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Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 104 out of 135 reviews
5 - Excellent 77%
Rating 4 - Good. 24 out of 135 reviews
4 - Good 18%
Rating 3 - Okay. 5 out of 135 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 135 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 135 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.9/5

Property conditions & facilities

4.5/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall we enjoyed our stay here, the bathrooms were dirty on arrival but this was responded to quickly after raising it with staff. The rooms are modern, spacious, and comfortable beds. The tv has Foxtel which was great! The restaurant downstairs have a good selection of meals to choose from and friendly staff.
Stayed 3 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and fresh and conveniently located. Parking was an issue as it was limited and they should used fitted sheets on the bed instead of flat sheets.
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This architecturally designed hotel is a gem
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning place to stay for those who love a more modern aesthetic, which we did. Big and well-insulated rooms, a great bathroom, nice lighting and decor. The memory foam bed was comfortable for me but my travel companion didn't like it as much as she was a lot lighter and didn't sink into the bed, so it was too firm for her. Good room security, although the door not closed buzzer took us a little while to understand what it was. As great as the hotel was, we sadly had a bad experience dining there. The service and quality of the dining were exceptional, but we shared the calamari entree and later that night we were to experience the worst food poisoning we had both had since we could remember. Was so bad for me I nearly called the ambulance at 4 in the morning! Being frazzled with no energy the next morning I didn't confront/ mention it to the pleasant reception staff, but after conferring with my travel colleague in the car an hour later, she said she had the exact same thing as me happen earlier in the night. We figure the restaurant probably isn't that busy and possibly the calamari had been sitting too long and created the issue. As it was the only part of the meal we shared, it had to be it? Something I think the management needs to have a good deeper look at, as apart from this it would have been a really good stay. I'll stay there again, but won't be getting the calamari...
Stayed 1 night in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A boutique hotel with a GREAT location in the heart of Launceston. The rooms were large and the amenities were nothing short of highest quality.
Stayed 4 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return
Great stay - thank you.
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern hotel in a good location. Easy to walk to local parks, shops and cafes. Room was very clean and I loved the modern, industrial design.
Stayed 1 night in Mar 2022