Superior Quadruple Room, Accessible, Ensuite | In-room dining
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Reviews of Mirage

Mirage
Via 47° Reggimento Fanteria 12, Lecce, LE

Reviews

8.0

Very good

Rating 10 - Excellent. 34 out of 73 reviews" "
Rating 8 - Good. 20 out of 73 reviews" "
Rating 6 - Okay. 7 out of 73 reviews" "
Rating 4 - Poor. 7 out of 73 reviews" "
Rating 2 - Terrible. 5 out of 73 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Cheap and cheerful - good value. Breakfast of coffee and croissant around the corner was included.
Stayed 3 nights in Oct 2023

4/10 Poor

Evlampia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Mirage in name, mirage in nature. When we arrived we were told there was no booking, then when we pointed out we were expecting an apartment, not a room, we were told we’d have to pay extra. Then we showed them a copy of our booking, they admitted that the apartment had a plumbing problem and was not available. They put us in a terrible room with a broken shower door and missing toilet seat. Room hadn’t been cleaned properly. We complained and were moved the next day to an apartment (not the one we booked) but it had a bath/shower. We had specified a separate shower, so we had to make the best of it. We were in Lecce for 3 days and the accommodation left a sour taste. One staff member was helpful but the one who checked us in was terrible.

4/10 Poor

Joshua

Travelled with partner
Disliked: Staff & service
The property said they didn't get our booking from Expedia, even though we had confirmation and had pre-paid for the room. They tried to move us to another hotel but we had pre-paid and they also had an upgraded room available in the same property. When I refused they put us in the upgraded room.
Stayed 2 nights in Sep 2022

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
great location to centro storico. Very secure locks on doors, important for singles. Wi/fi could be stronger.
Stayed 2 nights in Sep 2021

10/10 Excellent

Reginald asemokhai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 2 nights in Oct 2020

8/10 Good

KATJA

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Location to old city and breakfast. Croissants best flavor.
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel with great staff
The staff is wonderful, and the service is excellent, the location is great and the breakfast is delicious, but we found the facilities to be very basic. We had reserved a room with kitchen facilities but found the kitchen was not equipped well enough to be very useful to us.
Stayed 4 nights in Oct 2017

10/10 Excellent

JL, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good B&B, good location
This is a very good B&B, well located for exploring the historic centre of Lecce, which is beautiful. If travelling by public transport it is about half an hour from the station - but I walk fairly slowly. The breakfast is brought to your room at requested time, and my only problem was that I couldn't eat it all! Lecce is a gem of a city. It has ancient Roman ruins, Baroque architectural masterpieces and some wonderful restaurants and wine bars. What a lovely place to spend a few days. Thank you, Claudia and colleagues. I hope to return some time.

6/10 Okay

Rolf, West vancouver

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location although parking always a problem.

8/10 Good

Alyssa, Kansas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was right next to the historic city center (Centro Storico). We really liked walking around the city center, lots of shopping-both boutique and souvenir, lots of restaurants, tons to see. You have to pay for all of the parking around the hotel. The room was nice and clean, with a full bathroom. There was a refrigerator but we couldn't get the plug to fit in the socket. They brought us a beautiful breakfast each morning: cappuccini, fruit, pastries, yogurt and juice. The staff was very friendly and helpful. We had a really nice time, would definitely stay again.

8/10 Good

Terri-ann, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact and delicious
Mirage was perfect for me. I spent quite a lot of time in my room reading so it passed the test over my 7 days. The breakfast was served in my room each morning and was abundant. One of the loveliest features of the Mirage is the fabulous and very friendly and obliging service by staff. Particular kudos to Angelica who was an angel (and cooked special breakfast cakes in vanilla and chocolate). One shortcoming: no water glasses or even plastic ones in the room--would be very useful!

10/10 Excellent

Andrew, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet urban hide away
On the edge of Lecce's old town on a quiet corner surrounded by Modernist apartments this tiny b and b is the perfect bolt hole for the budget traveller. Breakfast in the room was abundant and tasty. Our room looking out over an internal courtyard was comfortably isolated from the bustle of liberation day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tricia, Naples, Italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Lecce Retreat
Perfect location. Staff was friendly.

10/10 Excellent

YIN CHING, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable place in lecce
Everything good. But not enough tourist advice. It maybe because we cannot communicate well. Since I don't know Italian and the reception there do not know English.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Best Value, Great location
This B&B is clean, spacious and convenient to the old town. The bed was large and comfortable. The bathroom feels new. There is free WiFi. The staff is on hand on a limited basis, however they are very attentive. Breakfast is brought in on a cart to your room each morning and they do their very best to accommodate any requests. There was no safe in the room, but there was a refrigerator. We stayed here two nights. I would have stayed more if I had known what a great location this is, as a base to explore all of southern Puglia.

8/10 Good

Vlas, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend
Well located in close proximity to an old town. Fair sized and nicely furnished rooms. Good and helpful staff. Can not provide a free car parking as advertised, that is the only negative to this otherwise nice place.

2/10 Terrible

Eliana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
MAIII PIUUUU QUIIII! Inizia ttt con la mia chiamata per concordare l'orario del check-in, che la ragazza mi comunica la disdetta della mia stanza per errato nr. della carta di pagamento inserita in fase di prenotazione. Da premettere che 6-7 giorni prima Expedia mi ha sollecitato il problema via mail al quale ho provveduto a reinserire i dati e ho chiamato in struttura per comunicarlo. Mi hanno liquidata (il B&b) che se ci fossero stati problemi di nuovo mi sarebbe arrivata una seconda mail (Mai arrivata). Prenoto la stanza con supplemento rispetto al prezzo iniziale (dove vado a prenotare 1 ora e poco piu dall'arrivo). La ragazza mi accompagna in stanza, apre e dice "buon soggiorno" senza farmi vedere la stanza e darmi le informazioni base. Nell'esplorare noto la sporcizia a terra e sui mobili. Letti rifatti in fretta. Per non parlare del momento in cui ho deciso di fare la doccia. Avevano probabilmente un problema alla caldaia (l'ho avuto anch'io a casa e il termine è problema allo scambiatore precisamente). Capelli lavati nel lavandino e doccia corpo fatta fredda in attesa del tecnico per la risoluzione del problema (mai arrivato) Ciliegina sulla torta: in stanza era pieno di moscerini (alcuni intrappolati nel paralume) e zanzare che chiaramente nella notte mi hanno riempito di baci 😀 (mani e viso).
Stayed 1 night in Nov 2023

8/10 Good

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valle for money
Stayed 5 nights in Oct 2023

4/10 Poor

Rosa

Travelled with partner
Disliked: Staff & service, property conditions & facilities
La struttura è situata in una posizione ottimale per visitare la città a piedi, tuttavia la camera da noi prenotata presentava delle carenze, che seppur apparentemente di poca importanza, avrebbero fatto la differenza. Non erano presenti comodini ai lati del letto ne possibilità di accendere/spegnere la luce una volta a letto. Non vi era un posa valige che abbiamo tenuto a terra. Abbiamo dovuto staccare il mini frigo che faceva un rumore molto fastidioso. Non ci è stato concesso di lasciare i bagagli oltre il check out.
Stayed 2 nights in Jun 2023

8/10 Good

Rikard

Stayed 1 night in Mar 2023

2/10 Terrible

Concetta

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pessima esperienza!!
Pessima esperienza in questa struttura…senza riscaldamento….struttura sporca…senza biancheria e quella presente vecchia e in pessime condizioni…puzza di imbiancatura….Mi dispiace ma non mi è mai capitata una esperienza negativa in 27 anni di Salento…
Stayed 3 nights in Jan 2023

6/10 Okay

Dolores

Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2022

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
splendida la camera e la posizione, da consigliare a tutti. pulizia e colazione altri punti a favore!
Stayed 1 night in Jul 2022

2/10 Terrible

Stefano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terribile! Camera fatiscente e sporca, umidità vistosa, lenzuola bucate, asciugamani sbrandellati, personale inadeguato.
Stayed 2 nights in May 2022

10/10 Excellent

Stefano

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
Prezzi sempre molto interessanti, non è la prima volta che uso questo b&b e mi trovo sempre bene. Posizione comodissima.
Stayed 1 night in Mar 2022

10/10 Excellent

Marco

Liked: Cleanliness, property conditions & facilities
Comodità della camera, riposo eccellente e zona ottima, centrale ma silenziosa.
Stayed 1 night in Feb 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Martina

Liked: Cleanliness, amenities
Merita il massimo del punteggio. Accoglienza professionale, pulito, ottimo il comfort della camera e dotazioni complete.
Stayed 1 night in Feb 2022

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
notevole il posizionamento, il confort della camera e anche il rapporto prezzo qualità. siamo rimasti poco stavolta, ma alla prossima occasione sicuramente ci tratterremo per un weekend lungo!
Stayed 1 night in Feb 2022

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Semplicemente ottimo
Stayed 1 night in Jan 2022

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, amenities
molto comodo, sia come ubicazione che come comfort della camera. servizio di colazione ottimo, puntuale, gustoso e ricco.
Stayed 1 night in Jan 2022

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura molto bella, curata sia negli spazi comuni che nella camera. Bagno grande e comodo, spazi in generale generosi. Colazione eccellente, caffè e cappuccino eccellenti, come al miglior bar.
Stayed 1 night in Jan 2022

10/10 Excellent

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servizio gentile e attento, pulizia pressochè perfetta e posizione comodissima, proprio nel centro città.
Stayed 1 night in Jan 2022

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
piaciuto molto, pulito e centralissimo
Stayed 1 night in Dec 2021

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima accoglienza e soggiorno molto soddisfacente
Stayed 1 night in Dec 2021

4/10 Poor

rafael

Stayed 1 night in Sep 2021

8/10 Good

Edgar

Liked: Staff & service, property conditions & facilities
Satisfait.
C'est un hotel simple à un prix plus qu'abordable. La propreté peut définitivement être améliorée surtout dans la salle de bain. L'accueil est excellent et le personnel très gentil. J'ai eu un problème avec ma chambre et ils m'ont proposé de changer sans avoir à le demander. Et le petit-déjeuner est copieux et très bon.
Stayed 1 night in Oct 2020

4/10 Poor

María Rosaria

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
Naaaa
La struttura è in zona centrale, ho soggiornato diverse volte negli anni passati, però nelle ultime volte ho notato scarsa pulizia e camere in pessimo stato. Non credo ritornerò più.
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Struttura vecchiotta poca cura negli accessori -televisore malfunzionante, asciugamani strappati, nemmeno un bicchiere- in compenso pulita, locali ampi, buona la colazione.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quando siamo arrivati la sera, il ragazzo della reception ci ha chiesto in anticipo la tassa di soggiorno che sarebbe dovuta essere di 8,00€ in base al messaggio da voi mandatomi, invece ne ha chiesti 16,00€ rispondendo alla mia obiezione che era il mese di Agosto. Il giorno successivo quando abbiamo lasciato la stanza la sua collega ci ha chiesto di pagare nuovamente la tassa di soggiorno di 8,00€ e noi abbiamo risposto che l'avevamo già pagata al suo collega la sera precedente dandogli 16,00€, le ci ha guardato basita e ha cercato di coprire la situazione. Questo atteggiamento non mi è piaciuto perché ci ha fatto capire che c'era qualcosa che non andava, percui non ritorno mai più a soggiornare da loro!
Stayed 1 night in Aug 2019

6/10 Okay

Guido

Disliked: Cleanliness
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Ottima posizione centrale, ci è stata data una stanza visibilmente matrimoniale mentre noi eravamo in 4 , sifone della doccia incrostato di calcare. Mi aspettavo dalla struttura di più
Stayed 2 nights in Jun 2019

8/10 Good

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
La camera non era come descritta.. La colazione due giorni su tre é arrivata alle 11 e un giorno non é arrivata proprio... Il parcheggio non é assolutamente incluso nei servizi... Pulizia pessima.. E comodità zero... Non lo riproverò mai più.
Stayed 3 nights in Jan 2019

8/10 Good

domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto bene. Costo minimo in rapporto alle persone. Disponibilità e cortesia. Colazione servita in camera migliorabile.