Top Hotels Near La Casona in Santa Elena from AU$139

"Wonderful staff and good food."

"Enjoyed the pools, entertainment at night with the shows, tours. Some staff members not friendly, don’t acknowledge you until you say something. “Good morning”, “good afternoon” goes a long way, it doesn’t matter where you are in the world, specially if I’m a guest at the hotel you work at. You’re having a bad day, don’t take it out on me. I’m supposed to be your guest. I used to work for the airlines for 20 years. One thing I’ve learned is customer is always right, even though you know they may be wrong sometimes, but- you always want their complete satisfaction and a repeat business. You try to make them happy. I didn’t get that here. Breakfast- had to get up to get someone’s attention to get me some coffee and cream. It wasn’t even poured for me, I did it myself. Buffet style, get your own food and drinks, thank you. When seated, ask that customer if they need anything else. They need to improve on that. "

"The staff were Very friendly and helpful. The ground and location are Perfect. Having the abundance of trees, wildlife and such a peaceful atmosphere makes this place a highly recommended in my book!"

"Incredible staff n customer service! The rooms in the new block are very comfortable."

"you get what you pay for."

"We had an absolutely wonderful stay at Papagayo Golden Palms and would highly recommend it to anyone visiting Costa Rica. The property was extremely clean and very well maintained, and the entire staff went above and beyond to make our stay comfortable and relaxing. Everyone was fantastic — from housekeeping to the restaurant staff and chef — and you could truly feel how much they cared about the guests’ experience. The service was warm, friendly, and attentive throughout our stay. The grounds are beautiful, lush, and tropical, creating such a peaceful atmosphere. The pool area is amazing, and the beach is just steps away and perfect for relaxing and enjoying the scenery. One thing that really helped us was renting a car. It made exploring the surrounding areas, beaches, restaurants, and local attractions much easier and allowed us to see more of this beautiful part of Costa Rica. We would absolutely stay here again. Thank you to everyone at Papagayo Golden Palms for such a memorable vacation!"

"Beautiful resort- Not enough umbrellas at pool. Food options were ok would have liked to see more. Cups for drinks were pour quality- definitely bring your own."

"This was one of our favorite places we have ever been. The communication from before arrival, all throughout was so good and made it easy to decide what to do. The Mantu (friend in native dialect) or Butler guides the day and makes it easy to curate your experience on the go. Must do: Sunset drinks at Ambar one night, spa pool (you can access anytime) for sunset, nature tour, snorkeling (the will lend you a snorkel for right off the beach) Every hour they bring round a little bite or juice while your laying by the pool or beach. Also, I didnt realize you could get reservations and they would take you to the other hotels. We loved the steakhouse and Italian at the four seasons and we liked the asian concept at Andaz. The restaurant by the beach at ritz for lunch is amazing too. My only feedback: add beach totes to borrow in the room, clear the room service trays during stay and coffee shop was too expensive - it was oddly more expensive than anything on the property - except the massages - $650 including tip for a 90 min - it was a STELLAR massage but thats extreme imo. if it was 400 something I probably would have gotten a second one. We loved loved loved coming here and cannot wait to come back."

"The food at the restaurants was not very good for such a well kept property"