Lake Biel Tours and Activities

Very clean hotel and excellent service

The hotel building is great and it looks very nice. The rooms inside are also very nice. Clean and elegant. The furniture is old-style and very good. The service of the main hotel staff was good but the dining area staff service was terrible on the first day (except one younge server). First day, it felt like we came to the dining area of a no-star small hotel for breakfast. Long line up on the coffee machine, no refill in scrambled eggs for almost 20 minutes plus. even reminded a couple of staff members but they said they informed kitchen . nothing more they can do which understandable but even the manager was not helpful. not much good options of food in anyway especially for people of dietry restrictions . we went their for 25th wedding anniversary stay and paid high price but seems like i should have picked a different hotel. will never stay in this again or recommend anyone.

This is my second time staying here. I love it. The Staff is amazing.