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Reviews of Golden Nugget Laughlin

3.5 out of 5
Golden Nugget Laughlin
2300 South Casino Drive, Laughlin, NV

Reviews

7.6

Good

Rating 10 - Excellent. 757 out of 1983 reviews" "
Rating 8 - Good. 547 out of 1983 reviews" "
Rating 6 - Okay. 345 out of 1983 reviews" "
Rating 4 - Poor. 193 out of 1983 reviews" "
Rating 2 - Terrible. 141 out of 1983 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel room to have stayed at in Laughlin. Clean room, I know Laughlin is dated but I would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice experience staying at Golden Nugget and willing to come back again in the near future
Stayed 2 nights in May 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and nice. All hotels are old in Laughlin same as the casinos, but it was a stop for us on our road trip. The buffet was mediocre.
Stayed 1 night in May 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very nice
Stayed 2 nights in May 2024

4/10 Poor

Hien

Travelled with group
Disliked: Amenities
Too old and dark … bathroom need more upgrade
Stayed 1 night in May 2024

2/10 Terrible

Nelly

Disliked: Property conditions & facilities
Very disappointing! Hair in the tub was all over. Sheets not clean . We let them know with kindness. Never will be staying there again.
Stayed 1 night in May 2024

10/10 Excellent

Hilda

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 1 night in May 2024

6/10 Okay

BARBARA, CARLSBAD

Travelled with pets, Travelled with partner
The dog area isnt kept up. People dont pick up and I guess no one from hotel does either.
Stayed 3 nights in Mar 2024

8/10 Good

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We stayed for 5 nights along with a group of friends and had a wonderful time. The dining options were good. Claim Jumpers and had a nice dinner at Saltgrass Steakhouse. Our room was clean and comfortable; however, I think the hotel should consider starting to update the bathrooms, the tile in our bathroom floor was old and cracking and wobbly. I would stay again but am interested to see if room renovations are planned.
Stayed 4 nights in May 2024

10/10 Excellent

Corey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three great restaurants at the Golden Nugget. Claim Jumper, Saltgrass Steakhouse & Bubba Gumps! Staff was friendly and helpful. Plenty of self parking. Won $$!!
Stayed 2 nights in May 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, I would recommend
Stayed 1 night in May 2024

8/10 Good

KENNETH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet plent of restaurants to choose from
Stayed 2 nights in Apr 2024

6/10 Okay

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food options
Stayed 1 night in May 2024

6/10 Okay

Sara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The rooms are very outdated. Stepping into the shower you feel the tub is going to just fall in. The pool area was good. Having to use the phone and call for drinks was funny.
Stayed 1 night in May 2024

6/10 Okay

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only dislike was the smoking in the casino, but it is what it is
Stayed 1 night in Apr 2024

6/10 Okay

Annette

Liked: Staff & service, property conditions & facilities
It was fine
Stayed 2 nights in Apr 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and quiet
Stayed 1 night in Apr 2024

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 2 nights in Apr 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Nothing exceptional but nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

gabe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to pool. restaurant easy to get to and great food.
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

Lynn

Travelled with family
Liked: Staff & service, property conditions & facilities
The room was very nice and the beds were great. CJ’s restaurant was delicious. Best ribeye steak we have ever had.
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

Samantha, Merced

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good selection of slot machines. Room was clean. Easy check-in and check-out. Our meal at Bubba Gump's was excellent. Love the water feature inside the front area.
Stayed 2 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water, restaurants closed earlier old rooms
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 4 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

chris

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good, very satisfied! More adult restrictions at the pool would be great. Many adults were drinking and smoking around and inside the pool and would throw their drink with alcohol inside the pool were kids would swim. Also would get bothered when my kids were playing in the water, was very uncomfortable to be with drunk adults in the pool.
Stayed 2 nights in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 Good

gabe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a good time. Casino was good and won a little bit. The spa could use jets not bubbles.
Stayed 1 night in Apr 2024
Response from Guest Services on 1 May 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Just only had 1 coffee for room. Should be at least 4 for a 2 bed room.
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
it was worth the price
Stayed 1 night in Jan 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

4/10 Poor

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff, but the room was in rough shape. Outlets barely worked, cracked tiles, the shower didn’t drain well, and there was mold on the curtain.
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

6/10 Okay

Patricia, White Lake

Travelled with partner
Liked: Cleanliness, staff & service
No safe in the rooms. Inconvenient to go through the front desk staff for a lock box. Room temperature too warm and not able to regulate.
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the Golden Nugget in Laughlin and we really enjoyed it! The room was nice. The sink didn't drain well so we informed the front desk when we checked out. The front desk ladies were super helpful and friendly. We were a bit disappointed at the size of the pool. I realize there's only so much you can do about that but it'd be nice if there was more space. The pool was overrun with families so we didn't even try to go down there. It'd be nice if there was more space to accommodate an adults only area. Or perhaps offer adults only hours? After the pool closes to the masses, open it for a couple hours to the grown folks.
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

Chelsea, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 Good

Roland

Travelled with family and small children
Liked: Cleanliness, staff & service
It's nice and quiet.
Stayed 3 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

6/10 Okay

Julian

Travelled with family
Liked: Staff & service, amenities
The parking garage and the elevators are dirty
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

2/10 Terrible

Loretta

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is VERY run down! All the front desk extremely RUDE! A/C in the room sounded like a helicopter, asked to switch rooms and the front desk said that's not their policy! First we send out someone from maintenance and if they say it doesn't work then we move you to another room. Tech can out to room, said the air coming out was 60 degree and sooner or later the room would cool down, the noise was normal! Four hours later with the blackout drapes the room went down two degrees! The extremely loud noise never stopped, had to wear earplugs while sleeping! But wait it gets even better...they would only give out one key room because they had a storage of them, seriously!!! Not the GN I've been visiting for over 30 years!
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

6/10 Okay

Wayne, victoria

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Like: The steak restaurant had excellent dining options, front desk staff very helpful, hotel very clean and quiet rooms Dislike: TV did not work in several rooms as there were numerous complaints, wifi very slow, our HVAC unit did not function in cooling mode, bathroom sink very slow to drain, of the four restaurants onsite, only the steak restaurant had customers, two others were empty and one closed early do to lack of customers.This is not unusual as most casino/hotels are suffering from lack of customers these days
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

4/10 Poor

Cathy

Liked: Cleanliness, staff & service
No hàir dryer, no glasses in the bathroom, no sink stoppers for the sink or bathroom, didnt use pool or wifi, still was charged a resort fee.
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean except for bathroom,lots of hair on floor and sink and tub needs drainage attention
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has always been our go to place in Laughlin. We still had a nice relaxing visit, but the property is starting to show its age. Took a long time to get hot water for a morning shower. Don't plan on an evening shower unless you like cold showers.
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

Judy, Dayton

Travelled with partner
It was great. We would definitely come again.
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

2/10 Terrible

Frank m

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
would have loved to stay there, but they didnt have my name or reservation when i got there. ended up having to drive to my next destination, but still had to pay for room
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

4/10 Poor

Vicki

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We had reservations with our dog and requested a courtyard room. When we got there they said Expedia didn’t say we had a dog and we’re not happy. We couldn’t get the courtyard. It was very frustrating thinking you had it all situated and then get there and are all stressed out trying to figure it out. In addition to paying the hire rate. Not a great way to start your vacation. Guess we will have to start using direct reservation and quit using experdia.
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for the feedback! On behalf of the management team, we are sorry to hear that your stay was less than satisfactory. We apologize for the failure that was experienced with our facility. We sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be addressed as we consistently attempt to deliver upon guest expectations.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and Friendly check in. Every employee I came in contact with, I was greeted with a smile and hello
Stayed 2 nights in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

8/10 Good

Joy, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and staff was great... except when they took my money gambling... jk!
Stayed 1 night in Apr 2024
Response from Guest Services on 22 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!

10/10 Excellent

Lindsey

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
We have had issues with our room being dirty when we finally get our room. But other than that great people and nice place
Stayed 1 night in Apr 2024
Response from Guest Services on 8 Apr 2024
Thank you for your feedback! We greatly appreciate the score provided! Thank you for choosing to stay with us!