Lachen Holidays from AU$2,091

Very friendly, prompt and helpful check in process. Very comfortable bed, excellent bathroom. Nice and inviting hotel.

Great location, friendly staff, close to lake and shopping and restaurants. A bit dated rooms and furniture but clean.

The breakfast was great and the reception, lounge and corridors were lovely. Unfortunately the room let the hotel down. It was very large but there were stains on the sofa and side chair, black mould around the bathroom window and a bath with a pull across shower curtain which was grubby at the bottom where it sat in the bath. The woodwork round the door was also badly in need of redoing. The bathroom was tired and needed updating. The bath towels were also small and quite worn. The bed was good and the sheets clean though

What stood out for me in staying at CitizensM was the excellent, and very helpful staff. Rooms were very clean. My only minor complaint was the very small sink outside the shower and toilet. I would definitely stay here again.

Beautiful hotel in a central location. Comfortable bed, quiet, nice shower, spacious bathroom, and a small balcony. Breakfast was included and it was excellent. Made to order eggs/omelettes, smoked salmon, fruit, coffee, and pastries. Very close to main attractions and transportation. Highly recommend!