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The Black Swan Lee - Lenox, an Ascend Collection Hotel

3.0 star property
Lakeside relaxation meets culinary delights at this Lenox retreat, where guests can enjoy water activities like kayaking or fishing on the tranquil waters

Choose dates to view prices

The Black Swan Lee - Lenox, Ascend Hotel Collection offers lakefront charm with modern amenities. Enjoy continental breakfast, Indian cuisine at Mint, kayaking or fishing on the lake, a 24-hour gym, and free in-room WiFi, all with attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$181
includes taxes & fees
28 May - 29 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 25 kg per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006791500
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the fitness facility with adult supervision

Frequently asked questions

Is The Black Swan Lee - Lenox, an Ascend Collection Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The Black Swan Lee - Lenox, an Ascend Collection Hotel on 28 May 2026 start from AU$181, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Self-parking is free at this property.

What time is check-in at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The Black Swan Lee - Lenox, an Ascend Collection Hotel?

Checkout is at 11 AM.

Where is The Black Swan Lee - Lenox, an Ascend Collection Hotel located?

Situated on the waterfront, this hotel is within 2 miles (3 km) of Berkshire Mountain Country Store, Animagic Museum of Animation and Lee Library. Greenock Country Club and Wyndhurst Golf & Club are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 640 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 10 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Yanis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place- beautiful views
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ilia

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff was very kind!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Onilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is beautiful and serene. The room is clean and they have all the amenities that you need. Room temperature is perfect.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Rossana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent, quiet place is peaceful you can relax really well it has an Indian cuisine restaurant inside also a bar the restaurant is excellent all you request they will do it as long that they have it they will do everything is excellent to this In. Friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anjani R.

Liked: Cleanliness, amenities, property conditions & facilities
The room was immaculate, the bed was very comfortable and the setting for the inn is beautiful and serene. The staff was very courteous, the breakfast was very nice and the 24 hour coffee bar was an added plus. Wonderful Indian restaurant!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were beautiful and the lake was so perfect. Fanastic place to be for the holidays
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Breakfast and hotel were along the lines of a 3 star hotel BUT the location was great and staff was very kind and welcoming.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Sorina

Liked: Cleanliness, staff & service, property conditions & facilities
This place is okay. The view is stellar, but the hotel itself is average. It did the job.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was super friendly and helpful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service
The staff is super friendly and accommodating. The location is quiet. We stayed during the winter, but the lake view from the restaurant and breakfast area were really nice. The hotel was well kept and clean. We’ll definitely stay there again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities
It’s an older property, but clean and comfortable. The staff was extremely friendly and welcoming.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was so kind and helpful and the rooms were clean and comfortable. This is now my go-to place to stay in the Berkshires!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Chris

Great Indian restaurant in the hotel!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful woman at reception desk. Loved the Indian restaurant Mint right in the hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Perfectly Clean. Great Service. Beautiful Place!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bathroom heat lamp and plenty of nice towels as well as the 24-hour coffee station with latte, cappuccino, espresso, etc. options! Beautiful breakfast view of the lake and friendly, helpful staff. We'll stay here again when we're in the area!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, relaxing with lake views
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Great service. Attentive staff. Great location. Rooms clean and comfortable. Thanks for another great stay!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

William

Great staff around the board. Great location.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and clean/comfortable room!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, with a balcony and indoor fireplace. The lake was beautiful, renting a kayak and exploring made for a great morning. The surrounding areas made things even more enjoyable, providing great hiking and scenery
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Christina

Liked: Amenities
You had a lake view room, we loved to sit outside and enjoy the lake , the birds , the foliage , next a kayak ride will be amazing , the breakfast was just enough , loved the view to the lake from there too .
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

terri

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, but wish we would have asked for the lake view. The breakfast area was really nice and they had good food. The coffee machine was available 24/7 and it made a pretty good mocha!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Clean and friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very friendly staff.
Stayed 2 nights in Apr 2025