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"We booked for 9 nights but stayed only 3. Staying in a fale on the beach at faofao became intolerable without respite from the relentless pounding of the ocean on the reef especially at night. Swimming or just sitting in the water to escape the heat was impossible with the tide almost reaching the fale. No TV at all and no Internet access in the fale. Internet also turned off. Obliged to sit in uncomfortable eating area for Internet access. No respite from bright security lights. Toilet bowl cracked, had to ask for toilet paper and no attempt made to clean the showers. Same orange paper in middle shower. Roaming cats and dogs. My husband was attacked by a black and tan dog at the toilets. Faofao is in the middle of nowhere and tourists are charged exorbitant rates for transport like 250 tala from the airport. We specially drove there before our stay to find out what we needed to bring and fortunately took canned food,water and soft drinks. Although the very oily breakfast is included in the price dinner would have cost 35 tala per person. This place is unwelcoming and unfriendly and the environment leaves a lot to be desired. My sincere regret is that the booking was non refundable. "

"Buffet breakfasts were great. Rooms were clean. Our rooms were in a construction area of the resort. A few staff were happy and cheerful but many seemed down and intolerant of guests (we experienced a few staff members snatch menus from us after we ordered and expressing attitude towards us for just ordering drinks (without food) for afternoon tea). The meals and drinks are quite expensive and in smaller portions when compared to other resorts in Samoa. Our room had a TV and DVD player that didn't work and wasn't fixed during our stay (even after asking reception). We had some extra meals added on our tab when checking out (luckily reception sorted this out with us). The resort is close to the Sua Trench and Turtle Island. "

"Incredible beach view from the villas and pool. Absolute gorgeous sunset from the property. They could do better in getting rid of the cats and dogs on the property though. Fijian Bartender Absolute loved his vibe! Disappointed that i paid 3 extra roll out beds and got none.. They need more reception staff"

"Beautiful area of the island, a good place to stay if you want a stress free relaxing break. Staff are very friendly helpful and go out of their way to ensure your requests are met."

"A great place to getaway and relax."

"The staff were all so very friendly with the owners going to the next level to make sure eveeyrhing was ok. Facilities and adventures were great and always avaible. Cant wait to come back again "