to see you back in Shetland again. Keep on running.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, wonderful location, and run by wonderful people!
Stayed 3 nights in Jul 2019
Response from Caroline on 7 Aug 2019
Thank you for your very kind words and review.. We very much enjoy sharing the beaty of Shetland with our guests.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly and a lovely breakfast will definately recommend.
Stayed 3 nights in Jul 2019
Response from Caroline on 5 Aug 2019
Thank you for your very kind review. Glad you enjoyed staying with us. Best Regards

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, I would definitely stay again
Stayed 1 night in Jul 2019
Response from Caroline on 1 Aug 2019
Thank you for your very kind review. Glad you enjoyed Shetland so much. Best Regards Caroline

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy holiday abode.
Friendly and helpful folk, super breakfast ,central for town would return stairs a bit steep if your balance is no so good that is the only drawback.
Stayed 4 nights in Jul 2019
Response from Caroline on 29 July 2019
Thank you for your very kind review. Glad you had such a great time here in Shetland. All the best.