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The breakfast eggs were the BEST I’d ever eaten at a motel. The staff was pleasant, kind, and very helpful. The room was clean and comfortable. Unfortunately, the Wi-Fi was worthless and the tv was connect by Wi-Fi and buffered so much we turned it off. Also, we could hear every move made by the people above us.
Don
Stayed 2 nights in Apr 2024
Response from JESSIE on 1 May 2024
Thank you for your kind words about our breakfast and staff. We apologize for the Wi-Fi and TV issues, and the noise disturbance from above. We're actively working to improve these aspects for a better experience. We hope to welcome you back soon for an improved stay.
6/10 Okay
Erica
29 Apr 2024
Liked: Staff & service, amenities
It's an older motel and it's not the best but it's clean enough for a nights stay. Plz put your DND sign out bc the house keepers will beat on your door @ 8am.
Erica
Stayed 1 night in Apr 2024
Response from JESSIE on 1 May 2024
Thank you for your feedback. We're glad you found our motel clean enough for your stay. We apologize for the early housekeeping disturbance and will improve communication. Your suggestion to use the "Do Not Disturb" sign is noted. We hope to welcome you back for a more restful experience.
Thank you for taking the time to leave a review. We truly appreciate your business and hope to have the pleasure of welcoming you back for another stay soon.
10/10 Excellent
Wanda
Business traveller
22 Apr 2024
Great stay, Comfy beds and pillows. Tv remote needs replaced in room 118.
Wanda
Stayed 1 night in Mar 2024
Response from JESSIE on 24 Apr 2024
Thank you for your positive feedback! We're delighted to hear that you enjoyed our comfortable beds and pillows during your stay. We apologize for any inconvenience with the TV remote and will ensure it's replaced promptly. We appreciate your review and hope to welcome you back soon.
Nice little hotel to sleep for the night. Rooms were clean and safe.
Geoff
Stayed 1 night in Apr 2024
Response from Tammy on 20 Apr 2024
Thank you for your feedback! We are glad you enjoyed your stay and we hope to see you again. Your business is appreciated. Thank you for choosing Shiloh Inn!
Thank you for your feedback! We are glad you were pleased with your stay and we hope to see you again. Your business is appreciated. Thank you for choosing Shiloh Inn!
So impressed with the Shiloh, very friendly, helpful staff and owner. We were late to breakfast, but the owner made us eggs, brought out a fresh pot of coffee and brought out the biscuits and gravy, just for us! Biscuits are excellent . Very comfortable beds, great shower. Great experience staying here, pet friendly too.
lynda
Stayed 1 night in Apr 2024
Response from JESSIE on 9 Apr 2024
Thank you for taking the time to share your feedback! And Thank you so much for your kind words! We're delighted to hear that you had such a wonderful experience at our motel.Our teams takes great pride in providing exceptional service, and it's always rewarding to know that our efforts have made a positive impact on our guests. we hope to have the pleasure of welcoming you back again soon!
Thank you for your feedback! We are happy that you were pleased with your stay and we hope to see you again. Your business is appreciated. Thank you for choosing Shiloh Inn!
6/10 Okay
Birgit
18 Mar 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Birgit
Stayed 1 night in Mar 2024
Response from Tammy on 22 Mar 2024
Thank you for your feedback! We hope you will stay with us again so we have a chance to earn a higher rating from you. It would have been helpful to know what areas you were less than satisfied with. Your business is appreciated. Thank you for choosing Shiloh Inn.
Thank you for your feedback! We are glad that you enjoyed your stay and we hope to see you again. Your business is appreciated. Thank you for choosing Shiloh Inn!
Thanks for your feedback! We appreciate your business and are glad you were happy with your stay. We hope you will stay with us again. Thank you for choosing Shiloh Inn!
Thank you for your feedback! Your business is appreciated and we hope you will stay with us again.
6/10 Okay
Stephanie
Travelled with partner
20 Jan 2024
Liked: Staff & service
Disliked: Amenities
The check in was great, the staff was very nice. The bed was comfortable and the room was clean. The restroom could use an overhaul but overall it was decent.
Stephanie
Stayed 1 night in Jan 2024
Response from Tammy on 21 Jan 2024
Thank you for your feedback! We will take the restroom remodel under advisement. Your business is appreciated and we hope you will stay with us again.
Thank you for your feedback! Your business is appreciated and we hope you will stay with us again.
6/10 Okay
Dorit
Travelled with partner
15 Jan 2024
Comfortable bed, good water pressure.
Old motel but clean. Bad breakfast.
Dorit
Stayed 1 night in Jan 2024
Response from Tammy on 17 Jan 2024
Thank you for your feedback! We are sorry that you didn't enjoy our breakfast , more details would've been useful. We appreciate your business and hope you'll stay with us again.
I travel for work on a weekly basis, so I stay in hotels all of the time. (Check my review history… I have only ever left 1 other bad review for a place in Birmingham. AL over a decade ago out of the hundreds or thousands of nights I have booked and left reviews on Hotels.com) The trip started with roaches in the plastic and styrofoam cups in the room and ended with the most rude front desk lady possible over a simple request to get a key remade. She must have been having a terrible day because our neighbors said the same thing about her. Stay away from this place at all costs and save your sanity.
Carpet was very clean. It looked practically new. The room smelled nice. I’m very clean so I can smell pillows that are sweaty and need to be changed. Lol. However, this room was clean however, there were a lot of hairs on the bathroom floor a lot so somebody could clean the tile floors a little better. Bed sheets were clean comfortable I appreciate cleanliness
Angela
Stayed 1 night in Dec 2023
Response from Tammy on 7 Dec 2023
Thank you for your feedback! We will address this issue and we appreciate you telling us about it. Your business is appreciated and we hope you will be our guest again.
The staff was friendly and helpful. Very convenient to be able to park right outside your door. Could use some updating the pool was drained and I left before breakfast so can't comment on that. The price was very good and the rooms were clean.
James
Stayed 1 night in Nov 2023
Response from Tammy on 7 Nov 2023
Thank you for your feedback! We are happy that you were pleased with your stay and we hope to see you again. Your business is appreciated!
10/10 Excellent
Danna
Business traveller, Travelled with partner
2 Nov 2023
Liked: Property conditions & facilities
Very clean, nice people in the office. Good breakfast.
Danna
Stayed 1 night in Nov 2023
Response from Tammy on 3 Nov 2023
Thank you for your feedback! We are glad you were happy with your stay and we hope to see you again. Your business is appreciated!
10/10 Excellent
Fred
29 Oct 2023
Fred
Stayed 1 night in Oct 2023
Response from Tammy on 18 Nov 2023
Thanks for your feedback! We appreciate your business and hope to have you as a guest again.
Thank you for your feedback! Please call the front desk when, and if , there is a problem and we will do everything we can to make it right. Your business is appreciated.
10/10 Excellent
Gerald
26 Sept 2023
Liked: Amenities
The staff was friendly & professional. The room was clean & well equipped. Very satisfied!!
Gerald
Stayed 1 night in Sep 2023
Response from Tammy on 27 Sept 2023
Thank you for your feedback! We are glad that you were happy with your stay and we hope to see you again. Your business is appreciated!
Loved the well appointed furnishings and the recent refurbishment that wasn’t just a new coat of paint. The owner wash very gracious and fixed my mistake with the reservation.
Richard
Stayed 1 night in Sep 2023
Response from Tammy on 17 Sept 2023
Thank you for your feedback! We are glad you were happy with your stay and hope to see you again. Your business is appreciated!
breakfast was not nice and saw better values close by
Raul
Stayed 1 night in Sep 2023
Response from Tammy on 15 Sept 2023
Thank you for your feedback. We apologize that you had a less than satisfactory stay with us. Your concerns will be addressed immediately. We appreciate your business and hope you will give us another try.
It was ok, only thing is we got a smoking room when I specifically booked a nonsmoking room. The smell was bad made me sick to my stomach. Other than that it was ok
Verified traveller
Stayed 1 night in Sep 2023
Response from tc on 5 Sept 2023
Thank you for your feedback and we appreciate you business!!
The staff were very accommodating. Husband needed first floor and they gave us the one right next to the breakfast area on the first floor. Only issue we had is that A/C is very loud going off and on all night so we didn't get a lot of sleep.
Linda
Stayed 1 night in Aug 2023
Response from Tammy on 18 Aug 2023
Thank you for your feedback! We apologize for the A/C issue and we are looking into it. Your business is appreciated and we hope to see you again.
8/10 Good
Judy
9 Aug 2023
Judy
Stayed 1 night in Aug 2023
Response from Tammy on 11 Aug 2023
Thank you for your feedback! We appreciate your business and hope you will stay with us again.