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Reviews of Launceston Holiday Park Legana

3 out of 5
Launceston Holiday Park Legana
711 West Tamar Highway, Legana, TAS

Reviews

8.4

Very good

Rating 10 - Excellent. 70 out of 178 reviews" "
Rating 8 - Good. 72 out of 178 reviews" "
Rating 6 - Okay. 27 out of 178 reviews" "
Rating 4 - Poor. 8 out of 178 reviews" "
Rating 2 - Terrible. 1 out of 178 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Philip

Stayed 1 night in Mar 2024
Response from Manager on 8 Mar 2024
Hi Philip, thank you for your positive review score. Kind regards, Management.

6/10 Okay

Brian

Liked: Cleanliness
Very old needs to be maintained more, queen bed took most of the room very close to walls. Would not recommend to my friends
Stayed 3 nights in Feb 2024
Response from Manager on 8 Mar 2024
Hi Brian, thank you for your feedback. Kind regards, Management.

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
The reverse cycle heat pump.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jenny

A very quick stay in a cabin. Check in and information about where to eat was excellent. Carpet and 2 seater a bit tired but otherwise excellent place to stay
Stayed 1 night in Feb 2024
Response from Manager on 8 Mar 2024
Hi Jenny, thank you for your feedback & great review score, appreciate it. Kind regards, Management.

4/10 Poor

Kim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down property. Needs some money spent on it.
Stayed 1 night in Feb 2024
Response from Manager on 8 Mar 2024
Hi Kim, thank you for your feedback. Kind regards, Management.

8/10 Good

Laksmithasony

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The staff are lovely and helpful. Also we were given choice between 2 types of room which I thought was nice. The cabin we had was quiet so it was a nice getaway with privacy. The surrounding is very green, lots of trees and animals like rabbits and wallabies. While bed is nice, room and bathroom were spacious, the room itself isn’t in a perfect condition. Some flyscreens have holes, and shower water tends to go everywhere and pooling on the side which the staff mentioned and mop was provided but would have been better to be fixed. Also some parts of the room was dusty like bedside table, shelves. But generally it is a lovely stay, with many facilities like kitchen are provided. It was a lovely stay and I love seeing animals in the backyard, but there are room for improvements.
Stayed 6 nights in Jan 2024
Response from Manager on 8 Mar 2024
Hi Laksmithasony, we appreciate your feedback which helps us improve our service. Thank you for your review and kind words. Kind regards, Management.

8/10 Good

Mughees

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 8 Mar 2024
Hi Mughees, Thank you for your review, appreciate it. Kind regards, Management.

8/10 Good

Waiyan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on 8 Mar 2024
Hi Waiyan, thank you for your positive review score. Kind regards, Management.

8/10 Good

Persida

Travelled with family
Liked: Cleanliness, amenities
The park itself was lovely. Quiet, safe and peaceful. Our cabin was nice but we had ants inside that kept coming back. The cabin was well equipped, clean, and comfortable other than the ant issue. We would definitely stay there again.
Stayed 3 nights in Jan 2024
Response from Manager on 8 Mar 2024
Hi Persida, thank you for your positive comments, sorry to hear about the ants. Kind regards,Management.

8/10 Good

Denise

Disliked: Property conditions & facilities
Units a bit tired and could do with updating, comfortable clean and quiet , no wifi only at office area. Ideal for itinerate workers and if you just wanted a bed for the night .
Stayed 2 nights in Nov 2023
Response from Manager on 1 Dec 2023
Hi Denise, thank you for your review, Kind regards, Management.

6/10 Okay

Lorraine

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very old cabins needs to be lifted. Bathrooms were very tight and shower was very small.
Stayed 6 nights in Nov 2023
Response from Manager on 1 Dec 2023
Hi Lorraine, Thank you for your feedback, Kind regards,Management.

6/10 Okay

Hans

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Manager on 1 Dec 2023
Hi Hans, appreciate your review, Kind regards, Management.

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff great, cabin ageing but very comfortable, good place to stay 10 km from Launceston
Stayed 7 nights in Oct 2023
Response from Management on 18 Nov 2023
Dear Noel, thank you for your kind words and review.

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Management on 18 Nov 2023
Dear Carolyn, your great review is very much appreciated :)

10/10 Excellent

James

Great value for money and really peaceful environment.
Stayed 6 nights in Sep 2023

8/10 Good

Zhen

Liked: Cleanliness, property conditions & facilities
Easy packing at the front but wifi is week.
Stayed 1 night in Sep 2023
Response from Annette on 16 Sept 2023
Hi Zhen, Thank you for your feedback. Kind regards, Management.

6/10 Okay

Robert

more research next time
Most of Park are permanents and it shows, looks like it was a great park once, getting tired now. Cabin was ok.
Stayed 8 nights in Aug 2023

8/10 Good

Mohammed abdul

Stayed 2 nights in Aug 2023
Response from Annette on 16 Sept 2023
Dear Mohammed, Thank you for your review. Kind regards, Management.

10/10 Excellent

Joanne

Liked: Amenities
So peaceful
Stayed 1 night in Jul 2023
Response from Annette on 11 Aug 2023
Hi Joanne, Thank you for your positive feedback, glad to hear you enjoyed your stay and hope to see you again.Kind regards, Management.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, the only suggestion we can make is maybe provide some more cooking utensils, using a metal egg flip in a non stick pan is not recommended. And possibly some new pillows. Minor complaints from a very happy visitor
Stayed 2 nights in Jul 2023
Response from Annette on 14 July 2023
Hi Michael, great to hear you enjoyed your stay, we will certainly take your advice on those suggestions. Hope to see you again in the future. Kind regards, Management.

10/10 Excellent

Vijay

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Quiet cabins with sufficient amenities. Front desk staff were super friendly and helpful. The location is right at the outskirts of the town and nice for long stays.
Stayed 2 nights in Jul 2023
Response from Colin on 7 July 2023
Many thanks for your kind review Vijay, it was an absolute pleasure having you stay with us.

8/10 Good

anne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff upon check-in. Looking from the outside, the cabin is old. But inside the kitchen is nicely renovated, new aircon and kettle. BUT it appears that heating does not have capacity to heat the cabin. We did check the remote control settings and heat was definitely coming out of the heater. It was still freezing cold thankfully they have enough spare blankets. Price is cheap so cannot complain.
Response from Annette on 14 July 2023
Dear Anne, Thank you for staying with us and appreciate your feedback, we will check the heat pump. Hope to see you again. Kind regards, Management.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like the location of the property as it is close to the Tamar Island Wetlands Centre, which we always visit whenever we stay at the Launceston Holiday Park, Legana.
Stayed 2 nights in May 2023
Response from Annette on 14 July 2023
Hi David, Thank you for your review, appreciate it.Kind regards, Management.

10/10 Excellent

Maureen

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All very good except poor wi-fi
Stayed 3 nights in Feb 2023

8/10 Good

Saskia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bush setting, helpful staff. Tap in kitchen was dodgy but when told owner he said he would get it fixed. So no real problem. Owner was very friendly and helpful especially informing us about where the closest shops were. Would definitely stay again
Stayed 1 night in Feb 2023

8/10 Good

Pratibha

Travelled with family
There is 2 bed room is good. Heating little bit noisy. Limited kitchen accessories.
Stayed 2 nights in Jan 2023

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and handy to everything
Stayed 1 night in Jan 2023

10/10 Excellent

Rita

Response from Management on 18 Nov 2023
Hi Rita, thank you so much for your positive review!

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2023

8/10 Good

Susan Margaret

Travelled with partner
Liked: Cleanliness
Nice and quiet, lovely staff. Needs some upkeeping and updating, a golly good clean all around. I would go back. :-)

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean cabin Lovely host Easy check in/check out
Stayed 1 night in Dec 2022

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Could have a shelf for tolieters

8/10 Good

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great little property except curtains. Overall enjoyable and comfortable rooms and the beds were very nice and firm. We were upgraded so appreciate that very much. Good place to stay.
Stayed 1 night in Jul 2022
Response from Manager on 5 Aug 2022
Hi Jack, Thank you for your positive feedback, great to hear you enjoyed your stay. We are replacing curtains with blinds, so that cabin is on the list :) Kind regards, Management.

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice quiet place to relax. The bed was comfy and the cabin was clean. The staff are so accommodating and friendly with amenities available I highly recommend booking here.
Stayed 1 night in Jul 2022
Response from Manager on 24 July 2022
Hi Marie, thank you for your positive feedback, great to hear you enjoyed your stay! Kind regards, Management.

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness
Extremely friendly and helpful. Cabins are supercheap and the cabins are in reasonable condition but very outdated. Beds are terrible, heating not very safe. Needs to be updated.
Stayed 2 nights in Jul 2022
Response from Manager on 24 July 2022
Hi Kelly, thank you for your feedback, this helps us improve our services, Kind regards, Management.

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect home away from home. Beautiful setting clean and Excellent customer service. Will definitely recommend to family and friends and will definitely return 👍
Stayed 1 night in Jun 2022
Response from Manager on 24 July 2022
Hi Colleen, thank you for your review, always nice to hear positive words. Kind regards, Management.

10/10 Excellent

Md Sajjad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place and very convenient location. Room was very clean heater kept us warm at night. Amazing staff very helpful and friendly.
Stayed 2 nights in May 2022

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Was comfortable, quiet & lovely staff.
Stayed 1 night in May 2022

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2022

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is always nice to have a street-level, self-contained cabin. The only down side, perhaps, was that the free WiFi did not work well there, often dropping out. Fortunately, I had brought along my portable WiFi from home, and that worked fine.
Stayed 2 nights in Mar 2022

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities
Great little holiday park. Neat, tidy. Friendly, helpful managers. Travelling as solo female. Felt very safe. Will return for sure.
Stayed 2 nights in Mar 2022

8/10 Good

mandy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022
Response from Annette on 26 Feb 2022
Hi Mandy, Thank you for your positive review, hope to see you again. Kind regards, Management.

4/10 Poor

Alise

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

10/10 Excellent

Sherazard

Travelled with family and small children
Liked: Cleanliness, amenities
Excellent value for money. Friendly staff. Lovely trees provide a nice outlook and shade. Nice old fashioned park. Road noise not too bad overnight.
Stayed 1 night in Dec 2021

8/10 Good

Abagail

Stayed 1 night in Nov 2021

10/10 Excellent

Jackalyn and Jamie, MORNINGTON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to facilities, wild life, friendly customer service.
Stayed 1 night in Nov 2021

10/10 Excellent

Cathy

Liked: Amenities, property conditions & facilities
The property owner was most welcoming and particularly generous and helpful allowing me to park a caravan near my cabin and offering me to charge my battery with no extra cost. I will definitely stay again when im next in Launceston as these extra little things make caravan parks stand out from the rest.
Stayed 1 night in Nov 2021