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The room was clean and comfortable. During the day there were constantly people cleaning. The front desk associates were mostly wonderful. Will be back.
I like that the location was near the event I had attended.
I paid 187.00 for a one night stay on a Tuesday. When we arrived at our hotel I was able to check in at 1 which was nice. The hotel it's self was very nice and updated. But our room was disgusting. The first thing I noticed was the smell of old dirty bleach mop water which would lead you to think the floors would have been cleaned but they absolutely were not. In the bathroom I seen multiple pubic hairs on the shower floor .
And at night there was a constant smell of dirty mop water. For the price I paid I expected to at least have a clean room. Will not ever stay at another Hilton nor would I advise some one to stay at one.
Ashley
Stayed 1 night in Mar 2024
10/10 Excellent
JOE
13 Mar 2024
JOE
Stayed 1 night in Mar 2024
6/10 Okay
Malchiel, Laplace
Travelled with family, Travelled with family and small children
8 Mar 2024
Liked: Amenities
Then breakfast was great. Some of the staff was not so pleasant as some were excellent. The beds and pillows are horrible. Toilets stopped up a couple of times. It was not a horrible stay just did not get good sleep.
This property was not very clean. Weird smells of smoke in the air. I was not very impressed with this Hilton property. The area seemed safe and nice, but nothing was going on in the area.
Stacie
Stayed 1 night in Dec 2023
10/10 Excellent
trang, metairie
Travelled with family, Travelled with family and small children
roaches and oder in room, floor had not been cleaned very sticky.
Ricky
Stayed 1 night in Feb 2024
8/10 Good
Amanda
Travelled with family
4 Feb 2024
Liked: Cleanliness, staff & service
The area is great. The hotel is clean but just feels kind of cheap overall— paper thin walls, can hear EVERYTHING around you. They had a pool table and family games in the lobby all free so that was really cool. Staff was nice and breakfast was good! Overall, I would recommend.
Clean/quiet property . Employees were really sweet . Loved the stay . Only reason I’m giving 3 stars is because we didn’t get housekeeping the entire weekend . No fresh towels , beds wasn’t made . Trash wasn’t taken out .
Keena
Stayed 2 nights in Jan 2024
2/10 Terrible
Cash
Travelled with family
26 Jan 2024
Disliked: Staff & service, room comfort
DO NOT STAY AT THIS HOTEL!
The construction of the hotel is horrible! The walls are paper thin and you can hear everything.
Additionally, the customer service at the hotel is equally as horrible.
Upon entering the room, I noticed a roach on the bed pillows. I went back down, and the staff apologized and handled the situation professionally. However, it kind of makes you wonder what you're sleeping with when your eyes are closed.
Thank you so very much for your wonderful score! We looking forward to your next visit with us.Dreux SummersGeneral Manager
4/10 Poor
Verified traveller
Travelled with family
19 Nov 2023
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Nice newer hotel. Clean. Requested ground floor bc my child is afraid of elevators. I was told I would get it. Got there and they said none available. This was after they told me twice no worries that we would have ground floor.