Apartments in Lebanon

"Was just an overnight stay but will choose this place for a longer stay when the occasion arises. Had other plans for breakfast but glanced in and everything was orderly and well-stocked."

"We arrived at the facility around 10:30-11am. I paid for the rooms (I had 2), let them know that we were in town and had some other things to do and would be back for checkin time. I looked at my bank account and they had charged me 3 times for 2 rooms. I had to get that fixed as well. We ended up coming back at 5:20pm, only one room was ready at that time but keys to both rooms were given to us. We checked to see when the second room would be done and the housekeeper was sitting on the bed on her phone, and said her arm hurt so she was behind on rooms. At about 7:20pm, the room STILL was not finished and we had to speak with management. They only apologized and kept saying soon, soon. It was about 8:15pm when the room was finally ready. In our first room, there was hair, all in the bathtub and sink which I had to clean out. I have pictures to show as well. Also, when the housekeeper was addressed, in her language (Spanish) by my mother, she laughed in her face which was very disrespectful and unprofessional. I can honestly say that we will never stay at this hotel, ever again. I will be requesting a refund as well. "

"Convenient location. Easy check in and check out. Clean and well maintained. Staff was very pleasant."

"Nice concept, great bar too"

"Small rooms, kids running around without parent supervision, thin walls can hear everything. Pool is small, kids in the gym without supervision or treat it like a playground. Breakfast was not good. Water filter wasn't the best. Staff was nice. "

"Parking is very close and safe. Comfortable bed. Very dim lights in the room. Good breakfast. I would have liked brown bread but there was only bagels. Still it was a nice breakfast "

"There was a dirty towel hanging in the bathroom. Otherwise, I had no issues "

"We had to request shower gel and shampoo as it was not replaced the last time it was cleaned. Also the bathroom fan was not working and was told that all the bathrooms have this issue. Also noticed that the room wasn’t cleaned to its standard as I noticed stains on the night stand and desk. Very disappointing as I frequently stay at Hampton Inn and Suites in various locations. "

"Booked room that stated sleeps five people, that was not the case. The room had 2 double beds and that's it. After asking the front desk if this was a mistake with the booking, he explained that all the rooms are the same and all only have 2 double beds. Had to purchase an air mattress.. "