Comfort Hotel Kumamoto Shinshigai

Property class: 3

Choose dates to view prices

Close to Kumamoto Castle, Comfort Hotel Kumamoto Shinshigai provides amenities, such as a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
The current price is AU$90
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a wooden wall panel, a bed with a white and brown bedspread, a desk with a television and telephone, and a window with curtains.

Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a desk with a telephone, a chair, a small round table, and a television.

Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet
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About the area

Located in Chuo Ward, a neighbourhood in Kumamoto, Comfort Hotel Kumamoto Shinshigai is in a shopping district and near a train station. Sunroad Shinshigai Shopping Street and Sakura Machi Kumamoto are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Takaseurakawamizugiwa Ryokuchi Park and Kitaoka Nature Park. Looking to enjoy an event or a game while in town? See what's happening at Kumamoto Suizenji Stadium or Aqua Dome Kumamoto. Visit our Kumamoto travel guide
Map
2-10 Shinshigai, Kumamoto, Kumamoto-ken, 860-0803

What's nearby

  • A busy urban street with modern buildings, a tram, and pedestrians.
    Sunroad Shinshigai Shopping Street
    1 min walk - 0.1 km
  • A modern building with a large glass facade, a unique sculpture in front, and flags on poles.
    Kumamoto City Hall
    6 min walk - 0.5 km
  • A traditional Japanese castle with multi-tiered roofs, surrounded by autumn-colored trees and a stone wall.
    Kumamoto Castle
    16 min walk - 1.3 km
  • Sakura Machi Kumamoto
    6 min walk - 0.5 km
  • Kumamoto-jo Hall
    7 min walk - 0.6 km

Getting around

  • Suidocho Tram Stop
    11 min walk
  • Fujisakigumae station
    17 min walk
  • Kumamoto (KMJ)
    45 min drive

Restaurants

  • 黒龍紅
    2 min walk
  • 菅乃屋 新市街店
    2 min walk
  • 月○ 新市街店
    1 min walk
  • 相撲寿司大砲部屋
    1 min walk
  • つけ麺おんのじ 新市街店
    2 min walk

About this property

Comfort Hotel Kumamoto Shinshigai

  • Hotel near Kumamoto Castle
  • Comfort Hotel Kumamoto Shinshigai provides amenities, such as a free breakfast buffet and dry cleaning/laundry services. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Self-parking (surcharge), express check-in and a 24-hour front desk
    • Luggage storage, a lift and a front desk safe
    • A water dispenser, multilingual staff and smoke-free property
  • Room features
  • All 157 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
  • More conveniences in all rooms include:
    • Bathrooms with deep-soaking baths and toilets with electronic bidets
    • 32-inch TVs with digital channels
    • Fridges, electric kettles and heating

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The price is AU$105
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Frequently asked questions

Is Comfort Hotel Kumamoto Shinshigai pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Comfort Hotel Kumamoto Shinshigai?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Comfort Hotel Kumamoto Shinshigai on 25 Oct 2026 start from AU$90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Comfort Hotel Kumamoto Shinshigai?

Self-parking is available for JPY 1200 per night.

What time is check-in at Comfort Hotel Kumamoto Shinshigai?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Comfort Hotel Kumamoto Shinshigai?

Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).

Where is Comfort Hotel Kumamoto Shinshigai located?

Located in Chuo Ward, this hotel is within a 15-minute walk of Sunroad Shinshigai Shopping Street and Kumamoto Castle. Shimotori Shopping Arcade and Sakura Machi Kumamoto are also within 5 minutes. Suidocho Tram Stop is 11 minutes by foot and Fujisakigumae station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Comfort Hotel Kumamoto Shinshigai Reviews

8.2

Very good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 84 out of 265 reviews
Rating 8 - Good. 120 out of 265 reviews
Rating 6 - Okay. 44 out of 265 reviews
Rating 4 - Poor. 12 out of 265 reviews
Rating 2 - Terrible. 5 out of 265 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Nice service
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

We are from US. This hotel’s room is simple but it has everything you need and it is very clean! I have stayed in higher star hotels in US and we don’t get the cleanliness and service and we still tipped even when the service at the US hotel was non existent. In Japan, no tipping and we get great service. The free breakfast at Comfort Hotel was good too.
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convent to pedestrian mall, and trams

So easy to get to from the train station on the tram. Use the tram to go to other locations. Room comfortable, in proportion to other Japanese hotels, as expected from descriptions. Breakfast plentiful with a variety of typical Japanese offerings. Great variety of breads. The mall has a variety of stores / very comfortable location for those on foot. WiFi reliable.
Verified review

6/10 Okay

Liked: Cleanliness
Toilet is too tiny to fit one person if you’re a little bit big. Check out time is 10am, while the other comparable hotels I stay in Kumamoto is 11am.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広く清潔で、快適でした ありがとうございました
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깨끗해요 방은작은편이에요 직원들은 너무친절해요 조식은간단히 먹을만해요 위치는좋아요
Stayed 2 nights in May 2026
Verified review

8/10 Good

期待通りでした、週末イベントが多く熊本全体が料金が高くなっていました
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

3時より前のチェックイン、 ちょっと気が利いた宿ならば、「準備できてる部屋を探しましょうね」 と、割と気楽に対応してくれるのだが、、、、 ルールに厳格なところで、追加料金を求められました。 仕方ないけど残念なところです。
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
いいね
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
客室は清潔で何よりアーケード街に近く、桜町バスターミナルにも近く便利この上ない。
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
なし
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
また利用します
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness
普通によかったです。
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
良かったです
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service, amenities
周辺に飲食店やお店が多く、立地が最高でした。 部屋はやや古さがあったが普通といったところ、シャワーの水圧は十分、朝食はやや寂しい感じでした。コーヒーがもう少し美味しいと良かったです。 スタッフの皆さんはとても良い対応でした。
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent.

Chambre propre et assez grande. Hôtel bien placé, proche d’un arrêt de tramway et surtout du château. Une shotengai à proximité pour le shopping et les restos.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝ごはんがよい
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
特に問題無し
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
個
Stayed 6 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
部屋にダニがいたのか足が痒くなりました。また、エアコンもカビ臭く乾かしながら使わなければいけない状態であまり快適とは言えない状態です。
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいです！
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

シングルの部屋だったがベッドが大きくて良かった。部屋の照明も明るく良かった。朝食のバイキング料理も色々あり美味しく食べられて満足した。
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
アーケードの途中にあり、とても便利。
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Staff & service
房間廁所有蚊滋，自助早餐款式少，好處樓下有Lawson，周圍方便飲食
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
以前から使わせてもらってますが チェックイン等が対面でなくなった分 年配者には難しく感じる事もありましたが 一度やれば逆に便利だと思いました。 これからも利用させてもらいます。
Stayed 1 night in Feb 2025