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Reviews of Hilton Garden Inn Las Cruces

3 out of 5
Hilton Garden Inn Las Cruces
2550 Don Roser Dr, Las Cruces, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 74 out of 1004 reviews" "
Rating 4 - Poor. 28 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean safe and easy stop over from our drive from Texas to Arizona. We passed many questionable cities and hotels on our way and this property and location was perfect! We felt confident and secure with our belongings in our U-Haul overnight
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in May 2024

10/10 Excellent

Tamara

Business traveller, Travelled with partner
Check in was quick and efficient rooms clean and bed super comfortable. Lots of restaraunts
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rose garden, flowers in bloom, lots of parking, bar downstairs
Stayed 1 night in Apr 2024

10/10 Excellent

Cherelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is always so pleasant an makes the stay great
Stayed 1 night in Apr 2024

10/10 Excellent

sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The room was very clean and the food was excellent.
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unusually good front desk clerk. He was very busy, bombarded with interruptions from guests and phone calls that he handled perfectly. A classy, well maintained property that exceeds my expectations.
Stayed 1 night in Mar 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good place to stay. Near the venue, close to gas station and eating places.
Stayed 1 night in Mar 2024

10/10 Excellent

Walter

Good location
Stayed 1 night in Mar 2024

10/10 Excellent

Leona

Travelled with family
Room has lots of space
Stayed 1 night in Mar 2024

6/10 Okay

Erika

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mark

Thank you getting a new place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, well-maintained property. Front desk woman was both very competent and delightful.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Feb 2024

6/10 Okay

Samantha, Cedar Rapids

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfortable bed. I felt safe staying here. The only thing I would say is there isn’t a lot of parking.
Stayed 8 nights in Jan 2024

10/10 Excellent

Nuannong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel like home, very comfortable
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
This hotel looks nice and one person at the front desk upon arrival was very welcoming. The room information stated the rules for fresh linens. What isn't stated is that your room isn't cleaned unless and until linens are changed. So we had to request our trash be removed each day. I suggest larger trash cans as some of us travel for enjoyment and have food receptacles/trash and lots of empty water bottles to discard daily. Also, vacuuming should occur at least every other day when room is occupied. Food was really good. We had breakfast daily and burgers for dinner one evening. Cook was friendly.
Stayed 4 nights in Jan 2024

6/10 Okay

Samantha

Disliked: Staff & service
I do know why their prices are so high in the mini store. The snickers ice cream is prices at $8 each bar, they probably paid $15 for the whole box of 12. Why the markups??? Bed was uncomfortable and my shower was missing conditioner. Hotel lobby smelled nice and was clean
Stayed 1 night in Jan 2024

4/10 Poor

Ma Guadalupe, Santa Fe

Travelled with family
Disliked: Amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Maria

Disliked: Cleanliness
Stayed 2 nights in Jan 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Southwestern decor.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jan 2024

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff at front desk. Easy to check in. Nice property loaded with amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't remember his name, but the front desk receptionist was awesome!! Great customer service. Even better, there's a bar 50 feet away on the other side of the lobby.
Stayed 1 night in Jan 2024

10/10 Excellent

Skylar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was amazing!
Stayed 1 night in Jan 2024

10/10 Excellent

Stephanie M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Gayette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, quiet, clean.
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

6/10 Okay

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They changed $30 more than the Travelocity price. Supposed to be refunded, we will see. Also very noisy during the night from people above us.
Stayed 1 night in Jan 2024

10/10 Excellent

Robert, Temecula

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

10/10 Excellent

Alexis

Stayed 1 night in Jan 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the upgrade feeling I received while staying there at reasonable prices. I'll stay there again.
Stayed 1 night in Jan 2024

8/10 Good

Adin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back next time we road trip southward
The shower was GREAT. Everything and everyone met my expectations. The only small issue was no breakfast as cook was home sick. Stuff happens. But there was COFFEE and it was a lot better than most hotels
Stayed 1 night in Jan 2024

8/10 Good

Elijah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Carole

Travelled with family
Stayed 1 night in Jan 2024

6/10 Okay

Beau

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cozy stay. But our bathroom could have been cleaned thoroughly in our room. Bed was comfy. Staff were nice and welcoming. The gym was great.
Stayed 1 night in Jan 2024

6/10 Okay

Dinesh

Liked: Cleanliness, staff & service, amenities
Major issue was the room heater. It was heating very slowly and making too much noise. Couldn't sleep properly. Everything except this is good.
Stayed 1 night in Jan 2024

6/10 Okay

Birant

Disliked: Cleanliness
Nothing unique
Stayed 1 night in Dec 2023

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with nice amenities and toiletries. Enjoyed the coffee station in the room since we usually skip breakfast. Staff was friendly and efficient.
Stayed 2 nights in Jan 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024