Holiday Homes in Lacock

"Clean rooms and bathrooms, decent breakfast and coffee, helpful staff. Overall if you stay without car it's a good hotel for the price. Lower rating due to CRAZY HIGH parking fees! £52 for 24h! Luckily we still got a old price as we booked before the hike. "

"Normal"

"A lovely, clean, modern hotel. The room was very clean and comfortable. Breakfast options were vast and tasted great. The spa facilities were plentiful. The staff couldn’t be more helpful. Overall a fabulous hotel that we’d definitely stay in again."

"Big problems with room entry cards , they didn’t work so every time I left room couldn’t get back in , so was up and down in the lift getting staff to open the door, ruined the weekend "

"Breakfast is a rip off. We were not advised at check-in that it was £5 cheaper if we paid at check-in. Cost £17.50 each. All we wanted was cereal and a pastry. No reduced cost for continental only. Heating not working on arrival. When queried told came on at 6pm. It didn't. Complained again and then told maintenance working on it. We were offered a portable radiator which worked short term. Eating in bar expensive and poor value. Parking is not easy close to entrance. Very busy. Will not be staying again. "

"Kind caring staff. Very clean room. Complimentary coffee on departure. Recommend "

"Welcoming staff who were helpful and friendly. Of particular note are Bo at reception who quickly helped to resolve an issue upon arrival, and Alex the bar tender who was so friendly and great with his cocktail making skills! Good facilities and an excellent central location. Breakfast very good value. Thank you for a lovely stay. "

"Nice place, rooms very basic though and more like a travel lodge. Everything else is nice though "

"The cleanliness was awful. The room smelt terrible, there was mold by the windows. The toilet had yellow stains. There was haur in the bath. Clothes were still left in the cupboard. The shower didnt ket you change the temperature. The continektal breakfast consisted of cheese and ham. Despite all this, the staff were lovely and the view was amazing. The restaurant only had one member of staff, but she was super helpful."