Lake Lalen Tours and Activities

Shuttle driver was great

This was a beautiful elegant and modern mountain resort. The restaurants were very good, good selection of both food and drink. I especially liked the large pool, hot tub and gym! All the staff were friendly and engaging.

Starting with safety: the hotel was informed the parking lot is unsafe because hard pack had not been removed so each parking spot had about a 9” bowl in the middle of a chunk of ice. The parking lot remained unsafe for the duration of checkout. No cleaning service available despite staying 3 nights. No room service is available despite there being a restaurant (which closes early). The carpet in the common areas was dingy and stinks, the carpet in the room was dingy and stinks. The shower was not fully operational (half the water poured out of the bath faucet causing the tub to drain slowly, and half the water flowed through the shower head. The towels were dingy. Only 1 full roll of toilet tissue (and 1 nearly entirely spent). These were the issues I consider common points for consideration in all hotels; the other issues are nitpicky. I highly recommend staying at an Airbnb where the owner likely has a higher standard of pride when people stay at their personal property.