Lobby

Reviews of La Quinta Inn & Suites by Wyndham Lafayette Oil Center

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1005 reviews" "
Rating 8 - Good. 224 out of 1005 reviews" "
Rating 6 - Okay. 79 out of 1005 reviews" "
Rating 4 - Poor. 49 out of 1005 reviews" "
Rating 2 - Terrible. 51 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Walter, Evans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was above board in all aspects. Room very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything.
Stayed 1 night in Apr 2024
Response from gm on 4 May 2024
Thank you for taking the time out of your day to write us a positive review! Our team & I really appreciate it. We look forward to seeing you again, soon.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay. In Lafayette frequently. My room was not ready at 3p which is check in time. Had to wait about 15 minutes
Stayed 1 night in May 2024
Response from gm on 2 May 2024
Thank you for taking the time to write us a review. Our apologies for not having the room ready at 3pm, we are working as quick as possible to have your room ready on time, but also making sure we have your room in pristine conditions and inspected. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

10/10 Excellent

Rebeca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights at this hotel and I must say, the BEST part was the breakfast! In all the hotel I’ve stayed, none compares to the quality and abundance of the breakfast items offered at this location. Marbelia’s care for cleanliness, upkeep and care is bar none. I throughly enjoyed my stayed and she made it wonderful ! I would recommend this hotel and when I visit Lafayette I will definitely book my stay there !
Stayed 2 nights in Apr 2024
Response from gm on 29 Apr 2024
We at the La Quinta Lafayette Oil Center really appreciate this review. It has made our day and we are happy to hear that you enjoyed your visit. We take pride in maintaining the quality of our guest room and breakfast so we can get more reviews like yours. Marvelia is the best and we appreciate her incredibly. We can't wait to make more memories with you.

2/10 Terrible

Marquell

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from gm on 1 May 2024
Thanks.

8/10 Good

Celeste

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The room was intermittently hot during the night. Lots of road noise outside. Bed was hard.
Stayed 1 night in Apr 2024
Response from gm on 27 Apr 2024
Thank you for taking the time out of your day to write us a review. We’re so sorry to hear that your experience did not match your expectations. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Cajun Dome.
Stayed 1 night in Apr 2024
Response from gm on 27 Apr 2024
Thank you for choosing the La Quinta Lafayette Oil Center.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance was awesome. They had variety for breakfast.
Stayed 1 night in Apr 2024
Response from gm on 22 Apr 2024
Thankful for a 5 out of 5 star review!

10/10 Excellent

Susan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and quiet!
Stayed 1 night in Apr 2024
Response from gm on 21 Apr 2024
so happy to hear of your 5-star rating for this stay. We hope to host you again in the near future!

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Feb 2024
Response from gm on 21 Apr 2024
Thank you for taking the time out of your day to write us a positive review! Our team & I really appreciate it. We look forward to seeing you again, soon.

10/10 Excellent

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities
Location easy access staff friendly and accommodating. The breakfast was excellent
Stayed 1 night in Apr 2024
Response from gm on 21 Apr 2024
We are honored by such a positive review of your experience with us. Thank you and we look forward to hosting you again soon!

10/10 Excellent

Latora

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from gm on 21 Apr 2024
Thank you for your kind review. We hope to see you again.

10/10 Excellent

Rick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had been recently remodeled and atttention was given to deail.
Stayed 1 night in Apr 2024
Response from gm on 21 Apr 2024
We are honored to receive a 5 star review from you! Hope to see you soon

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodations!
Stayed 1 night in Apr 2024
Response from gm on 12 Apr 2024
So happy to hear of your 5-star rating for this stay. We hope to host you again in the near future!

8/10 Good

Debbra

Liked: Cleanliness, property conditions & facilities
Nice hotel - coffee was amazing!
Stayed 4 nights in Apr 2024
Response from gm on 12 Apr 2024
We are honored by such a positive review of your experience with us. Thank you and we look forward to hosting you again soon!

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from gm on 9 Apr 2024
We are honored to receive a 5 star review from you! Hope to see you soon.

6/10 Okay

Christie, Abernathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall a good hotel. We were booked for 4 days and I chose this particular hotel for the pool area and they never opened it the entire time we were there. Did see one big bug. If I’m comparing to a normal big this was the grandad that started the bloodline of bugs. It was massive but other than that a clean hotel and good service.
Stayed 4 nights in Apr 2024
Response from gm on 8 Apr 2024
Thank you for taking the time out of your day to write us a review. We’re so sorry to hear that your experience did not match your expectations. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Age
Stayed 1 night in Mar 2024
Response from gm on 8 Apr 2024
Thank you for taking the time out of your day to write us a review.

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Mar 2024
Response from gm on 3 Apr 2024
Thank you so much for rating us!

4/10 Poor

Daniel

Travelled with partner
Liked: Cleanliness
xxx
Stayed 2 nights in Mar 2024
Response from gm on 23 Mar 2024
Thank you and we are sorry your stay wasn't as expected.

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rented two rooms at this hotel for 7 of us. The rooms were clean, the beds were wonderful & comfortable. The breakfast in the morning was great as well. I would definitely recommend this hotel to anyone.
Stayed 1 night in Mar 2024
Response from gm on 21 Mar 2024
Thank you for choosing the La Quinta Lafayette Oil Center and providing the awesome feedback! We are happy to hear you enjoyed your visit and hope to welcome you back soon!

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Stay
Stayed 1 night in Mar 2024
Response from gm on 17 Mar 2024
so happy to hear of your 5-star rating for this stay. We hope to host you again in the near future!

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice, although I was a little disappointed that breakfast wasn’t a full buffet. I’d like to see some fresh eggs, not just hard boiled.
Stayed 1 night in Mar 2024
Response from gm on 15 Mar 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from gm on 9 Mar 2024
Thank you for taking the time out of your day to rate us! Our team & I really appreciate it. We look forward to seeing you again, soon.

6/10 Okay

Tyra

Travelled with partner
Liked: Cleanliness, staff & service, amenities
everything was great just didn’t like that the wi-fi was down!
Stayed 1 night in Mar 2024
Response from gm on 4 Mar 2024
We know you had many options on where you could have gone and appreciate you choosing the La Quinta Lafayette Oil Center to make new memories with. We hope to host you again in the near future!

8/10 Good

Starr

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
The rooms need to be reviewed for minor repairs or replacement of missing items. The morning staff is very nice and helpful.
Stayed 1 night in Feb 2024
Response from gm on 9 Mar 2024
We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. Please know that we take comments from our guests seriously, and that your feedback and criticisms will help us improve for your next visit. Thank you for your review, and we look forward to welcoming you back in the future!

6/10 Okay

Lorna

Travelled with pets, Travelled with partner
Just noisy !! Was charged 100.00’s NOT a deposit because I had 2 very small dogs and there pet friendly never at anything did they indicate on the website when checking out that they charged to have animals. I wasn’t happy to be charged, never had that happen before.
Stayed 2 nights in Feb 2024
Response from gm on 27 Feb 2024
Thank you for choosing the La Quinta Lafayette Oil Center and providing the feedback. Charges for a pet has always been in our list of policies on our website. If you go on our website, scroll to the right side where it says our check in and check out time, there is a headline that says "Hotel Policies" under that you will find "pet policy"

8/10 Good

KYLE W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from gm on 27 Feb 2024
We know you had many options on where you could have gone and appreciate you choosing the La Quinta Lafayette Oil Center to make new memories with. We hope to host you again in the near future!

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good stay
Stayed 1 night in Feb 2024
Response from gm on 25 Feb 2024
We are honored to receive a 5 star review from you! Hope to see you soon.

10/10 Excellent

Monique

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from gm on 25 Feb 2024
Thank you for taking the time out of your day to write us a positive review!

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and clean. Comfortable and very nice.
Stayed 1 night in Feb 2024
Response from gm on 25 Feb 2024
Thank you for taking the time out of your day to write us a positive review! Our team & I really appreciate it. We look forward to seeing you again, soon.

10/10 Excellent

Wilma

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to nearby restaurants.
Stayed 1 night in Feb 2024
Response from gm on 25 Feb 2024
We know you had many options on where you could have gone and appreciate you choosing the La Quinta Lafayette Oil Center to make new memories with. We hope to host you again in the near future!

10/10 Excellent

Amanda

Stayed 1 night in Feb 2024
Response from gm on 20 Mar 2024
We are honored to receive a 5 star review from you! Hope to see you soon.

2/10 Terrible

Bessie

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a reservation for 4 days 3 nights.. we stayed 1 night! For the rate of the room, versus what we got, this was ridiculous .. I went downstairs after getting our room, and informed them there was NO HEAT.. bathroom sink was leaking and looked like housekeeping didn’t do their job because there was jelly like water formations where the leak was.. nasty. Whatever chemicals housekeeping is using is sure not user friendly! My fur babies feet were peeled red and raw! Will be escalating this to corporate.. we stayed here 2 years ago.. I cannot believe this place depreciated so fast in that amount of time .Front desk had no empathy, it was like they heard this all before.. instead of trying to make it right, any kind of way.. they didn’t .. we ended up at HOME 2 Suites .. where the price was worth it . Never again Laquinta.. and Wyndham you ought to be ashamed attaching your name to a place like this
Stayed 3 nights in Jan 2024
Response from gm on 2 Feb 2024
Thank you for taking the time to write a review. You are right to expect better service from us, and I am gutted to learn that you did not have a positive experience. We are extremely disappointed that the service you received fell below both your expectations and our standards. This is not typical of our hotel and staff - your loyalty means a great deal to us and our team in no way intended to dismiss or diminish your concerns. All of your comments will be dealt with at a management level and relayed back to the hotel team. You deserve much better as a guest of our hotel, and we hope that you will give us another chance to show you the real, world-class experience upon which we’ve built our reputation.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from gm on 31 Jan 2024
Thankful for a 5 out of 5 star review! We cant wait to host you again.

10/10 Excellent

David, New Llano

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to save
Stayed 1 night in Jan 2024
Response from gm on 29 Jan 2024
We are elated to start our day with this review. The La Quinta Lafayette Oil Center cant wait to host you again in the near future!

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, quiet. The hotel is new but very clean.
Stayed 1 night in Jan 2024
Response from gm on 29 Jan 2024
so happy to hear of your 5-star rating for this stay. We hope to host you again in the near future!

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Lafayette
Hotel was very accommodating no issues was clean beds slept well.
Stayed 2 nights in Jan 2024
Response from gm on 27 Jan 2024
Thankful for a 10 out 10 review. We hope to host you again in the near future!

2/10 Terrible

Jonathan

Travelled with family
Disliked: Amenities
We were not informed upon checking in that there showers weren’t working because of the weather. The manager told us after questioning him that “we were welcome to call the property before checking in”. We immediately checked out and got a refund. I’m disappointed because of management!!
Stayed 1 night in Jan 2024
Response from gm on 25 Jan 2024
Thank you so much for taking the time to write such an informative review. We will absolutely be discussing your points of concern with our staff. Please accept our sincerest apologies for the poor first impression; your experience is not the norm and is certainly not acceptable at our hotel. It is always of utmost importance to us to ensure that our guests and customers leave the hotel satisfied at all times. We hope that you’ll give us a second chance in the future to make up for the trouble you unfortunately experienced during your stay this time around.

8/10 Good

MARY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from gm on 22 Jan 2024
Thank you for choosing the La Quinta Lafayette Oil Center and providing the awesome feedback! We are happy to hear you enjoyed your visit and hope to welcome you back soon!

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from gm on 22 Jan 2024
We are honored to receive a 5 star review from you! Hope to see you soon.

10/10 Excellent

H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like it a LOT!
This is a really nice and very new hotel that is most comfortable to stay in and has a very good breakfast in the morning.
Stayed 1 night in Jan 2024
Response from gm on 22 Jan 2024
We are elated to start our day with this review. The La Quinta Lafayette Oil Center cant wait to host you again in the near future!

8/10 Good

BRIANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location was very convenient. Check-in was quick and the staff was great. The only downfall was the loss of water pressure while I was showering the last night. To the hotel’s defense, there was horrible freezing cold weather that may have cause the local water system to act up. The breakfast was good too.
Stayed 3 nights in Jan 2024
Response from gm on 22 Jan 2024
We know you had many options on where you could have gone and appreciate you choosing the La Quinta Lafayette Oil Center to make new memories with. Thank you for being so understanding. Yes, there was a freeze and Lafayette Parish had put on a restriction for all of the community on water pressure. We hope to host you again in the near future!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Jan 2024
Response from gm on 22 Jan 2024
We are honored to receive a 5 star review from you! Hope to see you soon.

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from gm on 22 Jan 2024
Thankful for a 10 out 10 review. We hope to host you again in the near future!

6/10 Okay

Deidra

Stayed 1 night in Jan 2024
Response from gm on 22 Jan 2024
Thank you for taking the time out of your day to write us a review.

10/10 Excellent

KERRIC, Shreveport

Stayed 1 night in Jan 2024
Response from gm on 27 Jan 2024
We are honored to receive a 5 star review from you! Hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from gm on 22 Jan 2024
Thank you for choosing the La Quinta Lafayette Oil Center and providing the awesome feedback! We are happy to hear you enjoyed your visit and hope to welcome you back soon!

10/10 Excellent

caleb

Stayed 1 night in Jan 2024
Response from gm on 22 Jan 2024
We are honored to receive a 5 star review from you! Hope to see you soon.

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from gm on 22 Jan 2024
so happy to hear of your 5-star rating for this stay. We hope to host you again in the near future!