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Reviews of Nayara Springs - Adults only

5 out of 5
Nayara Springs - Adults only
Arenal Volcano National Park, La Fortuna, Alajuela

Reviews

10

Exceptional

Rating 10 - Excellent. 263 out of 272 reviews" "
Rating 8 - Good. 7 out of 272 reviews" "
Rating 6 - Okay. 1 out of 272 reviews" "
Rating 4 - Poor. 0 out of 272 reviews" "
Rating 2 - Terrible. 1 out of 272 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Calvin, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort we have stayed at. We went to the Four Season after and Nayara was the highlight of our trip..
Stayed 3 nights in Apr 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Shimaila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning resort with a fantastic range of dining options, pools and tranquil thermal springs. Possibly one of the best views of Arenal via one of the pools/bars too! The staff were very friendly and attentive and nothing was too much trouble. The rooms (Kings Springs villa) was huge with a double indoor and outdoor shower. Comfortable beds, great breakfast options. I love that you can visit other areas within the resort (Springs, Gardens and tented camps). I would love to visit again!
Stayed 3 nights in Feb 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful. The staff is friendly and helpful. Everything about this place is extraordinary.
Stayed 4 nights in Feb 2024

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Maybe the nicest staff and property I have ever experienced. Thank you for a once in a lifetime dream vacation come true.
Stayed 7 nights in Feb 2024

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! We stayed on the springs side and the private pool is amazing. The food and drinks are outstanding. Truly a 5 star.
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nayara is absolutely gorgeous. I can't say enough about the staff. They do everything they can to ensure the very best stay possible. Everyone is so kind. Thank you Nayara.
Stayed 2 nights in Jan 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible place to stay! You need not leave the property to see sloths, monkeys, lots of birds, frogs, and amazing flora. The hot thermal pools are also fantastic and quiet. You need not go to a place for hot springs when it’s right there. The staff are all so nice and the breakfast is delicious.
Stayed 2 nights in Jan 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful facility. wonderful customer service would give them 10’stars if I could
Stayed 4 nights in Jan 2024

10/10 Excellent

Michael, Orange Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was outstanding! Definitely five stars. I’d like to acknowledge a few staff members as Fernanda who helped us experience an easy check-in process. Nicolas, Veronica and Joseph always were so helpful during the breakfast and dinner time, offering us excellent recommendations from the menu. Karina was amazing as well during checkout process.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pura Vida!
My wife and I loved our recent stay at Nayara Springs! We stayed in one of the Villa (Spring) rooms. The villa is a large stand alone unit tucked into the jungle. The unit had a king bed, living area, work area, two vanities, indoor and outdoor showers, and a large deck with a private natural spring pool. We felt that the room was always very clean. The campus is beautiful and massive. We frequently saw wildlife including sloths and tucans. Most of the campus is on about a 10-20 degree slope. Due to this you will find most people are getting carted to each destination on campus. The staff is extremely friendly and responsive and it only takes about 5 minutes or so to call for one. Our favorite of the 3 pools was the tented camp area pool (at the top of the campus) due to the architecture, views and food. I would recommend making a dinner reservation for each day you are there prior to your check in. We ended up booking everything when we got there and ended up having to eat at 8:30 some nights. It was fine for us since we typically eat late but if that is unacceptable they do provide room service. My favorite dish was the block of cheese pasta at the Italian restaurant. The only excursion we did while at Nayara Springs was a night hike. Our guide was amazing and we saw multiple frogs and insects. We also did the volcanic mud massage, it was unique and great. The couples massage room was open air and we list to the sounds of the animals and jungle while being pampered.
Villa
Villa
Kids Pool
Tented Camp Pool
Stayed 3 nights in Jan 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Jan 2024

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2023

10/10 Excellent

larry

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Nayara Springs for our 5 year anniversary in November 2023. It has taking a while to find the right words to describe our experience there. If you want to go back to the days where the service industry was exceptional and you are treated like you are the most important person on the property. This resort is where you want to be! Our experience began before we even arrived. From the customer service rep Johel who assisted me in making our transportation, dinner, spa, and excursion reservations to the staff that greets you at the resort. Upon arrival the staff was exceptional!! The warmth you felt walking into the lobby was infectious. The drivers who pick you up and drive you around the property were interactive, attentive, and always looking for little critters to show you. Sebastian, Daniel (Blanco), Alexander, Isaac, Diego, Larry, Jonathan and the rest of the staff were amazing!!! Our tour guides Isidro and driver Jean Carlos were one of the best highlights of the trip!! Cannot wait to finish our “Check” list on our next trip. Pablo, Luis and their driver that took us on the white water rafting excursion were exceptional!! The food and bars were amazing! Thank you for your hospitality, going above and beyond & even creating friendships for when we return in the future to see these wonderful people & this beautiful place again. Pura vida!!! PS - Already rebooked in September 2024!!
Stayed 5 nights in Nov 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star resort. The private thermal pool provided hours of relaxation. There was major construction going on by amor loco restaurant and it was LOUD. I can’t fathom how they were still booking the rooms around that area. They tried to put us in one but we asked to move. I thought that was bizarre. If you have an open room without noise, why not put us there to begin with. We ended up sitting around for a couple of hours until the room was ready. The Mediterranean restaurant at nayara tented camp (Ayla I think is the name) had just revamped the menu and we had dinner there, it wasn’t great, lunch was terrific though. The sushi was decent at Asia Luna. Amor loco was good, service was great. We dined at travesia in town 3x. It was excellent. They cleaned our pool while we were there and the new water pumped in was much hotter. We loved it. There’s a faucet to make it cooler if it’s too hot. If the water is only tepid and you like hot, it wouldn’t hurt to ask them to change it, it only takes a half hour or so. Our personal host was very nice but it would have been great if she was reachable via WhatsApp. This is pretty standard with other 5 star resorts. If we were out of our room and we needed something or had a question for her, we had to hunt down a phone to reach the front desk. They had a message section in the App but I never received a response. The grounds are fantastic, you never have to leave. We recommend and we will be back!

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property and experience! Can’t wait to go back! Everything was excellent and beautiful hotel!
Stayed 3 nights in Dec 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Makes you fall in love with Costa Rica.

10/10 Excellent

Linawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Nayara
The customer service was top notch. From receptionist to house keeping to golf cart drivers, they all commit to provide great customer experience. The resort is surrounded by rainforest, we heard birds and howler monkey in early morning which is very cool. We saw sloths and some wild animals in our nature walk at the resort. Hotspring is nice too. Loved to dip your sore body after day activities in the hotspring.
Stayed 5 nights in Nov 2023

10/10 Excellent

Pablo

Stayed 1 night in Nov 2023

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute Paradise! We could only get 2 nights and didn’t leave the resort for 48 hours. It is so beautiful and everyone is helpful and friendly. We had the couples spa treatment which was amazing! You must stay here if you ever go to Costa Rica! I hope we can come back.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing room and grounds. Everything was fantastic and the tour guides were exceptional. We needed to cool down the spa but it was taken care of immediately. The food was great and a good mix.
Stayed 3 nights in Sep 2023

10/10 Excellent

Nicole Marie

Stayed 3 nights in Sep 2023

10/10 Excellent

Yosuan

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing. Property was world class. The people were excellent and made us feel very welcomed. Would recommend to everyone. 5 star.
Stayed 8 nights in Oct 2023

10/10 Excellent

Ripalkumar, Land o lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Nayara Resorts, very safe , clean and service was outstanding. The room was near and clean with premium view. Walking around the resort was awesome. We will plan to come back soon. Pura vida
Stayed 3 nights in Oct 2023

10/10 Excellent

Maria Fernanda Patiño

Liked: Cleanliness, staff & service, property conditions & facilities
The property is not only beautiful but comfortable, welcoming and a true haven if you are looking for a relaxation weekend. Great service! All the staff is beyond nice.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 3 nights in Sep 2023

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Wesley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Nayara Springs! The driver who picked us up, Michael, was fantastic. Our personal host, Alfredo, provided superb service and always projected a genuine willingness to help. Jeffrey (Ayla) and Joseph (Mis Amores) were excellent. Carrito drivers Fabian, Blanco (Daniel), and others were always friendly. And thank you, Saidy and team - as someone who pays attention to cleanliness, I also want to highlight how impressed we were that the cleaning staff cleaned under the rugs and changed the outside pillow cases. They made me feel that the place was as clean as our own home. The great service at Nayara Resort stands out as does the fresh quality of food and vegetables. In order to make it even better, the resort could think about directly highlighting its sustainability initiatives to its guests; I read a bit about them in one of the LHW books but don’t see them mentioned at all on the actual resort. Signs or information cards to show off all that you are doing is one way to inform guests of your efforts and to attract new guests. One improvement might be to review the amount of salt in the hot Asia Luna dishes. Thank you again to the Nayara team!
Stayed 5 nights in Sep 2023

10/10 Excellent

Darsi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely stunning setting. Loved the private pool. The room is pure luxury. Found a red eyed tree frog on a plant in the outside shower our first night there. Great food. Kind helpful workers-the girls at the front desk helped book tours very easily. Fabian (hope I got his name right!) took us on a private sloth tour around the resort and was all smiles even in the pouring rain! Yoga was awesome. Laura led most classes while I was there as well as an additional Wednesday evening conscious movement and sound therapy class. What a treat!!! Such wellness therapies are something I look for in a resort and they do not go unnoticed or unappreciated! Would definitely return.
Stayed 4 nights in Sep 2023

10/10 Excellent

Kristin Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at Nayara. Each and every one of the staff was extremely kind, welcoming, and attentive to everything we needed, no matter the time. They are extremely accommodating when it comes to working with your preferred itinerary. There’s so much to do and explore for those who are on-the-go kind of travelers and there’s also a sense of peace and serenity for those that just want to relax. All the facilities were very clean. The room was exquisite — your own plunge pool, your own outdoor shower. You feel a sense of solitude and privacy as if you’re in your own little world. Such a dreamy romantic getaway. It was absolutely worth the price staying here. Don’t hesitate to book.
Stayed 5 nights in Sep 2023

10/10 Excellent

Faith

Travelled with partner
Liked: Amenities
Nayara Springs is the most wonderful property I have ever stayed at. The staff cannot do enough for you, the villas are exquisite, the food is amazing & the property is just an experience in itself. At anytime you can ask the staff if they have seen sloths or frogs & they will take you to see the animals. They leave gifts in your room. The place is spotless & the villa is so big. Thermal heated private pool, giant indoor shower & even bigger private outdoor shower. The breakfast that comes with your stay is a La carte. Bread, fruit, cappuccino, fresh pressed juices as much as you want. It was my favorite part of my trip.
Stayed 2 nights in Aug 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place! The service and everything was perfect! They do a great job making you feel comfortable, and all of the employees seemed to like working there which made the whole atmosphere even better.
Stayed 7 nights in Aug 2023

10/10 Excellent

Zach, Pittsburgh

Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Edgardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fantastic and the resort itself was unforgettable. Greatest resort ive ever stayed at. Highly recommend if you enjoy being immersed in nature while at the same time enjoying luxury.
Stayed 4 nights in Jul 2023

10/10 Excellent

Heather

Liked: Cleanliness
Stayed 3 nights in Aug 2023

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
This is the most magical boutique resort I’ve ever visited. It rained every single day and we have never had so much fun. This resort is designed to be an amazing experience, whether it is raining or shining. The staff, the food, the views, the rooms. It was perfection and I hope I get the chance to come back one day.
Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service, excellent resort. The best hotel I’ve experienced!
Stayed 3 nights in Jun 2023

10/10 Excellent

TRACI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There is not an option for a higher star, but this resort has been our favorite adult get away trip. So relaxing and peaceful, and the entire staff truly works to ensure you are happy. The customer service is unbeatable.
Stayed 4 nights in Jul 2023

10/10 Excellent

Eyitayo, Houston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Meet and exceeded our expectations for a 5star resort. Our waitress Maria at the La Teraza restaurant was beyond amazing. While staying on top of everything else, she tooo the time share help us get aquainted with Costa Rica and La Fortuna in every area imaginable. She was super friendly. We thoroughly enjoyed her company and conversation

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most Amazing Place
Could not say more about how wonderful this hotel is. From the personal service at check in to the amazing rooms and amenities. Would recommend this place to anyone looking for a quiet getaway.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kim Chi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Nayara Gardens in 2021 and this time at Nayara Springs. Our second visit to this property was even better than our first (which we didn’t think would be possible), because we had a pool in our villa. The staff were extremely pleasant and always so cheerful and ready to assist with all our needs/requests. The service, villas, food, and drinks were impeccable, and exceeded our high expectations! Everything we came to Costa Rica for was onsite (rainforest, volcano, hot springs, sloths, birds, spa, yoga, etc), and La Fortuna Waterfall was only a 10 minute cab ride away, so we didn’t need to book a tour and was able to control our length of time spent away from the majestic Nayara Resorts. The only complaint is it takes 3 hours to get there from LIR airport, but it’s absolutely worth the drive and it’s only 2-2.5 hours if you don’t make any pit stops. Take Dramamine an hour prior (or as soon as your flight lands) if you are prone to motion sickness! We will definitely return and hope to stay at Nayara Tents next time!
Stayed 3 nights in Jun 2023