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"Clean and spacious room. Ample buffet breakfast and hotel dinning options in the evening are both great. It's truly a unique experience to stay there."

"Hotel buliding was perfect, but i cannot say the same thing for the staff. Good behaviour without professionalism. I reserved twin bed, but they gave me double bed. I room they wanted to transfer us was dirty which a person left there couple of hours ago and our arrive time was like 5pm."

"Breakfast is not good"

"Although the city was decimated by two earthquakes within nine hours of each other, 2 1/2 years ago, the hotel was clean, with comfortable beds, excellent showers, air conditioning that worked, and a friendly helpful staff. The typical Turkish breakfast had about 40 items, very healthy and delicious. The town is rebuilding and this hotel was great."

"The appearance of the hotel, including the breakfast dining area, and my room is rustic (in a nice way) and tasteful. There are, however, a number of issues, detailed below. The city is doing its best to rebuild the area around the hotel, and the loss in property due to the earthquake appears to be substantial and people have suffered greatly. The roads on Google Map do not reflect that a lot of the roads are out of commission and passable only to heavy construction vehicles. The hotel should have, *MINIMALLY*, warned guests of this fact and provided details instructions on how to get to the hotel. Being a solo driver, it was hard to deal with the traffic, Google Maps complaining that I was taking a different route, and finding an alternate way to get to the hotel. I ended up parking 10 minutes away and hiking with my bags to the hotel, only to discover that it *WAS* possible to park near the hotel if instructions had been provided. The other dings against the hotel are: (1) no wifi reception on the top floor, (2) hallway lights on the top floor do not work and I had to use the light on my phone to find my room door number, (3) the interface for the air conditioner in the room was really odd, despite being in English, and it didn't warm up the room at all, and I was compelled to bundle up with an extra layer for the night."

"The whole suite was outstanding. Right from the sitting room, the bedroom suite, having a jacuzzi in thei room for me was the first experience. Then the bathroom with a regular shower, a steam bath,sauna. The staff was extremely nice, helpful and the big plus spoke english. I will definitely recommend thıs hotel to anyone that likes luxury. "

"The hotel was quiet and peaceful. The receptionist was polite and very helpful"

"Es wird eine gute Arbeit unter schwierigsten Bedingungen geleistet. Ein großer Teil der Umgebung ist vom Erbeben 06.02.2023 zerstört und bisher nur teilweise geräumt. Ich war bei den Menschen dort sehr gut aufgehoben. Nur wenn Gäste kommen verdienen sie dort notwendiges Geld. Vielen Dank. "

"1. Bathroom is horrible experience. Shower tray leaked badly causing water leaked out like flooding. We nearly slipped and felt. When requesting for changing room, was told all rooms are similar.😒 2.providing the quilt without quilt cover. Seen obviously the yellow marks on quilt. 3. Heating wasn’t working. Whole night throughout freezing. 4.Whole family are aren’t happy for this trip "