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Hotel 21

Photo gallery for Hotel 21

Featured image
Premium bedding, down duvets, desk, blackout curtains
Premium bedding, down duvets, desk, blackout curtains
36-inch flat-screen TV with digital channels, TV, pay-per-view films
Premium bedding, down duvets, desk, blackout curtains

Overview of Hotel 21

Hotel 21

3 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Wakatake-cho 7-10, Kusatsu (Shiga), Shiga

Explore the area

  • Popular LocationKiyomizu Temple22 min drive
  • Popular LocationKawaramachi23 min drive
  • Popular LocationFushimi Inari Shrine25 min drive

Choose dates to view prices

About this area

Kusatsu (Shiga)

Located in Kusatsu, Hotel 21 is in the city centre and near the boardwalk. Lake Biwa Museum and Biwako Hall are cultural highlights, and some of the area's notable landmarks include Eikando Temple and Nanzenji Temple. Biwako Otsukan and Murin-an are also worth visiting. With kayaking, waterskiing and windsurfing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Kusatsujuku Honjin - 14 min walk
  • Tatiki Shrine - 3 min drive
  • Kiyomizu Temple - 22 min drive
  • Kawaramachi - 23 min drive
  • Fushimi Inari Shrine - 25 min drive

Getting around

  • Kusatsu Station - 15 min walk
  • Osaka (KIX-Kansai Intl.) - 93 min drive

Restaurants

  • Shionya - 6 min walk
  • Plomo - 6 min walk
  • Totoro - 7 min walk
  • 康なごみyasu - 7 min walk
  • Dotto - 7 min walk

About this property

Hotel 21

3-star hotel with restaurant and coffee shop/café
A restaurant, a coffee shop/café and a microwave in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free use of bicycles, dry cleaning and laundry facilities are on-site. All 37 rooms provide free WiFi and free wired Internet, flat-screen TVs with digital channels, and conveniences such as fridges and electric kettles. Other amenities available to guests include lanais, premium bedding and down duvets.
Hotel 21 offers 37 forms of accommodation with complimentary slippers and a hairdryer. Rooms open to lanais. Beds feature down comforters and premium bedding. 36-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

This Kusatsu hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in October 2017.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: JPY 850.00 per person
  • 1 restaurant and 1 coffee shop/cafe

Things to do

  • Free bike hire

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Japanese

Outdoors

  • Garden

More

  • Designated smoking areas
  • Renovated entire property – October 2017
  • Shared microwave

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 36-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Electric kettle
  • Fridge

Outdoor space

  • Lanai

More

  • Desk
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 9 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 850.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and JCB International
Safety features at this property include a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL 21 Kusatsu
21 Kusatsu
HOTEL 21 Hotel
HOTEL 21 Kusatsu
HOTEL 21 Hotel Kusatsu

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 23 out of 52 reviews
5 - Excellent 44%
Rating 4 - Good. 22 out of 52 reviews
4 - Good 42%
Rating 3 - Okay. 4 out of 52 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 52 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 52 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, new washrooms and free parking near station.
Stayed 1 night in Oct 2019

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for 3 people, though we didn't realise one bed would be smaller than the others. It was not a problem though. Bathroom needed a little extra cleaning and the shower curtain probably needed replacing if you looked close enough. Reception kindly let us leave our bags after checkout so we could get lunch before leaving Kusatsu.
Stayed 2 nights in Apr 2019

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort

5/5 Excellent

Stayed 1 night in Apr 2021

2/5 Poor

Stayed 1 night in Jan 2021