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"I have stayed here before when I was in Europe and was amazed to receive the same level of service. All of the staff were friendly and helpful. The hotel is clean and spacious and the location is perfect….a 5 minute walk to the train station and 10 minute walk to the heart of Leiden shopping. I will definitely stay here again."

"Very nice hotel, handy for the station and a short walk into the city centre. The room was good-sized, clean and comfortable. We dined in the hotel on Xmas Day and it was excellent. "

"good "

"Nice hotel, above the usual standard in the Netherlands. Obviously, the new development brings the level up."

"The room was great! Really warm, awesome bed and bathroom. The reason for the lower scores was breakfast; breakfast is brought in on a tray from an external supplier. The first day was ok, although it’s obvious the tray had sat for a while. When we went to breakfast we found the room was locked and the delivery guy standing outside in the cold (1c) with our breakfast on the tray. At 09:16 (we had asked for breakfast at 09:00 at check-in) a lady turned up to open the door. The breakfast and room were freezing cold but we were hungry and most places in town don’t open until 10am so ate up! There was no apology or explanation offered. So overall, great hotel but I’d recommend you skip breakfast."

"Great location if travelling around the Netherlands by train. Well situated near the central station with easy access to nice bars, restaurants and tourist info & sites. Breakfast is great, but a bit pricey if you don't want it every day. However, there are good coffee shops nearby and an Albert Hein take-away in the station (a block away). Don't make the mistake of booking the non-cancellable unless you are absolutely sure of your dates. We found it was less costly to book an extra night than to change our dates. Booking the flexible option or with the hotel would have given us the necessary flexibility. A lesson learned at some costs, but local taxes can be reclaimed. "

"Helpful desk staff"

"Lovely reception and staff very helpful. "

"Excellent hotel. "