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Reviews of Lake View Inn

2 out of 5
Lake View Inn
5 Canada St, Lake George, NY

Reviews

5.6
Rating 10 - Excellent. 53 out of 281 reviews" "
Rating 8 - Good. 40 out of 281 reviews" "
Rating 6 - Okay. 52 out of 281 reviews" "
Rating 4 - Poor. 49 out of 281 reviews" "
Rating 2 - Terrible. 87 out of 281 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Connor and his partner were awesome! They are redoing property and are doing a great job. If you need anything they are right there to give you it. The room was very clean. We will be back guys!
Stayed 2 nights in Mar 2024

8/10 Good

Kristy

Stayed 1 night in Feb 2024

10/10 Excellent

Serena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful creek behind the building. Room was cleaned and stocked. In walking distance from town
Stayed 1 night in Feb 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convinient location and was able to walk to everything.
Stayed 1 night in Feb 2024

4/10 Poor

Jennifer

Travelled with family
Liked: Cleanliness
No hot water, no wash cloths, was told staff was going to be available 24/7 called and messaged them at 11 pm never got a response back til 9:15 am. Heat barely worked
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints at all.
Hospitable staff, and clean room. All newly updated - a lot of pictures online don't show how much work the owners have put into renovating. Had a very pleasant stay, wouldn't hesitate ti book again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Shania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Claire

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Stayed 1 night in Dec 2023

8/10 Good

Asif

Stayed 1 night in Nov 2023

10/10 Excellent

Victoria, Caldwell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

William

No one here! Scam
Stayed 1 night in Sep 2023

2/10 Terrible

Katie Jo M

Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the short walk from the hotel to the Adirondack National Car Show where I was showing my 49 Chevy Pickup.
Stayed 4 nights in Sep 2023

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Looks like they are making improvements. Room was small but clean, all we needed. Front desk check in was smooth and gentleman was very nice. Walking distance to downtown. Would stay again.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake George is Motel Mecca, this is a good one
Stayed 2 nights in Aug 2023

6/10 Okay

Noralis

Travelled with partner
Disliked: Property conditions & facilities
New Owner good service but in the room can heard everything from outside
Stayed 1 night in Aug 2023

10/10 Excellent

PortoCultura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very impressive. All new: furniture, floor, bathroom. They did a great job with a old property converting into minimalist stylish one. It was definitely great experience to stay there. Attention to details is fantastic! Thank you!
Stayed 1 night in Aug 2023

10/10 Excellent

April, Dolgeville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Room was ready early. It is a little loud but you’re on the main drag. The only complaint is the toilet was too close to the wall making it hard for tall people to use the bathroom.
Stayed 1 night in Jul 2023

2/10 Terrible

colin k

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay,,,i wouldn't recommend this to
Stayed 1 night in Jul 2023
Response from Manager on 26 July 2023
Colin, I'm so sorry that you had a bad experience with us. Our team spoke with you during your stay and we were under the impression everything was pleasant for you. We are very disappointed to have let you down and want to understand how exactly we can improve. Our manager will be reaching out for more feedback on what was negative about your experience. We hope to win you back for future stays :)

10/10 Excellent

Katherine

Stayed 1 night in Jul 2023

10/10 Excellent

June

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed to go to an event in Charles Wood Park. Right across the street which was perfect. Things to do very close to hotel. The owner was fantastic! Very friendly and helpful. Contrary to older posts there is an office on property. Let us check in early. Owner is doing a lot of work on rooms. Room was neat and clean. Would definitely stay again 😀
Stayed 1 night in Jul 2023

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotels was right across the street from the ADK Wine and Food Festival we were attending, so very conveniently located for the 2 days we were there.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute Motel
New owners are clearly putting a lot of work into it. Everything looked clean and lots of newer touches, especially in the bathroom. The bedding was elevated and so so comfortable. Loved the location, easy walk to almost everything but also plenty of parking. Most of all the new owners were onsite throughout the stay and we so accommodating and friendly. Would 100% recommend!! One note: our room at the front was a little loud from the street noise. Did not bother us, I actually like street noise… and it’s probably to be expected BUT if your a light sleeper would probably request a room near the back. 😉
Stayed 2 nights in Jun 2023

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
The hotel has new owners and are renovating the hotel, so the pictures don’t do justice. The bed was comfortable and the room was clean. The owners were also very nice and recommended local restaurants. Would definitely stay here again!
Stayed 1 night in Jun 2023

10/10 Excellent

Lexi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel. Super close to the shops - walkable distance. Very clean and very nice. Customer service was amazing. Would stay here again and suggest to anybody. Price was great too
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth, Clifton Park

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly and accessible management/owners, very responsive.
Stayed 1 night in May 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023

2/10 Terrible

Sophia

Travelled with partner
Arrived to the property at 8pm and the office was closed. There was no employee on site. I called the office phone number and it went to an answering machine stating that “no one was in the office to take the call”. I checked my email and had a message from Lake View Inn saying “The office is open from 3pm to 11pm. Please text or call if you plan to arrive later than 11pm.” So I proceed to call Cliff at the number listed (even though this was during office hours), and it went straight to voicemail. We were not able to reach anyone and weren’t able to check into a room that I had already paid for. This is the most unprofessional and inconvenient experience I’ve EVER had at any hotel/motel/inn.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

6/10 Okay

Guy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Out dated, construction going on, building materials all over the place including outside. Room was very scarce on what you would expect to find. Also the room pic's are not of this hotel.

2/10 Terrible

John

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled badly, unstable beds, dripping fixtures, loud heating unit. Police showed up while there.
Stayed 1 night in Feb 2023

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The help was extremely nice and very professional. They are under new management and are under construction. The room I stayed in was very clean and up to date. The bed was very comfortable. I would definitely book a room again with them. I was very pleased 😀
Stayed 1 night in Feb 2023

2/10 Terrible

Candida

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never stood here as when i got there they said they were overbooked the resort nor Expedia wants to provide refund this is the third time this resort steals my money I do recommend this place
Stayed 1 night in Feb 2023

6/10 Okay

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The owners were fabulous! The room was small, but okay, met our needs. No hand towels, washcloths, or cups in the bathroom. Area around the tub was grimy.
Stayed 1 night in Feb 2023

2/10 Terrible

Vikram, North Brunswick

Stayed 1 night in Feb 2023

2/10 Terrible

Kristin

Disliked: Staff & service, amenities, property conditions & facilities
Horrible. No water in toilet, cable not working refrigerator and microwave didnt work. No waste paper basket anywhere. Only boiling water in shower. Nobody in office on Saturday at 6 pm or sunday morning and no response to my message!
Stayed 1 night in Feb 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated room. Heating worked well on a very cold night.
Stayed 1 night in Dec 2022
Response from L on 2 Jan 2023
Thank you for your review.

8/10 Good

Gerard

Travelled with group
Liked: Staff & service
Good price and location
Stayed 1 night in Oct 2022
Response from L on 31 Oct 2022
Thank you for your review.

2/10 Terrible

Craig

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that my room had hair in the sink, the floor was extremely dirty, the bed smelled worse than a hookers butt, and the person working there couldn't answer anything.
Stayed 3 nights in Sep 2022
Response from L on 31 Oct 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable and clean. I’ll take it.
Stayed 1 night in Sep 2022
Response from L on 19 Sept 2022
Thank you for your review

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Aug 2022
Response from L on 29 Aug 2022
Thank you for your review!

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go
Room wasn't clean . Hair on shower wall. Bugs in room . Ants&moths. Very loud guests above room groom 1am until 3. Nonstop . No toiletries left . No blow dryer.
Stayed 2 nights in Jul 2022
Response from L on 29 Aug 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

8/10 Good

Robert

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nothing fancy, just basic clean accommodations for a reasonable price. Within reasonable walking distance to downtown and to the lake. Our room appeared to have been recently renovated with new doors, window and bathroom fixtures. The only thing missing that I usually find in a motel room was a place to hang up a jacket or shirt or two. On the positive side, the normal attire worn in Lake George Village during summer (t-shirt, walking shorts, and good pair of walking shoes) does not require hanging up on a hanger. I believe this motel was a good value for the price.
Stayed 3 nights in Aug 2022
Response from L on 26 Aug 2022
Thank you for your review.

2/10 Terrible

Dane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from L on 15 Aug 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.