Laguna Village Hotels, Laguna Beach

"About the service to be excellent rooms were clean. Staff was very polite and the weekend breakfast was excellent. I’ve never had any problem with any of the embassy hotels"

"Clean room but carpet was very dirty and old looking. Being a hotel on the beach, maybe ceramic flooring would be best. "

"Very clean, nice rooms and nice staff."

"Amazing staff and fun stay with the family "

"Room was not clean. Upon checking in was given a different room from selected room. Room was not stocked its towels or toilet paper. "

"Location was a block away from the beach; however, you had to walk three blocks to get to the stairs going down to the beach. Room is standard, window air conditioning unit. Only staff interaction was at the front desk and the girl seemed disinterested overall. Property is dated, uses actual metal keys and locks for the rooms."

"Property grounds are very pretty. Rooms are older and have potential but are somewhat dirty. Caked on grime and dust on the trim, on bottom of dresser, dirty hand prints on the bathroom door. Linens are extremely rough and the most horrible toilet tissue! Coffee tray was dirty with dried up food on it and covered in spilt coffee. Front desk staff has no clue about anything in the area as far as restaurants, shopping, etc. No security on the grounds so our neighbors partied until 4:00am and there was no one to contact regarding the situation. We won't return any longer."

"Clean room,great breakfast "

"Excellent staff and cleaning crew."