2/10 Terrible
Juan
28 Dec 2022
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Santuario Zona Lacandona
2.5 star property
Travelers find tranquility at a lakeside retreat where beautiful gardens create a peaceful atmosphere for relaxing by the water or enjoying coffee with friends
Choose dates to view prices
Photo gallery for Santuario Zona Lacandona
Santuario Zona Lacandona offers a serene lakeside escape with beautiful gardens. Enjoy the tranquil dock, in-room WiFi, and lobby coffee and tea service. The 24-hour front desk ensures attentive service, and self-parking adds convenience.
Reviews
2.02.0 out of 10
Popular amenities
- Pet-friendly
- Parking included
- Free Wi-Fi
- Restaurant
- Room service
- 24/7 front desk
Room options
Check availability for these dates
View all photos for Basic Room
Basic Room
Highlights
Portable fan
- Sleeps 8
- 4 Double Beds
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About the area
Located in Ocosingo, Santuario Zona Lacandona is in the mountains and on a lake. Bonampak and Yaxchilán Archaeological Site are local landmarks, and the area's natural beauty can be seen at Montes Azules Biosphere Reserve and Tres Lagunas. Visit our Ocosingo travel guide
View more Lodges in Ocosingo
Carretera fronteriza número 307, Kilómetro 115, Ocosingo, CHIS, 29950
What's nearby
- Tres Lagunas2 min walk - 0.2 km
- Bonampak58 min drive - 26.0 km
About this property
Santuario Zona Lacandona
Lodge by the lake
Santuario Zona Lacandona provides amenities, such as a garden and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
- Free self-parking
- A dock, luggage storage and coffee/tea in reception
- Smoke-free property and a 24-hour front desk
Room features
All guest rooms at Santuario Zona Lacandona have amenities, such as free WiFi.
Other conveniences in all rooms include:
- Showers and shampoo
- Portable fans and housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free self parking on site
- Limited on-site self parking
Food and drink
- A restaurant
- Coffee and tea in common areas
Things to do
- Ecotours
Conveniences
- 24-hour front desk
- Luggage storage
Guest services
- Housekeeping on request
Outdoors
- Dock
- Garden
- In a national park
- In the mountains
- On a lake
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Food and drink
- Limited room service
More
- Portable fan
Policies
Check-in
Check-in start time: 12:30 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 3:00 PM
Special check-in instructions
The property charges 7 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: MXN 150 per accommodation, per stay (varies based on the length of stay).
We have included all charges provided to us by the property.
Optional extras
- Firewood fee: MXN 50 per day
- Credit card charges are subject to a surcharge of 7 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
We should mention
This property does not have any lifts
Property is also known as
Santuario Zona Lacandona Lodge
Santuario Zona Lacandona Ocosingo
Santuario Zona Lacandona Lodge Ocosingo
Frequently asked questions
Is Santuario Zona Lacandona pet-friendly?
Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.
How much is parking at Santuario Zona Lacandona?
Self-parking is free at this property.
What time is check-in at Santuario Zona Lacandona?
Check-in start time: 12:30 PM; check-in end time: 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Santuario Zona Lacandona?
Checkout is at 3:00 PM.
Where is Santuario Zona Lacandona located?
Situated on a lake, this lodge is 0.1 mi (0.1 km) from Tres Lagunas and within 12 miles (20 km) of Montes Azules Biosphere Reserve and Bonampak.
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Reviews
Santuario Zona Lacandona Reviews
2.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
2.0
Cleanliness
2.0
Amenities
4.0
Staff & service
2.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 2 reviews
2 - Terrible
2
Reviews
2/10 Terrible
Thomond
18 Feb 2022
Thomond
Stayed 2 nights in Feb 2022