Hotels with Pool & Resorts in Lagoons from AU$107

"The staff was awesome but while we were there a piece of the bar fell off and hit one of our friends. The management did absolutely nothing and tried to blame him. This is the 4th RIu stayed in and was very disappointed in the management and their lack of handling the situation. "

"Perfect everything just perfect did not want to leave staffs are so nice ❤️❤️❤️❤️❤️"

"Clean spacious room. Lovely view. Wonderful staff. Delicious food. Very large and beautiful outdoor pool. The biggest I’ve ever seen. There’s room for everyone in there. As wet as ample seating and tanning areas. Love the convenience shop in the main lobby building. "

"Easy access to pool and beach at the same time. Great staff and very clean rooms. Specialty restaurants and buffet breakfast were awesome!"

"The staff are great, friendly but they are lacking in the cleaning, my friends room and my room had bed bugs. After reporting they changed our room but if we didn’t had a picture to proof it they would kept us on the same room. "

"Nice, professional and respectful staff members. The Entertainment Host Nelly is great. Food is delicious. Bartenders are cool. Pool is small but is open all night. Doctor Cove's Beach is pretty, also open all night. My family really enjoyed themselves."

"Great stay...... have stayed there several times."

"Service was terrible. Room "

"Tried to cancel the trip after the hurricane and hotel originally said they would and then changed their mind . We came expecting it to be damaged and lower standards and for a $10,000 holiday I wasn’t impressed. Hotel smells horrendously of mold and our rooms were so full of mold we got chest infections. Confirmed by my doctor when I got home. Could see mold in the air con vents (photos taken). Hotel grounds themselves (like garden beds etc, not well kept ) Staff were unfriendly . Asking the bartender at the pool bar for a bob Marley and she rolled her eyes . I asked if there was a drink she would prefer I order instead as the first drink is layered and she told me the name of another drink that was easier to make . And no she wasn’t swamped at the time and yes I tipped well every time. I will never ever visit again. I go to the Joia in Mexico quite often and it’s way nicer, it doesn’t even compare . I couldn’t wait to go home . Food was mediocre . We expected that post hurricane . I really wish we would have been able to cancel considering. And now it’s closing for 6 months … clearly because it needs work . Terrible vacation . What a disapppintment . Save yourself and go to the joia in Mexico , you won’t be disappointed ."