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" The Hotel El Arz's management does not deserve 1/5. We arrived at the hotel late. We asked for the room that we reserved and paid for through hotels.com. When we arrived at the reception, they told us they don’t accept online payments. The only thing they accept is cash. We asked to speak with the manager. He gave us her name (Mme Maouche) and phone number. Meanwhile, I called hotels.com and asked them to contact Hotel El Arz to prove that we made a reservation . Hotels.com tried to contact...

"Quiet and clean place. Nice , welcoming and helpful staff."

"Highly recommend this hotel. The location was wonderful, view from the room was stunning.super clean. Special thank you to all staff day and night they went above and beyond. An extra thank you to Malek. Will definitely stay there again "

"Friendly clean reasonable price "

"This is one of the best hotel in whole Algeria I've been in five star hotel but nothing like this hotel specially staff and management. I will go back without hesitation."

"Établissement tres beau , propre et morderne . Le personnel est au petit soin et tres agreable . Magnifiques établissements avec un personnel tres gentils . "

"ok"

"Everything clean "

"Great management and staff team! Very friendly and responsive. Property needs some TLC to bring to international standards. Food was good wait staff were amazing and personable. It was very convenient and close to the airport."