Spa Hotels & Resorts in Lauperswil from AU$220

"Upon checking in on the first night, the hotel informed me that all hotel bookings required breakfast to be included. I explained that I had booked through Expedia, and breakfast was not included. The hotel threatened to charge an additional 40 CHF per person per day, which I stated was not in the Expedia terms and conditions. I told them the hotel needed to discuss this with Expedia, and they insisted on charging me. I refused and threatened to cancel the entire booking. They then agreed and said they would negotiate with Expedia. Ultimately, the hotel apologized as it was an issue between them and Expedia, not my concern. The matter was resolved amicably, but it was an unfortunate incident on the first day of my stay, as it was very upsetting. Otherwise, everything was fine; I slept comfortably, and the hotel was quite clean."

"Beautiful character hotel - fantastic rooms and staff"

"Very friendly saff but we needed to go different building for breakfast and all food was located in very narrow carridor instead of the dinning room. It was crowded and didn’t look hygienic. I am very sorry but this not what I expected from hotel in Switzerland. I choose that place based on photos which are very beautiful. We stayed in 3 different hotels during our family Christmas trip and this was the biggest disappointment even the staff was excellent. I think they have to be more clear what to expect from the hotel to get the right customers. It should be budget hotel because restrictions of the buildings design. I would also recommend renovation. We enjoyed the stay but we will choose different hotel in the future. "

"Five star "