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"The service was incredible. Staff were very friendly and greeted us each and every time we came in and out. The Manager was so amazing and on my birthday she gave me a cake. How thoughtful is that! We will definitely return and stay again. There is no pool but that was not an issue for us in April. Location is wonderful as it was not in the crazy busy downtown area but was close enough to walk everywhere we went. Taxi to downtown was only about 10 euros and a bolt downtown was about 3 or 4 euros. The restaurant food was also incredible. We had a wonderful vacation!! Thank you for the pleasure of a great stay and top notch service 👏👍"

"Lovely clean room and location Only coffee is included No staff on site"

"Very friendly staff. Very Late check in worked well."

"This hotel is really lovely, the staff are great, the rooms are nice and clean, the rainfall shower was also very much appreciated on a hot day. The reason we booked this hotel is so that we could swim the night before our flight. Unfortunately, the pool is not open until the summer months, which might have been helpful to know, seemingly there is conflicting information on the website. There is a gym on site across from the hotel we stayed in which the staff kindly let me use and this was brilliant, and a nice restaurant selling a basic but tasty menu, good selection of drinks. TV in hotel room also had an excellent selection of channels. Would definitely stay here in future."

"Room was clean but weird stale water smell from toilet. Staff is great, shuttle super convenient. Great to have a restaurant for easy late meal."

"Tive uma experiência excelente no Sheraton Porto e faço questão de registrar minha satisfação. O hotel se destaca pela altíssima qualidade em todos os aspectos, desde as instalações modernas e confortáveis até a impecável limpeza dos ambientes. O que realmente fez a diferença durante a nossa estadia foi o nível de serviço. Fomos extremamente bem atendidos por todos os profissionais, sempre cordiais, atenciosos e dispostos a ajudar. A equipe demonstra um cuidado genuíno com os hóspedes, o que torna a experiência ainda mais especial e acolhedora. Sem dúvida, é um hotel que entrega um padrão elevado de qualidade e serviço, superando expectativas. Recomendo fortemente para quem busca conforto, sofisticação e um atendimento de excelência no Porto."

"Very good breakfast, parking below the hotel, great location, very nice room."

"This is a 1st rate place with a very proffesional staff; moreover, the hotel is in an excellent spot, very centric. The only REAL drawback that I can say is the lack of any proper chinaware in the rooms (paper cups don't cut it for me). "

"good but could be cleaner"