Search Chalets in Lebanon

"I arrived and it took me saying excuse me a few times before I received anyone’s attention. Upon checking into my room, the walls and door had scratch marks all over them. The mattress was covered in stains and the floors didn’t look like they were clean. There was a spot behind the bed where something had been spilled. In the bathroom there was a he in the ceiling. I changed for the event I was staying in Kingsport for that evening and went to the front desk to tell them the room was unsatisfactory and that I wouldn’t be staying. I said the room was not clean and the receptionist took the card and said sorry. There were no efforts to change rooms or see how they could make the situation correct. For over $250 for a room, I expected much more and expected to be compensated for not staying. "

"The room smelled horrible of cigarettes and the furniture had cat scratch damage and the walls had pet damage as well. The tub had peeling paint. The door to the room was horrific to open with a horrible screech. For the price we paid for this room, it was very disappointing. "

"Room was average. Not too expensive"

"Breakfast is pricey. We ate elsewhere. Sink was leaking in room soaking the part of counter so we had to keep a towel on it. Left one of my makeup totes near the towel and it got wet. Bed was clean but not very comfortable. Staff was nice. I can understand not providing breakfast but some free coffee and juice in the lobby would be nice incase some are not on the same schedule as the Starbucks with limited hours. Parking was good. "

"There were no cups or tissues in the room. There was “stuff “ hair gel? On the bat counter and stains on the bath floor. Guess you get what you pay for. Staff was friendly "

"Was no breakfast, fridge didn’t work, front door dead bolt didn’t lock, commode tank would fill every 30 min. Got there and found a post that their nightly stays were about half what ai paid."

"The breakfast was okay for a contenental one. They had biscuits and gravy, eggs, sausage, yougurt and fruit. Could use some updating in rooms and carpet. Overall it was clean and staff were friendly "

"Room was extremely clean and staff were very gracious."

"Newly remodeled room but the room stunk horrible. Bad enough I had to buy an air freshener to put in there to manage to even stay in it. "