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DoubleTree by Hilton Laredo

3.5 star property
Central hotel connected to the convention centre in Laredo with free parking

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Laredo

BBQ/picnic area
Reception
Lobby sitting area
Lobby
Front of property

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Cable channels
Iron/ironing board
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Cable channels
Iron/ironing board
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
TV
Shower/bath combination
Private bathroom
Cable channels
Iron/ironing board
Desk
  • Sleeps 4
  • 2 Double Beds

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Exterior

Hampton Inn Laredo

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  • Breakfast included
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7.6 out of 10, Good, 202 reviews
The price is AU$187
includes taxes & fees
7 Sept - 8 Sept
Hampton Inn Laredo
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About the area

Located in Western Division neighbourhood, Hotel Ava is connected to the convention centre. Casa Ortiz and La India Packing Company are local landmarks, and travellers looking to shop may want to visit The Outlet Shoppes at Laredo and Mall Del Norte. Imaginarium of South Texas and Nuevo Laredo Zoo are also worth visiting.
Visit our Laredo travel guideOpens in a new window
Map
800 Garden Street, Laredo, TX, 78040

What's nearby

  • Mall Del Norte - 2 min drive - 3.1 km
  • The Outlet Shoppes at Laredo - 2 min drive - 2.7 km
  • Laredo Community College - 3 min drive - 2.7 km
  • Laredo Medical Center - 3 min drive - 3.1 km
  • Sames Auto Arena - 10 min drive - 9.1 km

Getting around

  • Laredo, TX (LRD-Laredo Intl.) - 13 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬14 min walk
  • ‪El Padrino No. 1 - ‬8 min walk
  • ‪Popeyes Louisiana Kitchen - ‬7 min walk
  • ‪Asador Los Palmas - ‬11 min walk
  • ‪Church's Texas Chicken - ‬15 min walk

About this property

DoubleTree by Hilton Laredo

Hotel located in Western Division
Consider a stay at Hotel Ava and take advantage of a terrace, dry cleaning/laundry services and a 24-hour gym. Free in-room WiFi, with a speed of 25+ Mbps, and a business centre are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Outdoor furniture, luggage storage and barbecues
  • ATM/banking services, a front desk safe and laundry services
  • Guest reviews speak well of the overall value
Room features
All 200 rooms include comforts such as air conditioning, as well as amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoke-free property

Room amenities

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Restaurant
  • Fitness facility
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Ramada Plaza Laredo Hotel
Hotel Ava Hotel
Holiday Inn Laredo-Civic Hotel Laredo
Ramada Plaza Wyndham Laredo Hotel
Ramada Plaza Wyndham Laredo
Hotel Ava Laredo
Hotel Ava Hotel Laredo

Frequently asked questions

Is Hotel Ava pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Ava?

Self-parking is free at this property.

What time is check-in at Hotel Ava?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Ava?

Checkout is at 11:00 AM.

Where is Hotel Ava located?

Located in Western Division, this hotel is within 2 miles (3 km) of Laredo Water Museum, Laredo Convention and Visitors Bureau and Laredo Center for the Arts. Jarvis Plaza and Cathedral of San Agustin are also within 2 miles (3 km).

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DoubleTree by Hilton Laredo Reviews

Reviews

6.6
Rating 10 - Excellent. 293 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 245 out of 1000 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty good hotel. Clean and nice staff.
Stayed 1 night in Apr 2024

4/10 Poor

tiffany

Disliked: Amenities
For the price it was a decent stay nothing to brag about
Stayed 2 nights in Jun 2024

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Would probably pass on staying here again
Stayed 1 night in May 2024

10/10 Excellent

Lucia

Liked: Amenities, property conditions & facilities
Best customer service
Stayed 1 night in May 2024

10/10 Excellent

Frank

Liked: Staff & service, amenities, property conditions & facilities
Very good...but its being remodel...and its a little messy...
Stayed 1 night in Jan 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jul 2024

4/10 Poor

Jessica

Disliked: Cleanliness, amenities, property conditions & facilities
The beds and room was cold loved that but carpets need to be clean they are all dirty 😩
Stayed 1 night in May 2024

8/10 Good

Esoj

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

6/10 Okay

JoAnn

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is currently under MAJOR renovations! Front Desk informed us that they will be complete in November 2024. Until then, i would recommend this property for only a one night stay, as we did. The reservation price did seem to reflect the inconvenience of the construction. The room itself was clean and comfortable. Front desk staff were absolutely great!
Stayed 1 night in Aug 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We'll be back

Water pressure in the shower could have been better.
Stayed 1 night in Dec 2023

6/10 Okay

Fred

Disliked: Cleanliness, amenities, property conditions & facilities
remolded
Stayed 1 night in Jun 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

2/10 Terrible

Aldo

Stayed at the hotel and someone tried to open my door 3 times there was no one in lobby to complain terrible hotel
Stayed 2 nights in May 2024

2/10 Terrible

Venancio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and noisy stay

They are remodeling the hotel so there is a lot of dust and noise everywhere at any time and there are a lot of bugs (cockroaches). Also the contractors are using the same elevator than hosts and they carry up their tools full of dust
Stayed 1 night in May 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad

It was renovation time and the elevators didnt work so we had to go up the stairs. Good for the price, not too bad.
Stayed 3 nights in Apr 2024

4/10 Poor

Fred

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
they are remodeling this place and 8:00 you hear a lot of drilling banging don't expect to sleep late
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Room comfort

Good

It works for its purpose
Stayed 1 night in Dec 2023

2/10 Terrible

Rogelio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hairs all over bed. Bed bugs

4/10 Poor

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
remodeling dirty
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
My husband and I stay there everytime we're in Laredo. We actually love the hotel, but it definitely needs some work. The past few months they didn't have keys that worked and only one elevator worked. And it's not entirely dirty, it just seems that way because there's so many things broken. The staff does a great job cleaning.

2/10 Terrible

Cesar

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is under construction and closed . Half of building is gone . This is rediculous . How can you sell rooms to a hotel that’s not active .
Stayed 1 night in Apr 2024

2/10 Terrible

Tommye

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building vacant, under construction, no answer when I called. Pool destroyed.
Stayed 1 night in May 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Under remodeling

There's remodeling work and the hotel is a mess. Noisy, dirt in the elevators and lobby, room was clean though. It was a bit scary on the way to the room seeing all the work being done. The hotel should be closed until work is finished, otherwise it's just an unpleasant experience
Stayed 1 night in Jul 2024

2/10 Terrible

Randy

Disliked: Cleanliness, property conditions & facilities
Didn't stay at property. Didn't have keys for room, wouldn't reimburse weeks stay. Beware
Stayed 4 nights in Jun 2024

2/10 Terrible

Carlos

Disliked: Amenities
Absolutely atrocious do not stay here whatsoever if there’s any other options take them over this hotel it’s in a awful area the building is under construction and extremely dirty my room was full of drywall residue and smelled horrible there was bullet holes and it was unsafe DO NOT stay here I checked out after 6 minutes terrible place homeless people all over the parking garage
Stayed 1 night in Jul 2024