Adventure Sport Hotels & Resorts in La Lechere

"Great customer service, lovely view, very clean! We will return for sure :)"

"Very kind and professional staf from receptionist to bar and restaurant staff"

"We arrived at 730am and requested if we can check in earlier. We were told a code will be sent to my email by 4pm but it never came. So we went back to the front desk and informed them. A very rude receptionist told my husband, it’s sent by their system and just wait. We have waited for almost 8hrs already and this is totally unacceptable. To our disgust, we left and I reported to Expedia right away. Now the hotel is claiming code was sent. Again we never received it! We are demanding a refund."

"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "

"Our arrival was smooth and we had a fantastic room on the 4th floor where we could lie in bed and look at the snow all the way up to Saulire. In the morning we were out onto the Jardin Alpine and can ski right back to the hotel"

"Got sold a package of spa and access to thermal spa . None of it was given . When I asked I was literally told no . Paid too much without wat I was supposed to have . "

"We had a wonderful stay. The staff was great and helpful. Everything was clean, really good restaurant and they had skiing logistics well handled. it was easy to get myself and equipment from the hotel to the lifts"

"Great stay. Room well equipped with everything we needed. Ski in ski out worked well. We couldn’t get the wifi code to work all week so gave up. We did ask at reception for them to look at it which they did but it still didn’t work. Pool and hot tub great feature though could have been warmer! And perhaps slightly larger as a bit crowded especially at the end of the day. Building could have done with a lick of paint in places but general standard was still very high and was very impressed. Bins, linen and towels changed on multiple occasions. On arrival, the bed and carpet could have been a bit cleaner which let it down slightly. Floors a bit thin but despite being right next to the main door it wasn’t too loud and slept well. Shop nearby good pricing given location. Underground parking very convenient though tight if you have a big car. "