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"Beautiful views, friendly staff and the quality of the food was excellent"

"Mal servicio al cliente, las fotos son un engaño a la realidad. El servicio a cargo de personas que no saben del servicio al cliente. Cogimos un resfrío, nunca funcionó el calentador. "

"Such a lovely hotel, just as shown in the pictures! We were so pleased with the fantastic view from our bedroom, such a treat! Really friendly and helpful staff, great breakfast, the only downside is that we could only staff for one night! Lovely walks straight from the hotel and only a 10 minute drive into town for all the shops and restaurants. Would definitely stay again!"

"Wonderful room with great windows and fresh air. Common areas are very comfortable and well designed with lovely art work."

"Unfortunately the hotel structure makes it difficult to describe the hotel as a boutique experience.It was fine for 2 nights,great walking nearby,but the finish of the hotel is poor.Having read previous reviews the management have improved many of the previous complaints.Air conditioning was in the rooms,breakfast buffet was topped up regularly etc.Its the finish of the hotel that is poor,flooring,shower flooded bathroom etc.None of this is the fault of the staff but the design & build.No easy fix"

"The location was good, not too far out of town. Room had a nice view of lake Nahuel Huapi. The room was in the owners section of the building. As a result we could hear people talking loudly past midnight the three nights we stayed. I was woken up by people talking again starting at 6am while they set up breakfast. The balcony had a wasps nest on the room directly above. Not to mention the door handle to the balcony that kept falling off. There were dead bugs in the armoire. We were told we could leave our things in the room while we did a morning excursion the day of check which was nice."

"Ok"