Top Hotels Near Lake Hattie in Backus

"My husband and I have been going to Grandview Lodge in Brainerd, MN for the past 25 years and have always enjoyed it. Well, that came to a halt after our last stay. The rooms, while being updated, are pretty tacky as well as the walls being paper thin. I thought we had people in our room one morning, but as it turns out, it was the cleaning crew cleaning the room next door. It was that loud!!! The biggest concern however, was at checkout when I had a concern and literally, wanted Chris, the Front Desk Manger, to just acknowledge my concern. He was completely dismissive of my concern, of me and the fact that we had just spent money at the spa, Northwoods Pub, etc. He was all about principal and that I was wrong, and he was right. He did nothing wrong and that was it. I point blank asked him if he was going to do anything to make my stay better and he said no. So then I asked him, so you are OK with me leaving upset and he said Yes. No Customer Service at all. I am in customer service and I can tell you, that I would NEVER have treated anybody like that. I would have listened and then talked but never just be dismissive of a 25 year customer. The funny thing is that my husband and I had just talked about possibly buying some Grandview Real Estate the night before. Well, guess what, that will never happen. I am so sad about this as we had always enjoyed our stays in the past, but all it takes is one person to ruin something and turn all memories into a negative. Th"

"Clean room and nice staff."

"Always a good place to stay. Clean, good prices and nice pool and hot tub. "

"Great place for our family winter getaway second year in a row.So much to do for everyone! Our family is leaving with great memories and hopes to return again.Andrew was responsive, understanding, and accommodating! "

"Nice clean house with plenty of brdrooms and bathrooms. "

"Very clean. Amazing view of the lake. Excellent host."

"We had a group of adults, a teen and kids. We all enjoyed our stay at the cabin. Everyone was able to spread out and have their own space. The house was well appointed with everything we needed. The hosts were very generous and quick to reply to messages. We bought some rock salt for the icy sidewalks and the owner quickly reimbursed us for that. Thanks again!"

"The rustic cabin mixed with the new cabin was awesome. We spent a lot of time in front of the beautiful fireplace. Made the cabin so cozy.Hot tub was broken but host let us know ahead of time and refunded us for that missing amenity.The value for the price was excellent.We had a wonderful holiday stay with family."

"Immaculate home on a beautiful lake. Host was very responsive & easy to reach. The perfect spot to explore the local towns & shops. Don’t forget to get up before sunrise & see the stars from your back deck! Had a terrific pizza & game of pool @ Moonlight Bay in Crosslake & a delicious birthday pie from the A-Pine Restaurant. Ventured up to Itasca State park to see the Mississippi headwaters, hiked trails & even saw a pair of bald eagles.Great home & first time visit to MN."