Family Hotels & Resorts in La Crosse from AU$102

"I chose this hotel over a cheaper option because of the advertised amenities, river view, and noon checkout—but overall, it felt overpriced for the experience. I prepaid for breakfast through Expedia but was double charged, and the “complimentary” breakfast offered to make up for issues ended up being confusing and incomplete. The TV in my room didn’t work initially, the hot tub wasn’t hot, and we had to replace our key cards multiple times. The biggest frustration was the checkout time. It was advertised as noon, but I had to debate this with staff. I was also given a card offering accommodations, yet when I asked for a slightly later checkout and a ride to the train station, I had to go back to my room to prove it. Seems like this was the managers instruction, since the lobby attendant kept going to the back room to talk to them. Never did the manager ever come out and speak to me directly though. As someone in hospitality, I stayed patient and respectful, but it felt like I had to advocate for basic services throughout my stay. Overall, not worth the price. I will say one staff member who helped fix the TV and initially offered accommodations was great. Also all the front desk staff were very kind and communicative about the systems they were using being new. "

"Perfect for traveling with a child, although I felt it was almost too quiet! The pool was small but shallow enough for a 4 year old to enjoy! Having a kitchenette in the room is always a must have. The lobby games were a big hit for the kid too! Thank you! Thank you for also allowing us to check out late since our train was pushed back!"

"This is our home away from home. Wonderful staff, clean rooms, great breakfast, and close to dining/shopping. Stop by Track II on Gillette for equally as great service!"

"Nice hotel. Close to nice restaurants and river. "

"Run down rooms, staff that didn't want to be there"

"Very nice staff. Close to highway, downtown. "

"blizzard car broke down, not hotels fault. wish I would have gotten a refundable room or bought the insurance. Being used to winter weather never thought would not make it. Will be traveling in area again and will stay. Have stayed before and enjoyed everything."

"We stayed in a newly remodeled room... very firm new couch couch, turned into a pull out couch for sleeping arrangements , and that was decently comfortable for our two kids. there was not a dim enough light for a night light , so I kept the microwave open all night. and there were only three pillows for the king bed...but we were too tired and distracted to go ask for more bedding, so I guess it was fine. the blanket that was our extra bedding was very stiff and uncomfortable.. but everything else was nice. and the staff who allowed an early check-in were very nice. Cleaning staff were very nice. The breakfast was ample ... made my day. I don't think it helps to have real dishes and silverware for breakfast but some people might like that, more than paper plates. The pool is underwhelming -- you access by walking into the Breezeway that is the main entrance. so you're basically walking towards the outside to get to the pool, opening the automatic door to the cold wind while you're in a swimsuit. Walkable to downtown scene, thats the main thing."

"the room was nice and clean, I did not like the shower as the head was to large and offered no pressure, also there is no space in the bathroom for toiletries at all. Very close to the concert, nice hot tub."