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"Firstly the greeting was warm and genuine. Super helpful. I forgot my tie for a conference i was due to attend the concierge found me one and then proceeded to swap it with his because his one looked better ! Amazing people beautiful location and amazing facilities! Could not recommend it more. Congratulations to the management for creating such an empowered team."

"Excellent room was offered an upgrade, staff was courteous and very accommodating!"

"Centrally located. Nice and professional staff. Good price. Exceedingly clean. Close to the Metro stop. Kinda perfect. We ate great Lebanese, Vietnamese, and traditional Swiss food all within five minutes of this hotel. Very cool area of town. Make sure to check your messages and notifications in the hotels.com app a few days before check in for your free Lausanne travel pass. We didn’t realize we had the pass in our phone when we arrived in Lausanne, and took an Uber from the port to the hotel. No big deal, but we could have just jumped the Metro for free if we had realized we had already received the pass."

"It would be nice to have a bigger fridge. There was no coffee maker and not enough garbage cans. (They were tiny). The steam room was not working and the pool gone. (Under renovation). The restaurant had limited selection and no late night options. The room was good but we were next to elevator. The hair dryer plug doesn’t fit in socket and the sink didn’t drain."

"Good hotel "

"Very clean and professional help. Thank you"

"Very good overall"

"Room was clean to a high standars howver can tell its an older hotel with cracks on door frames and bathroom"

"The hotel has a really welcoming atmosphere, with a comfortable reception area, and modern decor. Staff are really pleasant and helpful. Breakfast was great. The location is a short walk from the music venue Les Docks and very close to the Vigie metro stop. "