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The B&B was in a fantastic location. We stayed in a beautiful vaulted room which was extremely clean. Reception staff very helpful.Parking was a little issue. Parked 10 mins away down a street. Overall a lovely stay
Gary
Stayed 2 nights in Sep 2018
Response from Ludovico on 30 Oct 2018
Dear Gary!
Thanks for you review! Come back visit us soon!
It was very disappointing to find out that this room did not match the description provided and the two owners were not what you would expect for owners to be. The worst human encounter we have had on our vacation in Italy. Overall, the wrong room provided was nicely made up and appeared to be made out of an old historic stone house, which gave the room extra charm. The location and complex itself are located in the heart of Lecce, which was nice too. But, not again. Thanks anyway for letting us in and out.
Friederike
Response from Ludovico on 4 June 2018
Dear Friederike,
i'm really sorry about your words,the happiness of our guests is the FIRST thing for us, i tried to call you many times,all afternoon because i wanted to give you more details and instructions about getting here to the b&b,no answer,we close our reception around 8:00 PM,you never answered the phone and you called me at 1:00 am when you were outside the door.The extra fee that you paid was 10 euros for late check in) and it's written on our website and also on Expedia.com
The location couldn't be better and her hostess as well (Giorgia), such a kind woman.
However, there's no housekeeping service to the room. As the rate can be a little expensive, a housekeeper to tidy up & clean the room, would help to make the stay more enjoyable.
Thanks
Lucrecia
O hotel é lindo, adequado ao visto no site, porém a internet muito ruim, caindo constantemente. A ducha variando entre muito quente e frio. A cama de molas, bem desconfortável. Apesar disso, a proprietária foi bastante simpática e prestativa. O lugar de forma geral, é muito agradável.