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Reviews of La Quinta Inn & Suites by Wyndham Orlando Lake Mary

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orlando Lake Mary
1060 Greenwood Blvd, Lake Mary, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 828 out of 1641 reviews" "
Rating 8 - Good. 435 out of 1641 reviews" "
Rating 6 - Okay. 193 out of 1641 reviews" "
Rating 4 - Poor. 109 out of 1641 reviews" "
Rating 2 - Terrible. 76 out of 1641 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was okay but the elevator was out of service so I had to walk to the other side of the hotel with my cases and then walk back across to the original side to get to my room in order to use their one working elevator. Had to travel back outside after taking everything up to place a parking pass in my car. I would have preferred to just give my license plate like most places to save me a trip back out. I was exhausted after 9 hours of driving and just wanted to settle in at that point. Bed was decent and the pillows were perfect. Water pressure was okay and soap choices were good Breakfast was also good (and hot) but it would have been a nice treat to have more bananas available (always gone very early during breakfast time) and a yogurt choice available. That said, other than the inconvenience of the elevator, it was a good value for the money.
Stayed 2 nights in Apr 2024

8/10 Good

Yamel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sharief

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I love the breakfast option. I only have one complaint or better yet a suggestion... update your TV's to WIFI 50"-65" tv's that you can be casted to from any mobile device such as any smart phone, tablet and/or laptop computer.
Stayed 9 nights in Apr 2024

10/10 Excellent

Aneatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Apr 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and in great condition
Stayed 1 night in Apr 2024

8/10 Good

Violeta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place, close to shopping and dining, polite and helpful staff, no charge for parking.
Stayed 4 nights in Apr 2024

10/10 Excellent

Courtney, Plentywood

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Our tv in our hotel wasn’t working and the guy at the desk and the general manager came in to help get it fixed for us. They made sure to go above and beyond for our stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Dolores

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated comfy
Stayed 1 night in Apr 2024

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than the main elevator being out of service, my stay was very good. Location was very peaceful and convenient to many restaurants.
Stayed 4 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Ruben, We glad that you took time giving us your feedback so we can improve our services in the future,thanks

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient 😃
Stayed 4 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Susan, thanks for staying with us

8/10 Good

Robert

Travelled with family
They were having issues with both elevators which made things difficult with bags and rooms on the third floor
Stayed 2 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Robert, We regret that you had issue during your stay with us but we will work hard with our staff so similar issues don't happen again, thanks

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Will stay again.
Stayed 1 night in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Kathleen, thanks for staying with us

2/10 Terrible

Rosalinda

Disliked: Cleanliness, staff & service, property conditions & facilities
It had old vomit on the carpeted floor in our room. There was fingernail clippings & a lego toy on the floor. The towels were dirty they had not been changed. The hotel room window was very dirty you could barely see out. The elevator was out of service & I’m recovering from surgery I can’t use stairs yet. The bed is old you can feel coils in your back. It was a terrible experience & were very disappointed!
Stayed 2 nights in Apr 2024
Response from lq mgmt on 23 Apr 2024
Dear Rosalinda, We regret that your stay with us did not met your expectation . we will work with our staff so similar issue don't happen again ,thanks

8/10 Good

angela, Brownsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well maintained property. I have stayed twice and rooms are great!
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Angela, thanks for your great feedback

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great. We have stayed at many LaQuinta Inns over the years and this was the best over all. I had one slight problem.. The shower wasn't working well and the handheld shower didn't work at all. Other then that, everything was excellent.
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Joe, thanks for your great feedback

8/10 Good

Jose

Travelled with partner
Liked: Staff & service, property conditions & facilities
The breakfast is now that great
Stayed 2 nights in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Jose, thanks for staying with us

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Lorna, thanks for staying with us and see you soon, thanks

10/10 Excellent

nader

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 2 nights in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Nader, thanks for your great 5

10/10 Excellent

John, Columbus

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be a challenge if you come in late, but that may depend on events. But generally a good stay.
Stayed 3 nights in Feb 2024
Response from lq mgmt on 19 Apr 2024
Dear John, thanks for your great 5

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Katie, thanks for staying with us and giving us your great feedback ,thanks

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Susan, thanks for staying with us

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear John, thanks for your great feedback

6/10 Okay

Hope

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was ok. Staff was great breakfast was great. The rooms are outdated. My whole bathroom facets and tub could have used caulk around everything. They were all movable faucets.
Stayed 3 nights in Apr 2024
Response from lq mgmt on 19 Apr 2024
Dear Hope, thanks for staying with us

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One reason I chose the property was because of the hot tub, but it was out of order:( Other than that, I was very happy and would stay again:)
Stayed 2 nights in Apr 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Julie, Thank you so much for taking the time to leave us a review! We do apologize for any inconvenience that occurred during your stay.

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport !!!
Stayed 1 night in Apr 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Trudy, Thank you so much for taking the time to lease us a review! We hope to welcome you back soon!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Safe. Comfy
Stayed 1 night in Apr 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Rick,Thank you so much for taking the time to lease us a review! We hope to welcome you back soon!

8/10 Good

Cristy

Travelled with family, Travelled with family and small children, Business traveller
Property was nice and clean. Beds were comfortable. Breakfast needs to run longer.
Stayed 2 nights in Apr 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Cristy, Thank you so much for taking the time to lease us a review! We hope to welcome you back soon!

10/10 Excellent

Rutao, McLean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Apr 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Rutao, Thank you so much for taking the time to leave us a review! We hope to welcome you back soon!

6/10 Okay

Jason

Business traveller
Liked: Staff & service
Staff was nice, room had an womans hair clip in the bathroom. Hair on desk. The desk lamp did not work. One of the elevators was out of order and it took close to ten minutes to bring my stuff upstairs.
Stayed 2 nights in Mar 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Jason, Thank you so much for taking the time to leave us a review! We do apologize for any inconvenience that occurred during your stay.

8/10 Good

RICHARD A WILSON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
One of the property's elevators was out of service which posed a slight inconvenience.
Stayed 4 nights in Mar 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Richard, Hi Jason, Thank you so much for taking the time to leave us a review! We do apologize for any inconvenience that occurred during your stay.

10/10 Excellent

Renato, Palmetto Bay

Stayed 1 night in Mar 2024

8/10 Good

Yamel

Stayed 1 night in Apr 2024

10/10 Excellent

DURWARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Location was convenient and good.
Stayed 1 night in Apr 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Durward, Thank you so much for taking the time to leave us a review! We hope to welcome you back soon!

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
It was exactly what we needed for one night
Stayed 1 night in Apr 2024
Response from Colton, General Manager on 12 Apr 2024
Hi Jessica, Thank you so much for taking the time to leave us a review! We hope to welcome you back soon!

4/10 Poor

Madeline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator did not work Ice Machine did not work Dirty carpet
Stayed 2 nights in Apr 2024
Response from lq mgmt on 6 Apr 2024
Dear Madeline, We regret that your stay with us did not met your expectation but we will work hard with our staff so similar issues don't happen again, thanks

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the La Quinta. Walking distance to Top Golf and other restaurants. Safe area, with numerous motel options available.
Stayed 1 night in Apr 2024
Response from lq mgmt on 6 Apr 2024
Dear Sue, thanks for your great feedback

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from lq mgmt on 6 Apr 2024
Dear Ricardo, thanks for your great 5

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Satisfied
Stayed 1 night in Apr 2024
Response from lq mgmt on 7 Apr 2024
Dear Vanessa, thanks for your great feedback

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable. Everything in working order.
Stayed 1 night in Mar 2024
Response from lq mgmt on 7 Apr 2024
Dear Mary Ann, thanks for your great feedback

10/10 Excellent

Maria

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ALWAYS choose LaQuinta St Mary’s . Over the years they have been the most consistent location. Staff is amazing, front desk is so helpful & it is a perfect location. The only thing we wish is that the pool & hot tub stayed open until 11pm
Response from lq mgmt on 7 Apr 2024
Dear Maria, thanks for staying with us

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Guy at the desk acted annoyed when I asked to stay near/same floor as two relatives when we checked in. He said the only room he had was on the 2nd floor, but the place certainly wasn't full. Close elevator was 'out of service' - the one that was functioning was at the far end of the hall, and was damaged. Room door was ajar when we got there. Has to be pushed/pulled pretty hard to get it to actually close/lock. Toilet would not clear when flushed. Had to remove tank lid & work it manually. Shower drain was loose. Pool was quite turbid. We avoided going in for fear of contamination or infectious disease. The rest of the staff was congenial & professional - the only one disagreeable was the tall, thin guy who checked us in. AC worked pretty well. Windows were dirty.
Stayed 4 nights in Mar 2024
Response from lq mgmt on 7 Apr 2024
Dear Micheal, thanks for staying with us

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, good hot continental breakfast.
Stayed 3 nights in Feb 2024
Response from lq mgmt on 7 Apr 2024
Dear Terry, thanks for staying with us

10/10 Excellent

Hanan

Stayed 7 nights in Mar 2024
Response from lq mgmt on 23 Apr 2024
Dear Hanan, thanks for staying with us

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Our stays here are always excellent . The staff is very welcoming, friendly and so helpful. We only wish the pool and hot tub stayed open until 11pm.
Stayed 3 nights in Mar 2024
Response from LQ mgmt on 2 Apr 2024
Dear Maria, thanks for your great 5

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economic option in excellent location.
Stayed 3 nights in Mar 2024
Response from Lq mgmt on 2 Apr 2024
Dear Mark, thanks for staying with us

2/10 Terrible

victor

Stayed 1 night in Mar 2024

8/10 Good

Curtis

Travelled with partner
Liked: Staff & service
The room was set up nicely and the recliner was very comfortable... but the TV was low tech and the remotes both had dead batteries. There was a used qtip next to our garbage can when we arrived and stayed there til day 3. Dogs were constantly barking.
Stayed 3 nights in Mar 2024
Response from Lq mgmt on 2 Apr 2024
Dear Curtis, thanks for staying with us

10/10 Excellent

PATRICIA, Selma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024
Response from Colton, General Manager on 31 Mar 2024
Hi Patricia,Thank you so much for taking the time to leave us a review! We really appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Lorraine

Liked: Cleanliness, property conditions & facilities
La Quinta was very peaceful, clean and comfortable. We slept well on our stay there for 7 days.
Stayed 6 nights in Mar 2024
Response from Lq mgmt on 2 Apr 2024
Dear Lorraine, Thanks for staying with us

10/10 Excellent

CARLOS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in Mar 2024
Response from Lq mgmt on 31 Mar 2024
Dear Carlos , Thanks for your great 5