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Actually best hotel i stayed at esp for the price. From CT. So cute and comfy. The blankets were comfy which is unseal for hotel lol. The soap was cool and was extremely clean for a pet friendly place which was a huge plus bc brought puppy, they even had bowls and treats so cute. Pool was quiet and nice too. Just wish provided a cheap razor bc I didn’t know was a pool there too lol. Breakfast was pretty good too. Snack and drink options weren’t the best in my opinion but still did the job and lots right next door too if don’t like what they have lol. Wayyy better than all hotels I’ve stayed at. I think liked even better than the fancy casino hotels honestly. Will always book here if visit PA again. Best area too
This was our 2nd time staying at the Tru by Hilton. We enjoy the shows at The American theater just down the road. The staff is always very friendly & courteous. The room provides just what you need for a short or extended stay. The free breakfast is very good, but there is an IHOP across the street & a Cracker Barrel down the street if your want something different. I would highly recommend it to anyone.
What I like about this hotel is that the front desk people are so very welcoming very friendly and super nice. The dining room area is always nice and clean, hallways and elevator are always clean. And the room very clean.
Claudia
Stayed 2 nights in Apr 2024
Response from Tru Team on 28 Apr 2024
We are so happy to hear you enjoyed your stay with us here at the Tru Claudia! We appreciate your feedback and hope to see you again.
Check in was quick and painless. All of the staff that we dealt with were very pleasant. The free breakfast was pretty decent. The run was clean but small. The pool was warm. We only stayed one night so it served our purpose. I would definetly consider staying there again!
Thank you for staying with us Damaris, we appreciate your feedback! We are happy to hear you enjoyed your stay and we hope to see you again.
6/10 Okay
Princess
Travelled with family and small children
19 Apr 2024
Liked: Cleanliness, staff & service, amenities
Hotel was pretty , staff was very friendly but the rooms do need a few touch ups … the doors were chipped the floors could’ve been cleaner
Princess
Stayed 1 night in Apr 2024
Response from Tru Team on 19 Apr 2024
Thank you staying at the Tru with us Princess! We will address all your comments with our team in hopes to provide an even better experience. We hope to see you again!
8/10 Good
Cheryl-Lynn
Travelled with partner
19 Apr 2024
Nice modern and different
Cheryl-Lynn
Stayed 1 night in Apr 2024
Response from Tru Team on 19 Apr 2024
Thank you for staying with us Cheryl-Lynn, we appreciate your feedback!
2/10 Terrible
Belinda
Business traveller
18 Apr 2024
Disliked: Cleanliness, staff & service, amenities
I found what looks to be pubic hair on sheets and pillows. I had to go downstairs to let staff know. Due to them being short staffed, the gentleman gave me fresh sheets and pillow cases to put on bed.
All staff were friendly and helpful. Our room was immaculate, as were all of the common areas. Our stay was excellent. Highly recommend this hotel. Will stay here again if I come back to this area.
Loud, constant semi-truck and traffic noise from the Lincoln highway that is about 50 feet from the hotel building. Was almost impossible to get sleep
Eric
Stayed 1 night in Apr 2024
Response from Jen on 3 Apr 2024
Thank you for your feedback
10/10 Excellent
Nisha
Travelled with family
1 Apr 2024
Liked: Amenities
I love the hotel but I did not like the fact that there were dogs allowed in the hotel. The elevator always had a smell .
Had I known it was pet friendly I would not have stayed here :
That is wonderful to hear, thank you for your feedback!
8/10 Good
Joe
Travelled with partner
25 Mar 2024
Liked: Amenities
The room was smaller than I expected. Stayed 2 nights. The hot water in the bathroom was non existent until we complained and then suddenly it had hot water. Only gave 3 towels per room. Should be 4. The breakfast was okay. I think hotels should try to serve real food instead of that stuff they have trucked in. Our room was in the front of the property. Too noisy with the trucks and motorcycles going up and down the road. Next time will find a hotel off the main drag
Contemporary with a nice lobby and excellent staff. But so noisy from the road and trucks. Request the back side of the hotel!!!!
leanne
Stayed 1 night in Mar 2024
Response from Tru Team on 5 Mar 2024
We appreciate your feedback Leanne! We are so happy to hear you enjoyed your stay with us. We will address your comments concerning road noise with management.