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Reviews of Hotel Rennova

3.5 out of 5
Hotel Rennova
Calle 13 esq. Julio Patiño 695, Calacoto Zona Sur, La Paz

Reviews

8.8

Excellent

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christian, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent visitor of La Paz. This was my first stay in the hotel and I truly enjoyed the place. The hotel is modern, spacious, and very well run. The staff is friendly and accommodating. They can organize transportation quickly and conveniently. The restaurant has very good quality food including breakfast and the public space is inviting for meetings. If there is one thing you like to improve then you cold offer an Avianca special. This is the only real international flight option for La Paz from the north and or Europe. So maybe there is a package that allows for an ealy check-in and/or late check-out for guests at a special rate, if space is avaialable. Thank you
Stayed 3 nights in Feb 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Pablo Inchausti on 19 Dec 2023
Gracias por tu lindo comentarios. Nos motiva a seguir prestando un servicio de excelencia. Esperamos recibirte nuevamente en el hotel en un futuro cercano

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Pablo on 30 Oct 2023
Estimado Christian, nos alegra mucho que hayas disfrutado tu estadia. Esperamos recibirte nuevamente. Saludos cordiales

6/10 Okay

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel itself is extremely clean, staff is very friendly but breakfast choices were disappointing. Also, air conditioning did not work. The staff brought in portable unit but it did very little to cool off the room because the back of the unit was blowing out hot air. I appreciated that they tried to fix the problem. There was no fridge in the room and no pool. I did like that the front desk helped us with any questions that we had and were very attentive. The check in and out was very fast.
Stayed 1 night in Nov 2021
Response from Manuel on 16 Nov 2021
Mrs. and Miss. Pacot, we are grateful for your preference in our services and for your comment that makes us improve the quality of service we provide. We offer frigobar at demand in front desk and we enable 12 rooms with air conditioning. We would like that you be aware of this two options the next time you visit the hotel, furthermore we will offer you an upgrade to a Superior Room. Regardin the breakfast, we would like to know if you could be more specific so we can improve this service. Any further question will be a pleasure to help you. Best regards.

8/10 Good

Carlo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, modern. Attentive staff.
Stayed 1 night in Nov 2021
Response from Manuel on 8 Nov 2021
Thank you for your comments dear Carlo, we are glad that you enjoyed you stay with us.

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean!
Excellent service and room quality. Quiet, clean, great breakfast!
Stayed 3 nights in Sep 2019
Response from Manuel on 4 Oct 2019
Ms. Mandelli: Thank you very much for your comments, we will be improving to offer you always a better service. Whenever you come back to Bolivia it will be such a pleasure to receive you.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I paid $126 per room per night, but the real price is $89. And even the $89 price include a couples massage or $79 with a dinner included on friday and weekends. They couldn't reduce the price I paid because I made the reservation through expedia.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from hotel rennova on 11 Feb 2019
thank you for your preference!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff muy servicial, instalaciones modernas, bien ubicado
Stayed 6 nights in Mar 2023
Response from Hotel Rennova on 13 Mar 2023
Muchas gracias por su preferencia y su valoración, nos sentimos muy felices saber que su estadía junto a la familia Rennova fue placentera, su valoración nos ayuda a seguir creciendo.

8/10 Good

Denis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Pablo on 27 May 2022
Gracias por tu valoración, es muy importante para nosotros, misma que nos servirá para mejorar nuestros procesos. Fue un gusto recibirte en el Hotel, esperamos contar con tu presencia nuevamente.

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Manuel on 17 Nov 2020
Muchas gracias.

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom zona sul é linda
Bonito moderno com bom restaurante só faltou ter frigobar
Stayed 1 night in Aug 2019
Response from hotel rennova on 29 Aug 2019
Estimada Daniela buenos días, muchas gracias por sus comentarios sera un gusto poder recibirla en su próxima visita. Comentarle que tenemos frigbar a solicitud para su próxima estadía. cualquier consulta o duda sera un gusto poder ayudarla saludos cordiales

6/10 Okay

Seongchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지금 바로 체크인하지 마세요
따뜻하고 주변지역도 좋았으나 호텔확장 공사로 좀 시끄러워서 불편했음 가뜩이나 라파즈의 힘든 환경으로 고생했는데 호텔에서도 쉬지못해서 불편했음 서비스나 다른 사안들은 만족
Stayed 1 night in Jul 2019
Response from Manuel on 23 July 2019
Mr. Seongchul: Thank you very much for your comments. We need to use the Google Translator in order to understand your message. We would like to know why you were not comfortable in ten hotel? We will be waiting for your answer. Manuel Nuñez.

10/10 Excellent

Agustin Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente hotel, funcional, cómodo, muy buena atención.
Stayed 2 nights in Aug 2018
Response from hotel rennova on 23 Aug 2018
Gracias por sus comentarios, sera un gusto poder recibirla nuevamente en nuestras instalaciones. Alguna sugerencia de como podríamos mejorar su estadía en Hotel Rennova?

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicacion, atencion del personal excelente. Las instalaciones impecables. Muy recomendable
Stayed 1 night in Jul 2018
Response from hotel rennova on 4 Aug 2018
gracias, por sus comentarios, lo esperamos en una próxima oportunidad

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo hotel en la zona sur de la ciudad
Muy buena ubicación en la zona sur de la ciudad que no sólo es muy linda, sino que es más baja que el centro, lo que permite mitigar un poco el efecto de la altura para quienes no estamos acostumbrados.
Stayed 6 nights in May 2018
Response from hotel rennova on 4 Aug 2018
gracias, por sus comentarios, lo esperamos en una próxima oportunidad