Las Vegas Springs Preserve Tours and Activities

My only issue is upon check-in at 3:30 I was given a small hotel room that I did not pay for, I reserved and paid for the studio room. I went back to get the correct room and was told I was automatically given that smaller room because the room I paid for and reserved wasn’t ready yet, the issue is that they said I could stay in that room or be put in the queue for the studio I paid for. That was it. No offer to refund to the lesser room, no apologies. By that point I had traveled 9+ hours with my family and requested to be contacted as soon as possible for a room so we can settle and rest. Beyond that, the rooms were beautiful and tidy, we just didn’t like that the hallway walls where the rooms were didn’t have the pictures on them so all we saw was hardware.