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"There are lots of workers staying at the hotel. They were super loud until 2-3am playing music from their trucks in the parking lot which is right up against the hotel rooms and drinking out on the walkways. There are shipping containers stacked in the parking lot. The night clerk was contacted to ask for assistance with the noise level and said “there is nothing I can do about it.” We were supposed to stay 4 nights but left after one night after getting very little sleep. The hotel did agree to refund the remainder of our stay. But it caused an inconvenience and a waste of one of our vacation days having to check out and then check into another hotel. "

"The motel was extremely quiet. The staff was great. Very nice anemities around it. Had tables, hammocks, and fire pits outside to sit around. "

"Property welcomed pets even though I didn’t bring one. The staff was friendly and helpful with knowledge of the area. I highly recommend this hotel"

"Super friendly front staff! "

"Clean rooms, good location "

"We enjoyed our stay at the Highlander Mountain Home -spending our 25th anniversary there. We hope to return soon. Sarah was delightful and attentive. She provided answers to all of our questions. We had enjoyable conversations with the restaurant manager (and learned of her family’s long history in the community) as well as the staff members - Maggie, Abbie and Graham. The location was perfectly situated in the middle of town. Highlands is a wonderful community with gorgeous nature surrounding it."

"I thought things were fine, my wife didn't. The walls are thin, we could hear neighbors talking pretty easily in the room. My wife asked for tea and the desk lady told her she'd sell her a bag, they didn't put tea bags in the rooms until later in the season. The wood fire in the common area was nice. We didn't really use the balcony, it was OK I guess. There were odd noises during the night."

"The instruction book should be updated but not’s huge deal. We couldn’t adjust the heat and it got a bit warmer than expected. View was amazing. Very peaceful. I would suggest a bar high table so you can see the waterfall when you sit outside. Very nice trip. Thank you for sharing. "

"Only stayed one night but the staff were so nice and the room was very clean. Close enough to town and WCU, since that is why we were there. "