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The hotel is just right next to the train station, it made to and from other cities very convenient. Staff are attentive and eager to help. Room is clean and has everything you need.

Staff were very helpful but communication was only via email. We stayed in the suite which was incredibly spacious for the price, great for our little kids to entertain themselves. The insulation of the rooms are fantastic, could not hear any noise from adjacent rooms or other floors. Being right next to the famous REC coffee was also a very nice surprise, and walking to the train station was easily less than 5mins even with a pram and toddler in tow. There is also a marche grocery store nearby...

Very clean lovely staff, great location, great breakfast, beautiful outdoor pool

The best Resort we have been to.

Hotel was extremely clean. Staff were very friendly and accommodating - Always welcomed me when I entered the hotel. Assisted me with changing notes. There's a small laundry room with a washer and dryer, very convenient for someone backpacking or that needs to clean cloths. Convenient store close by. Easy for Taxi services to reach. Room was clean, bathroom was clean. You can have your towels changed everyday. I had a good view of the beach/seaside from the balcony. Shower had all the utilities...

This is a wonderful hotel - spotless and the rooms are very spacious. The staff are extremely welcoming and warm.

Great location and really lovely room.

general efficiency and design excellence.

Service and room were great but also it was very nice to have a large waiting area with complementary drink and snacks

Very cleaned and spacious room. My room could see Kumamoto Castle. Shopping mall right below and shopping street just opposite. Guest parking just across the street.

Great location