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Reviews of El Balcón de Nieves

3 out of 5
El Balcón de Nieves
Alayos, 174, La Zubia, Granada

Reviews

9.4

Exceptional

Rating 10 - Excellent. 40 out of 56 reviews" "
Rating 8 - Good. 14 out of 56 reviews" "
Rating 6 - Okay. 1 out of 56 reviews" "
Rating 4 - Poor. 0 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Sweetest dog lives at the hotel. It has a nice view of the mountains.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were tremendously helpful and very friendly. Big thank you to Victor
Stayed 2 nights in Nov 2023

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner and lovely place to stay. Great breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil Retreat With Beautiful Views
My stay was superb. In my travel from Madrid to La Costa Del Sol I found this Gem. A family operated hotel in an amazing beautiful area with astonishing views a beautiful sunsets over looking the Sierra Nevada and villages surrounding it. A place full of peace and serenity with excellent home cooked food, especially made for each individual guest. You get to choose from a daily menu that is provided. Than your choice will be cooked especially for you on that day. I stayed for three nights and I didn’t want to leave on my check out day. Pedro, Natacha, Maria Del Carmen and Andrea are all beautiful caring people, they are the ones that hosted my. I now call them family. Pedro provided me with lots information to continue on my travel. I also met other returning guest. One lady I met was her 7th stay. As I will be returning to El Balcón De Nieves a mountain hotel in La Zubia. Thank you to all the staff for a beautiful relaxed stay.
Stayed 2 nights in May 2023

10/10 Excellent

ian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Views are fabulous
The hotel is family ran, and they could have not done more. The breakfast and meals are of great quality. I loved the surrounding area, plenty of interesting walks, and for those shopper try out the Nevada shopping centre, it has everything, modern and plenty of space
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Very nice place. Clean, comfortable, and friendly. Breakfast 5 stars, and excellent dinner menu. Very quiet with a very nice view, and close to a National Park. Excellent for sports fun!
Stayed 2 nights in Oct 2021

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful tranquil paradise
this hotel is really lovely in a beautiful spot with amazing views. The staff are lovely - a little bit of upgrading/ tlc is required in one or two rooms but pedro told us that was about to be done
Stayed 3 nights in Aug 2020

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
This hotel is amazing. The location is around 4 kilometers from the nearest city centre (la Zubia) but the travel worths it. t is a beautiful trip all going up the hill between pines. When you go down, you see the city below, so pretty. The hotel is a recycled old house, nice and tidy. Our room was huge with a huge balcony overlooking the city and the Sierra Nevada mountains. Breathtaking. Bathroom was totally updated and functional, and of generous dimensions. Breakfast was european style, plenty and deliciuos, with different kind of breads, tarts, pies, mermelades, fruits, yogurt, etc. Coffee, teas and chocolate are available too. The orange juice is squeezed at your request. The owners, who attend the place, are great people. There is one dog living at the hotel that is the sweetest dog ever and the owners even let you take it for a walk if you want. Great hotel, great experience.
Stayed 3 nights in Dec 2019

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to move to Cumbres Verdes after this stay!
Absolutely amazing!!! Way high up above Grenada in the mountains provides beautiful sunsets and quiet. Loved loved loved!! The meals were great, the ambience incredible and I didn’t want to leave! And I loved the sound of chickens clucking in the morning and the dogs to pet by the pool. Oh, and the breakfasts are superb, lots of variety, fresh squeezed OJ and home made yoghurt!! Wow! To travellers who go, it is hard to find with no GPS and google maps got us very lost as Zubia, the town your have to go through to get there, has no street names on the buildings. Use GPS and it is simple. Staying there is the perfect complement to the AlHambra chaos with all the people.
Stayed 2 nights in Sep 2018

8/10 Good

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel was nice and comfortable with modern bedrooms. The bed was very comfy. The service of the hosts was really pleasant and kind. The food was delicious and the chef very nice. The two canine hosts steal the show! Awesome pair of dogs. The view to the city is lovely. The only thing is that the hot water for the very nice bath tub with a view never really heated up, so we couldn’t use it. I’m sure it was a one off..
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely peaceful spot with great breakfast
We loved it (& the dogs). Beautifully modernised, fab view, lovely people, great breakfast (freshly baked bread, cakes, pastries etc). We wished we'd been better organised and booked to have dinner there, in their nice dining room overlooking the valley, as we're sure the food would have been excellent.

8/10 Good

CC, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy and friendly with a very warm welcome
We stayed here last week with our two children and really liked the hotel. The hotel staff were all lovely and very welcoming and the hotel itself feels really homely. It is about 5km from La Zubia where we found a lively local tapas restaurant (La Almadraba) with just the right mix of atmosphere and good food recommended by the hotel. The breakfast provided is very nice with a good choice of fresh food. The two hotel dogs were a welcome addition to the overall experience.

2/10 Terrible

Errol, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Celia - Celia - Celia - I must give a bad review.
It might sound like I have a thing for the receptionist Celia - but she was almost the only thing good about this hotel. And if she was not there - I am convinced this hotel would be struggling to survive. When we arrived, the place looked great. Even the room looked fantastic. And the views over Granada and the Sierra Nevada mountain range are really quite pleasing. Celia, was fantastic, pleasant, helpful, and a great cook. Her cooking skills are brilliant - and her soup should be a choice for a last meal. HOWEVER -- The pool was frozen over (even though I was told it would be open), not to mention filthy. And the room - whilst it looked great at first, soon started to fall apart. The blind on the doors to the balcony came crashing down, the coffee maker in the room would not work (which was the only refreshments in the room), the towels were a joke, the shower poured water all over the floor. The room was too hot (even with a window open), it took about five minutes to get the key out of the lock in the door every time and the tv did not work. BUT - the tv next door worked. How do I know? Because through the paper thin walls, I could hear the tv blaring away - and the people next door shouting and screaming until 4am. And there was no way to get them to shut up. I tried calling the contact number (as the reception was closed), but no-one answered. As a result - I over slept and was late for a meeting the following day. Finally, the breakfast was an awful experience

10/10 Excellent

karmel , w

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fantastic stay

10/10 Excellent

Stella, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
Fantastic location and ambiance. Will be back.

10/10 Excellent

Matt, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice mountain retreat
Very nice mountain retreat with great views overlooking the city of Granada and the Sierra Nevada's. The staff was very friendly and the rooms were very cosy with modern utilities. Its far enough out of the city and close enough to it. They offer a great menu and have a large breakfast in the morning. We will be going back.

10/10 Excellent

george, albox spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Hotel
A wonderful location with views over Granada Friendly reception Lovely bedroom with large double bed and a fully equipped bathroom Excellent Wifi Breakfast was very good with a large self service selection And 2 lovely friendly labradors

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Far from city center, but awesome stay! Cozy indee
Only check in with this hotel if you're okay with dogs. They have a sweet Golden Retriever named Enzo, and he is indeed 34kgs of Pure Love. Room's were unique and had a special touch, perfect for younger generations and the view was perfect, overlooking Granada! Only check in with this hotel if you have the transportation means to get here, its far from the center, around 12km if I'm not mistaken. Breakfast was awesome, their homemade yogurt is really good. Expect Enzo to accompany you everywhere, from when you arrive to check in, til you have breakfast the next day, til you leave the hotel. He's your host, safe to say! It's a homey, cozy home hotel!
Enzo at the breakfast
View from the hotel!

10/10 Excellent

Choon Heong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint retreat in Granada
This is a quaint b&b perfect for my hubby and I. The b&b is peaceful and our room had a little balcony overlooking the city below. It had all the amenities we needed and very friendly and helpful staff. The food is lovely. Chef Daniel's 3 course dinner was delicious and we were impressed with the breakfast selection.

8/10 Good

hilde

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Kleinschalig hotel in een mooie omgeving om te wandelen met zwembad. Theefaciliteiten op de kamer. Uitgebreid ontbijtbuffet met koffiekoeken, vers brood, zelfgemaakte cakes , verse meloen/ananas, konfituren, charcuterie, vers fruitsap, eieren, pannekoeken. Deze laatste waren koud wat jammer was. De eigenaars hebben 2 grote honden die aandacht zoeken, zodat je niet altijd op je gemak ah zwembad kan zitten. Huisdieren zijn toegelaten, andere familie had 2 hondjes bij die luidruchtig ah blaffen waren. Gelukkig niet tijdens de nacht. Er is ook een restaurant aanwezig, kokkin kan heel lekker koken, menukeuze en reservatie voor 17u is een must.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt nicht direkt in der Stadt aber die Aussicht ist unschlagbar. Die Mitarbeiter sind sehr freundlich und hilfsbereit. Vor allem Natascha war sehr sympathisch. Es hat uns sehr gut gefallen. Die Auswahl beim Frühstück war auch zufriedenstellend.

10/10 Excellent

Antonio José

Liked: Cleanliness, staff & service, property conditions & facilities
Lo acogedor y tranquilo del lugar. El paisaje, la amabilidad del personal y un buen desayuno, tanto así que parece que estás en casa
Response from Hotel El Balcón on 26 Jan 2023
¡Muchísimas gracias por sus palabras Antonio José!Nos complace saber que su estancia con nosotros fue placentera y esperamos que pueda volver a visitarnos en El Balcón.Saludos de todo el equipo.

10/10 Excellent

Dorien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig uitzicht
Stayed 1 night in Sep 2022

10/10 Excellent

Magnus

Stayed 1 night in May 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice place,friendly staff,very nice view and good breakfast
Stayed 1 night in May 2022

8/10 Good

Vânia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

6/10 Okay

Jorge

Disliked: Room comfort
Stayed 1 night in Feb 2022

8/10 Good

Violeta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cambio de precio por la habitación
Tuvimos un impase cuando llegamos con la reserva ya que hice la reserva para dos niños y dos adultos y al llegar nos dijeron que no tenía habitaciones para 4, ellos arreglaron la hab para nosotros el precio cambio de 109 a 139 la noche. No pareció si ya la reserva estaba hecha por esa cantidad, la atención fue excelente y nos dieron una explicación referente a que era un error de la aplicación.
Stayed 1 night in Feb 2022

10/10 Excellent

Bjorn

Liked: Staff & service, property conditions & facilities, room comfort
Originellt boende med stor charm!
Mycket originellt hotell med med gammal men mycket fin inredning och fantastisk utsikt! Praktiskt med fri parkering intill hotellet och god frukost som ingick. Mycket trevlig personal. Kan starkt rekommenderas!
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meest fantastisch uitzicht vanaf balkon
Super eigenaar, heerlijk rustig gelegen in natuurpark Cumbres Verdes, met fantastisch uitzicht over Granada. Heerlijk ontbijt, ruime kamer met groot balkon. Prima uitvalsbasis voor zowel Siërra Nevada als Granada.
Stayed 3 nights in Oct 2021

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines ruhiges Hotel mit super Aussicht
Das Hotel liegt auf ca. 1250m.Man hat einen super Blick auf Granada und die Sierra Nevada. Bei Ankunft begrüssten uns gleich die 2 Hunde des Gastgebers. Wir wurden sehr freundlich empfangen. Da wir noch am nächsten Tag zur Alhambra wollten buchte uns der Gastgebers gleich die Tickets. Das Zimmer war im Dachgeschoss mit einem tollen Ausblick. Man konnte im Hotel auch Abendessen bestellen. Leider gab es keine Hauptgerichte, nur Vorspeisen und Desserts. Die Vorspeisen könnten preislich günstiger sein. Sonst hat uns der Aufenthalt sehr gut gefallen, auch das Frühstücksbuffett(der Joghurt war selbst gemacht und es gab ganz frisch gepressten Orangensaft) war super. Man sass am Pool mit super Aussicht. Wir würden wieder kommen.
Stayed 2 nights in Sep 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un sitio encantador dentro del Parque Nacional de Sierra Nevada y con maravillosas vistas.
Stayed 2 nights in Jun 2021

10/10 Excellent

Camilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt fint och trevlig personal. God mat. Allt var bra!
Stayed 1 night in Jan 2020

10/10 Excellent

Hege Vibeke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell ca 1300 moh.
Lite og koselig familidreven hotel med god mat og god service. Det eneste negative var at det ikke var aircondition på alle rom så det ble veldig varmt spesielt om natten. Utsikten over Granada var fantastisk
Stayed 3 nights in Aug 2018

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Família
Hotel pet friendly ideal para ir com nossos melhores amigos. Natureza e equipe encantadora.
Stayed 5 nights in Dec 2017

8/10 Good

miguelo, Malaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax, naturaleza y buenas vistas
Muy buenas vistas a Granada y en plena naturaleza... La unica pega es el agua caliente estaba solo tibia y con poca presion.

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Jørn Birkjær

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk udsigt, men langt fra seværdigheder og andre restauranter. Men et hyggeligt familiehotel, der varmt kan anbefales. Meget venligt personale. Alt var bare i orden. Et godt hotel for cykel- eller vandreture.
Stayed 2 nights in Sep 2017

10/10 Excellent

FB, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful "feel-at-home" hotel
We choose the hotel for the location - close to Granada and up in the fresh air of the Sierra Nevada. But it turned out to be so much more than just that, so we decided to extend our stay with some extra days. The friendly staff, the cosy "home-style", the lovely dogs (our kids thought that was the best part of our stay!), the great breakfast and surprisingly good dinner; lots of reasons to recommend this place.
Stayed 3 nights in Jul 2017

10/10 Excellent

pilar, sevilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
para no irse nunca!
para repetir mil veces

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
Nuestra estancia en el Balcón de Nieves fue estupenda. El trato por parte de las personas que trabajan en el hotel ha sido estupendo y la paz y tranquilidad del lugar son excelentes. Un lugar que recomendaría a aquellas personas que quieran hacer senderismo y disfrutar de las maravillosas vistas que puedes contemplar desde la terraza. Volveríamos sin dudarlo

10/10 Excellent

serge chaene

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
séjour étape
Hotel propre et calme, très bien décoré, très bon petit dejeuner, parking dans la rue mais sans problème, restauration du soir simple mais très correcte.

10/10 Excellent

Pierre-Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Christian, Fredericia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk hyggeligt lille hotel
Hyggeligt, romantisk og super udsigt med meget venlig personale.

10/10 Excellent

Sylvie, Noumea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé par rapport à la ville, en hauteur donc plus de fraicheur et moins de bruits. On se sent comme à la maison et vraiment pas dans un hotel ! Très accueillant et très bons conseils.

10/10 Excellent

Claude, Mont de Marsan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très très agréable
Hôtel très agréable, avec piscine . Gentillesse du personnel.Petit déjeuner excellent.......on a adoré le jus d' orange frais offert au petit déjeuner. Panorama superbe depuis l'hôtel. Quartier relativement tranquille ( chiens qui aboient....). Nous avons passé un excellent sejour.

8/10 Good

Kerstin

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sympa
Arrivée difficile un peu difficile à trouver au depart, vue juste imprenable, environnement Sierra Nevada superbe, hôtel joli bien décoré chambre assez grande petit déjeuner très sympathique, Juste un peu bruyant mal isolé des autres chambres.

10/10 Excellent

Wagner, Jundiai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito agradavel e com uma vista incrivel para a cidade.

10/10 Excellent

Felipe Luis, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No es para volver. Es para no irse nunca.
Espectaculares vistas, casi tanto como la amabilidad de los dueños, de los cuatro, especialmente la de Enzo.