Laguna Beach Hotels, Osage Beach

"The smoke alarm in the room had been removed, there was a tile in the bathroom was lose and moved around when stepped on, the whole 2nd floor reaked of weed"

"At the hotel. Everything was amazing. The downside of it was Expedia Bad customer service. Bad understanding and communication. Unuseful staff not booking through Expedia ever again."

"I believe the suite had just been rehabbed. The fixtures looked new and the paint was perfect. No dents in the cabinets. It was quiet and there were geese on the lake shoreline. I sat outside and watched them for quite a while. I never saw them again but they were worth it. The restaurant was reasonably priced and the food was good. There was a band that played outside on Saturday night and they were pretty good. Kept us there buying drinks. When we left and went back to our room, we could not hear the band even when we were outside. There was no maid service. If we wanted clean sheets or towels, we had to take them to housekeeping and exchange them. We only stayed a couple of days so no big deal for us."

"Perfect place to stay when going to see a concert at the nearby amphitheater. Having the shuttle was a great plus. Staff very helpful and I'm not sure why this is rated a 2 star hotel. The beds were comfortable and the ac worked."

"The room could have been a little more cleaner. The stay was fine, no issues. Breakfast bar was awesome!"

"Worked for one night to sleep. "

"The room was filthy. Toilet paper rolls were used, there was roach poop in the top corners of the room. The bed side tables were broke. The mirror in the bathroom was filthy. There was paint on the walls like a toddler had painted their trim and gotten it everywhere. The pool said 24 hours online but the sign said it closed at 10. The $12 breakfast buffet was nothing more than a continental breakfast. The bed looked like it had been slept in. The soap dispenser in the shower was visibly dirty."

"Wall nasty, remote tv not work, sink bathroom plumbing water something wrong, ac smell funny"

"Bad smell. Shower didnt work and no hot water in tub.Hair dryer didnt work. These were just a few things. "